Experience

Aspira

• United States
• Software Development
• 200 - 300 Employee

• Customer Service Representative

  • Aug 2020 - Present



VSSI Staffing Services, LLC

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Temporary Associate

  • Oct 2019 - Present



SMS

• Grapevine, Texas, United States

• Repair Tech

  • Oct 2019 - Jun 2020

  Laptop repair tech specializing in troubleshooting while diagnosing problems as well as fixing issues ranging from motherboards, cables, usb readers, and system related issues. Physical damage and cosmetic issues such as replacing lcd screens, base enclosures, top covers, and faulty keyboards. Laptop repair tech specializing in troubleshooting while diagnosing problems as well as fixing issues ranging from motherboards, cables, usb readers, and system related issues. Physical damage and cosmetic issues such as replacing lcd screens, base enclosures, top covers, and faulty keyboards.



Smith System®

• United States
• Furniture
• 1 - 100 Employee

• Logistics Team Lead

  • Mar 2019 - Sep 2019

  Managing a team of order pullers, wrappers and stackers, dock loaders, and verifying all items correctly before loaded on trucks. Documenting the weight, length, width, and height of all pallets loaded into trucks do that the drivers loads were not to heavy or improperly loaded to secure safety of material and driver. Managing a team of order pullers, wrappers and stackers, dock loaders, and verifying all items correctly before loaded on trucks. Documenting the weight, length, width, and height of all pallets loaded into trucks do that the drivers loads were not to heavy or improperly loaded to secure safety of material and driver.



Luxor

• Dallas, Texas, United States

• Customer Service Representative

  • Aug 2016 - Dec 2017

  Inbound customer service specializing in assisting customers in a friendly, efficient, and fast paced amount of time. Inspecting customers orders to make sure all were placed correctly as well as helping to track deliveries and giving accurate dates of arrivals. Helping to calm frustrated customers by using a friendly tone while listening to issue to resolve quickly while retaining the customers business. Inbound customer service specializing in assisting customers in a friendly, efficient, and fast paced amount of time. Inspecting customers orders to make sure all were placed correctly as well as helping to track deliveries and giving accurate dates of arrivals. Helping to calm frustrated customers by using a friendly tone while listening to issue to resolve quickly while retaining the customers business.



Luxor Staffing

• United States
• Staffing and Recruiting
• 100 - 200 Employee

• Forklift Operator

  • Apr 2012 - Jul 2016

  Stand up forklift operator, reach, clamp, and dock loader. Experience in hot and cold environment warehouses. Order puller and truck unloading and loading experience. Stand up forklift operator, reach, clamp, and dock loader. Experience in hot and cold environment warehouses. Order puller and truck unloading and loading experience.



US Army

• United States
• Armed Forces
• 700 & Above Employee

• 11C INFANTRY

  • Mar 2009 - Mar 2012

  Trained in defense, strategic tactics, leadership roles, critical thinking, assessing of situational awareness, and being able to accomplish any task presented. Trained in defense, strategic tactics, leadership roles, critical thinking, assessing of situational awareness, and being able to accomplish any task presented.