Anthony Chow

Product Owner at Furnishr
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Contact Information
us****@****om
(386) 825-5501
Location
Vancouver, British Columbia, Canada, CA
Languages
  • Cantonese Limited working proficiency
  • English Native or bilingual proficiency

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5.0

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Jasmine Wong

Anthony and I worked together at Discover Holidays for 5 years. In this time, Anthony and I started on the same team in his role as Sales Support prior to moving to the Product Team. During his time on the Product Team, Anthony excelled at the role, and was my go to person if I ever needed help. He is approachable, a great team player, and willing to go the extra mile to help others. Anthony is thoughtful in his communication, ensuring others understand his explanations, is detail oriented, and always up for any challenge. Any company would be fortunate to have Anthony on his team.

Anna Nehm

Anthony and I worked together in the product department for 4 years. During this time, he demonstrated great attention to detail, outstanding Excel skills, and the ability to juggle multiple projects. His skills made a huge difference to the productivity level of our team and helped to achieve project deadlines. He is very organized when it comes to presenting his data and ideas to the team and a creative problem-solver. Anthony stays calm in stressful situations and easily adapts to the constantly changing work environment. His willingness to take on new tasks and responsibilities has played an important role in the company's growth. Anthony would be an asset to any team. He is a great team player and friend.

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Credentials

  • Certified Scrum Product Owner® (CSPO®)
    Scrum Alliance
    Sep, 2022
    - Nov, 2024
  • HTML Essential Training
    LinkedIn
    Jul, 2021
    - Nov, 2024
  • Introduction to CSS
    LinkedIn
    Jul, 2021
    - Nov, 2024
  • UX Foundations: Interaction Design
    LinkedIn
    Jul, 2021
    - Nov, 2024

Experience

    • United States
    • Interior Design
    • 1 - 100 Employee
    • Product Owner
      • Oct 2022 - Present

      - Managed the lifecycle of development projects. - Identified product needs and prioritized features with users and development teams. - Implemented several key projects to optimize the customer experience. - Took ownership of configuring and reporting using various tools to enable workflows. - Managed the lifecycle of development projects. - Identified product needs and prioritized features with users and development teams. - Implemented several key projects to optimize the customer experience. - Took ownership of configuring and reporting using various tools to enable workflows.

    • Freelance UX/UI Designer
      • May 2021 - Oct 2022

      TheSkillGarage (May 2021 - Oct 2022) - Led the UX/UI Design for assigned projects that included concept to launch. - Conducted market & user research for product concepts, MVPs and overall experience strategy. - Designed a responsive, digital agency website in Figma and built using Webflow. Furnishr (Jul 2022 - Sep 2022) - Administered the UX process to uncover the goals, frustrations and expectations of customers. - Created a digital Delivery Guide for their web app to enhance the customer delivery experience. KnockNow (Jan 2022 - Apr 2022) - Revamped the company’s website to improve the experience of site visitors. - Redesigned several of the existing web app’s main screens prior to product feature launch. Show less

    • Canada
    • Travel Arrangements
    • 1 - 100 Employee
    • Product Specialist
      • Feb 2019 - Feb 2021

      - Worked closely with Product Managers to define business needs, develop effective relationships with suppliers, contract and negotiate sale products- Collaborated with cross-functional departments to design & improve the company product tariff.- Led the product pricing and competitive analysis to assess areas for improvement or where new product is needed.

    • Product Coordinator
      • Sep 2016 - Feb 2019

      - Procured all information required for the creation and development of existing and new products through precise contract detailing, ensuring quality distribution- Extensive product maintenance and systems management

    • Sales Support
      • Apr 2016 - Sep 2016

      - Reviewed final itineraries and quality control checks- Finalized payments and confirmed requested service for bookings

    • Canada
    • Hospitality
    • 1 - 100 Employee
    • Guest Services Agent
      • May 2012 - Jul 2014

      - Delivered memorable guest experiences, ensuring high-end client expectations are met & surpassed. - Handled daily inquiries in a professional manner by empathizing with the guests needs & concerns. - Delivered memorable guest experiences, ensuring high-end client expectations are met & surpassed. - Handled daily inquiries in a professional manner by empathizing with the guests needs & concerns.

Education

  • BrainStation
    Diploma, User Experience Design
    2021 - 2021
  • Simon Fraser University
    Human Resources Management Certificate, Human Resources Management
    2016 - 2017
  • Capilano University
    Bachelor of Tourism Management, Tourism
    2014 - 2016
  • Vancouver Community College
    Diploma in Hospitality Management, Hospitality
    2011 - 2013

Community

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