Experience

Trade Direct Insurance Services Ltd

• United Kingdom
• Insurance
• 1 - 100 Employee

• Senior Customer Service Insurance Advisor

  • Nov 2022 - Present

• Customer Service Insurance Advisor

  • Aug 2020 - Nov 2022



Nurseplus UK Ltd

• United Kingdom
• Hospitals and Health Care
• 500 - 600 Employee

• Recruitment Consultant

  • Jan 2020 - Feb 2020

  • Prioritise workload to manage incoming client enquiries in an efficient manner and maintain exceptional level of customer service • Ensure all information on new roles is recorded accurately and completely in the first instance • Complete initial interview process to ensure new bank staff met regulatory and company requirements • Ensure the correct mandatory training is arranged and undertaken for all new workers • Arrange annual reviews and required training for existing bank staff • Maintain database to ensure information on bank staff, roles and clients is current and accurate • Comply with all CQC regulations, other statutory legislation and contractual requirements • Deal with complaints including correct reporting, recording and resolution Show less



The Emerald Group Ltd, Search and Selection

• United Kingdom
• Staffing and Recruiting
• 1 - 100 Employee

• Recruitment Consultant - Insurance Risk & Compliance

  • Sep 2018 - Dec 2019

  • Actively source new opportunities by utilising access to appropriate media, cold calling and networking • Build strong working relationships with candidates / clients by attending meetings and leading client visits for the area to ensure future and repeat business and to strengthen brand image • Generate referrals and new clients from market knowledge and business awareness • Attend client briefing meetings & calls to ensure the necessary information is passed on to the team • Effectively pitch to potential clients for recruitment assignments selling the Company and the advantages of working with the Emerald Group negotiating terms as appropriate • Source appropriate candidates for assignments managing the recruitment cycle from start to finish and the successful placement of candidates • Effectively canvass candidates to clients following guidelines as appropriate • Ensure the Company database (Adapt) is kept fully up to date and all activity is logged accordingly • Negotiate, offer terms and conditions and business development as required • Demonstrate effective headhunting skills • Complete administration duties as required • Ensure the security of all private and confidential information and data at all times Show less



THE ELVETHAM HOTEL LIMITED

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Assistant Food And Beverage Manager

  • Aug 2017 - Aug 2018

  As the assistant manager, I was responsible to the general manager and deputise for him at all levels when required. This has taught me how to deal with both staff and guests and given me confidence to deal with situations politely and efficiently whenever the need may arise.

• Junior Assistant Food And Beverage Manager

  • Aug 2016 - Aug 2017

  In this role I organised staff for weddings and functions of 10 to 250 guests. As well as front of house, this included all the preparation of events as well as training staff and sorting rotas.

• Food And Beverage Supervisor

  • Aug 2015 - Aug 2016

  I was responsible for supervising small events. Working in a small team has given me the experience, ability, charisma and common sense to ensure things run smoothly.

• Food And Beverage Team Member

  • Jun 2014 - Aug 2015

  I spent a year gaining the requisite skills in the restaurant and at the bar. I have learnt as well that practical skills, communication, team work and time management are equally important.