Experience

Reach Financial

• United States
• Financial Services
• 1 - 100 Employee

• Director of Data Science

  • Oct 2018 - Present

  Making business impacts using insights from data Making business impacts using insights from data



Chi Investment

• United States
• Professional Training and Coaching

• Managing Director

  • Jul 2016 - Present

  Deliver in-depth Data Analytics, Business Intelligence, Machine Learning, and Artificial Intelligence solutions with and entrepreneurial, exploring and learning focused environment. Deliver in-depth Data Analytics, Business Intelligence, Machine Learning, and Artificial Intelligence solutions with and entrepreneurial, exploring and learning focused environment.



American Express

• United States
• Financial Services
• 700 & Above Employee

• Senior Risk Manager

  • Jul 2010 - Jul 2016

  Provided credit card issuing and merchant acquiring clients with consulting services, including reporting, analyses, software solutions, implementation roadmaps, and execution assistance. Monitored to Drive Profitable Growth: • Automated key metric monitors and due diligence review. Discovered and Solved: • Revamped delinquency model • Overhauled authorization strategy • Optimized collections strategy • Lead Explore & Learn customer behavior sessions Discussed and Executed: • Developed and implemented Corporate Acquisition platforms • Introduced champion and challenger campaigns Learned and Leveraged: • Spearheaded location based marketing solutions • Built small business billing and response models Lead: • Mentored intern

• Risk Manager

  • 2006 - 2010

  Identified portfolio opportunities in an economic downturn. Specialized in analyzing, testing, and building functionalities to minimize loss and maintain best-in-class customer service. • Introduced new methodologies to detect early delinquencies • Improved contacted rate for unreachable customers • Reduced OPEX and improved customer experience by automating small balance forgiveness program. Identified portfolio opportunities in an economic downturn. Specialized in analyzing, testing, and building functionalities to minimize loss and maintain best-in-class customer service. • Introduced new methodologies to detect early delinquencies • Improved contacted rate for unreachable customers • Reduced OPEX and improved customer experience by automating small balance forgiveness program.



Cornell University

• United States
• Higher Education
• 700 & Above Employee

• Laboratory Research Assistant

  • May 2006 - Aug 2006

  Modeled, built and tested enhancements for air-cooled Harley Davidson twin-cam engines. • Identified hotspots in existing designs; problem-solved with ideations and thermal model simulations. • Deciphered thermal model outputs and built enhanced prototypes. Tested prototypes in wind tunnel. Presented model outputs, prototype designs, and testing results. Modeled, built and tested enhancements for air-cooled Harley Davidson twin-cam engines. • Identified hotspots in existing designs; problem-solved with ideations and thermal model simulations. • Deciphered thermal model outputs and built enhanced prototypes. Tested prototypes in wind tunnel. Presented model outputs, prototype designs, and testing results.