Experience

Stored Value Solutions (SVS)

• United States
• Financial Services
• 100 - 200 Employee

• Application Support Manager

  • Feb 2021 - Present

• Application Support Developer

  • Apr 2016 - Feb 2021

  Automated or consulted with other developers on automating a large subset of the operations of the Application Support teamPerformed detailed analyses of reported problems to uncover bugs and documented/developed procedures to correct identified root causesRecruited and Interviewed candidates and consulted regularly with directors on employee performanceServed as one of the primary trainers of new team members on the functioning of the gift card industry and the technical tools/processes that SVS usesInstrumental in the creation of the SVS Production Control Team and overhauling the standard change process using Jenkins Automation Show less



Humdrum Software LLC

• Louisville, KY

• Independent Software Developer

  • Jul 2013 - Feb 2021

  Developed Chinese educational applications on behalf of Xufu Education Limited Designed, wrote, coded and marketed the mobile/PC game Maraiyum: Rise of the Setting Sun Provided continued maintenance and support to web applications developed with previous employers. Developed Chinese educational applications on behalf of Xufu Education Limited Designed, wrote, coded and marketed the mobile/PC game Maraiyum: Rise of the Setting Sun Provided continued maintenance and support to web applications developed with previous employers.



Sapiens-Sapiens

• Within 23 wards, Tokyo, Japan

• Head Instructor/Web Developer

  • Jul 2012 - Dec 2014

  Developing educational websites for entrance examination test preparation. Providing support for students through video software, live or otherwise. Regular preparing information for financial planning of new initiatives. Developing educational websites for entrance examination test preparation. Providing support for students through video software, live or otherwise. Regular preparing information for financial planning of new initiatives.



Myanmar Global Business Association

• Tokyo, Japan

• IT Consultant

  • Nov 2012 - Dec 2013

  Provided technical support and consultation on sourcing to develop products for the Burmese market Provided technical support and consultation on sourcing to develop products for the Burmese market



Lexmark

• United States
• Information Technology & Services
• 700 & Above Employee

• Project Connect Internship

  • Oct 2010 - Jun 2011

  Researched and presented a recommendation for changes in the Lexmark 2011 Warranty Policy Led the team project to overall the TAA supply chain for Lexmark; independently suggested the country most likely to be selected for the overhauled supply chain Analyzed Xerox's recent acquisition of ACS and provided insight on its impact on Lexmark competitive strategy Researched and presented a recommendation for changes in the Lexmark 2011 Warranty Policy Led the team project to overall the TAA supply chain for Lexmark; independently suggested the country most likely to be selected for the overhauled supply chain Analyzed Xerox's recent acquisition of ACS and provided insight on its impact on Lexmark competitive strategy



University of Kentucky

• United States
• Higher Education
• 700 & Above Employee

• Bioinformatics Research Assistant

  • Sep 2009 - Feb 2011

  Administered instance of Generic Genome Browser for Equine cartilage research Provided data management support for GoKind kidney research study Developing open source genomic visualization tools for use with researchers Aided in the creation of two academic papers for GAW genomic statistics research Administered instance of Generic Genome Browser for Equine cartilage research Provided data management support for GoKind kidney research study Developing open source genomic visualization tools for use with researchers Aided in the creation of two academic papers for GAW genomic statistics research



Blue Bamboo

• China
• Computers and Electronics Manufacturing
• 1 - 100 Employee

• Product Development Trainee

  • Mar 2009 - Jul 2009

  Helped develop technical documentation system Developed printing solutions for Middle Eastern scripts and Unicode block fonts Created STIPlet applications for POS (Point of Sale) devices Unit Tested several programs and devices for compliance with documentation Aided in commercial improvement and internationalization of a backend application Helped develop technical documentation system Developed printing solutions for Middle Eastern scripts and Unicode block fonts Created STIPlet applications for POS (Point of Sale) devices Unit Tested several programs and devices for compliance with documentation Aided in commercial improvement and internationalization of a backend application



Gaba Corporation

• Japan
• Education Administration Programs
• 300 - 400 Employee

• Instructor

  • Aug 2008 - Feb 2009

  Taught advanced technical, scientific, and financial vocabulary to students Maintained independent teaching schedule with students Taught advanced technical, scientific, and financial vocabulary to students Maintained independent teaching schedule with students