Anthony Giovanini
Community Partnership Manager at Shores of Hope- Claim this Profile
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Bio
Misty Moore, MBA
I had the pleasure of working with Anthony at The Murieta Inn and Spa. I watched him and was genuinely impressed with his dedication to the hotel. Anthony was always friendly and professional towards his staff, peers and executive management. I appreciated how calm and courteous he was with even the most difficult of customers
Gary L. Comeaux
Working with Anthony was truly a pleasure. His desire to grow, succeed and develop his teams is second to none. He managed to master many aspects of the financial roles, forecast departmental labor and expenses, as well as critique/interpret the STR reports against the hotels competitive set. Anthony, during my short time working with him, always sought to better understand all aspects of a successful hotel operation. He played a key role in growing SALT scores, significantly, year over year. His detail to plans, actions and execution were well developed, thought out and exceeded the desired outcome. Anthony's team viewed him as a hands on leader who exemplified his candor, transparency and attention to detail. These same attributes allowed Anthony to further develop his team and himself. I look forward to seeing Anthony attain his first General Manager position, in the near future, and continue to grow as a leader.
Misty Moore, MBA
I had the pleasure of working with Anthony at The Murieta Inn and Spa. I watched him and was genuinely impressed with his dedication to the hotel. Anthony was always friendly and professional towards his staff, peers and executive management. I appreciated how calm and courteous he was with even the most difficult of customers
Gary L. Comeaux
Working with Anthony was truly a pleasure. His desire to grow, succeed and develop his teams is second to none. He managed to master many aspects of the financial roles, forecast departmental labor and expenses, as well as critique/interpret the STR reports against the hotels competitive set. Anthony, during my short time working with him, always sought to better understand all aspects of a successful hotel operation. He played a key role in growing SALT scores, significantly, year over year. His detail to plans, actions and execution were well developed, thought out and exceeded the desired outcome. Anthony's team viewed him as a hands on leader who exemplified his candor, transparency and attention to detail. These same attributes allowed Anthony to further develop his team and himself. I look forward to seeing Anthony attain his first General Manager position, in the near future, and continue to grow as a leader.
Misty Moore, MBA
I had the pleasure of working with Anthony at The Murieta Inn and Spa. I watched him and was genuinely impressed with his dedication to the hotel. Anthony was always friendly and professional towards his staff, peers and executive management. I appreciated how calm and courteous he was with even the most difficult of customers
Gary L. Comeaux
Working with Anthony was truly a pleasure. His desire to grow, succeed and develop his teams is second to none. He managed to master many aspects of the financial roles, forecast departmental labor and expenses, as well as critique/interpret the STR reports against the hotels competitive set. Anthony, during my short time working with him, always sought to better understand all aspects of a successful hotel operation. He played a key role in growing SALT scores, significantly, year over year. His detail to plans, actions and execution were well developed, thought out and exceeded the desired outcome. Anthony's team viewed him as a hands on leader who exemplified his candor, transparency and attention to detail. These same attributes allowed Anthony to further develop his team and himself. I look forward to seeing Anthony attain his first General Manager position, in the near future, and continue to grow as a leader.
Misty Moore, MBA
I had the pleasure of working with Anthony at The Murieta Inn and Spa. I watched him and was genuinely impressed with his dedication to the hotel. Anthony was always friendly and professional towards his staff, peers and executive management. I appreciated how calm and courteous he was with even the most difficult of customers
Gary L. Comeaux
Working with Anthony was truly a pleasure. His desire to grow, succeed and develop his teams is second to none. He managed to master many aspects of the financial roles, forecast departmental labor and expenses, as well as critique/interpret the STR reports against the hotels competitive set. Anthony, during my short time working with him, always sought to better understand all aspects of a successful hotel operation. He played a key role in growing SALT scores, significantly, year over year. His detail to plans, actions and execution were well developed, thought out and exceeded the desired outcome. Anthony's team viewed him as a hands on leader who exemplified his candor, transparency and attention to detail. These same attributes allowed Anthony to further develop his team and himself. I look forward to seeing Anthony attain his first General Manager position, in the near future, and continue to grow as a leader.
Credentials
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Certificate In Hospitality & Tourism Management
Florida Atlantic UniversitySep, 2020- Nov, 2024 -
ServSafe Manager
ServSafe CertifiedMar, 2020- Nov, 2024
Experience
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Shores of Hope
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United States
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Individual and Family Services
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1 - 100 Employee
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Community Partnership Manager
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Aug 2021 - Present
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Extended Stay America
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United States
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Hospitality
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700 & Above Employee
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General Manager
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Jan 2021 - Aug 2021
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Shores of Hope
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United States
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Individual and Family Services
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1 - 100 Employee
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Case Manager
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Sep 2020 - Jan 2021
Responsible for providing mentorship to young adults who have aged out of the foster care system. Supplied coaching, transportation and conducted weekly check ins. Collaborated with other social workers to ensure our clients were actively pursuing their goals. Provided emotional support to clients when asked and supplied customized outlets such as art to help provide coping mechanisms. Responsible for providing mentorship to young adults who have aged out of the foster care system. Supplied coaching, transportation and conducted weekly check ins. Collaborated with other social workers to ensure our clients were actively pursuing their goals. Provided emotional support to clients when asked and supplied customized outlets such as art to help provide coping mechanisms.
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DoubleTree by Hilton
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United States
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Hospitality
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700 & Above Employee
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Director Of Rooms
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Jan 2019 - Apr 2020
Responsible for ensuring the smooth operation of guest services, concierge, housekeeping, laundry, food & beverage and communications in an attentive, friendly, efficient, and courteous manner. Motivate my team to ensure hotel guests receive an excellent hospitality experience while maintaining a positive team environment. Forecasted and projected revenue and processed weekly/monthly reporting. Conducted HR investigations and follow policies/procedures effectively. Hired, provided training and supervised employees on procedures, new products, and branding. Show less
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The Murieta Inn and Spa
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United States
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Hospitality
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1 - 100 Employee
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Front Office Manager
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Jan 2018 - Jan 2019
Led front office for this new, luxury, hotel and spa during its first year. Proactively sought out opportunities to create memorable experiences for our guests. Assigned duties and shifts to team members, observed employee performance to ensure adherence to hotel policies and established operating procedures. Responsible for driving excellent guest service results and assisting guests with aspects of their stay, reservation and room assignment activities including various requests and inquiries. Maintained supplies and inventory controls for the Front Office and Pantry. Mentored numerous employees and excelled in creating training opportunities for staff. Show less
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Sheraton Hotels & Resorts
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United States
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Hospitality
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700 & Above Employee
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Night Auditor
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Apr 2015 - Jan 2018
First person to greet employees to this historic hotel, provide check-in and share information to ensure a positive guest stay. Responded to guests' requests or inquiries courteously and promptly and prepared and distributed management reports to hotel administration. Audited all guest records, verifying credit card approvals and posted room and tax charges to guest accounts. Ran EOD computer functions to ensure completion by end of shift. Scheduled wake-up calls, answered phones, balanced cash drawers and record receipts, while providing prompt and courteous customer service to our valued guests. Show less
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ReferralExchange
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United States
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Real Estate
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1 - 100 Employee
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Account Executive
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Jul 2014 - Apr 2015
Potential home buyers and sellers reach out for assistance in finding the best performing real estate agent in their area. Provided customer support via phone interactions, managed sales pipeline to ensure targets are obtained. Proactively managed accounts in assigned territory for upsell and cross-sell opportunities and worked with internal departments to create and drive business opportunities. Potential home buyers and sellers reach out for assistance in finding the best performing real estate agent in their area. Provided customer support via phone interactions, managed sales pipeline to ensure targets are obtained. Proactively managed accounts in assigned territory for upsell and cross-sell opportunities and worked with internal departments to create and drive business opportunities.
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San Francisco Playhouse
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Performing Arts
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1 - 100 Employee
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Artistic Assistant
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Oct 2013 - Jan 2014
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Wells Fargo
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United States
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Financial Services
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700 & Above Employee
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Banker
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Mar 2013 - Jan 2014
Built key relationships with customers through proactive outreach and follow-up, asking questions and learning about their financial needs. Developed a deep knowledge of bank products and services and connecting those to customer needs. Built strong relationships with branch team members and partners, opened new accounts, completed service requests, and submitted credit applications. Certified for Medallion Signature Guarantee allowing me to authorize redemptions/title transfers up to a hundred thousand dollars in value. Show less
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Jamba
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United States
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Food and Beverage Services
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700 & Above Employee
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Assistant Manager
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Oct 2010 - Aug 2011
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Dimple Music
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Sacramento, California Area
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Shift Manager and Store Trainer
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Oct 2004 - Jul 2010
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Education
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2011 - 2013
San Francisco State University
Bachelor's degree, Creative Writing (English) -
2005 - 2006
California State University-Sacramento
N/A, Journalism -
Las Positas College
Creative Writing -
Granada High School
High School Diploma
Community
