Anthony Fraser
Manager - Workforce Programs at Regional Development Australia Hunter- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Experience
-
Regional Development Australia Hunter
-
Australia
-
Government Relations Services
-
1 - 100 Employee
-
Manager - Workforce Programs
-
Sep 2022 - Present
-
-
-
Optus
-
Australia
-
Telecommunications
-
700 & Above Employee
-
Senior Manager - Optus Business, Channel Capability & Enablement
-
Oct 2020 - Sep 2022
-
-
-
-
National Channel Training & Enablement Manager
-
Sep 2019 - Oct 2020
-
-
Capability Manager Field Workforce
-
May 2017 - Sep 2019
I lead a team of Learning Project Managers, Instructional Designers and Facilitators to manage the end-to-end delivery of learning solutions that meet and exceed the expectations of our learners.
-
-
-
-
Business Development Manager
-
Apr 2015 - Apr 2017
Generate new business in both domestic and international Insurance product lines whilst managing key accounts to grow revenue and provide excellent customer experience outcomes.
-
-
Quality and Learning Team Leader
-
Feb 2014 - Apr 2015
I lead a team of Quality & Learning Facilitators to build an informed and engaged frontline employee workforce to ensure we are continuously meeting the needs of the business whilst delivering a great customer experience.
-
-
-
-
Manager, Learning Design & Delivery
-
May 2012 - Feb 2014
Reporting to the Director of Organisation Capability, I am accountable for the development and implementation of the design and delivery strategy for Optus.
-
-
Learning and Development Specialist - Small and Medium Business
-
Apr 2009 - May 2012
Based on the SMB HR People Plan, design and execute the SMB Sales and Marketing Learning Strategy. Lead a team of Business Trainers to ensure all SMB Sales channels have the necessary skills and knowledge to offer customers the right solution for their business.
-
-
Training Project Manager
-
Sep 2007 - Apr 2009
Managed all Training Projects for both capital and operational training in OWS (Optus Wholesale and Satellite) and SMB (Small and Medium Business). Training projects ranged from product launches, product and technical upgrades, system upgrades, rate plan changes, induction and training requests from the business.
-
-
-
Telstra
-
Australia
-
Telecommunications
-
700 & Above Employee
-
Channel Business Development Manager
-
Aug 2006 - Jul 2007
-
-
Retail and SMB Channels Sales Facilitator
-
Oct 2003 - Aug 2006
-
-
Sales Account Manager
-
Feb 2000 - Sep 2003
-
-
Education
-
2000 - 2001
University of Technology, Sydney
Post Graduate Certificate of Management, Business Administration and Management, General -
2007 - 2007
TAFE
Certficate IV, Marketing -
2010 - 2010
RTO
Certificate IV, Workforce Development and Training
Community
