Experience

Berkley Design Professional (a Berkley Company)

• United States
• Insurance
• 1 - 100 Employee

• Senior Vice President

  • May 2017 - Present

  Professional Liability Claim Manager Professional Liability Claim Manager



CNA Insurance

• United States
• Insurance
• 700 & Above Employee

• Director of Claims

  • Jul 2013 - May 2017

  Coordinate budgeting, staffing, as well as performance planning and evaluation for AE Claim department. Prepare and present AE Claim overview at AE Annual Choice Broker meeting, and at Annual Meeting of Invited Attorneys. Conduct quarterly Claim/Actuarial reserve reviews for AE Claim department and report findings at Quarterly Claim/Underwriting Meetings, focusing on common trends and exposures across various lines of Professional Liability Claims. Partner with AE underwriters for risk control seminars. Primary contact for Managing General Underwriter (Victor O Schinnerer & Company). Responsible for establishing, adjusting and maintaining new loss notice procedures with MGU and CNA for new claim processing system (Guidewire Claim Center). Primary contact for brokers regarding customer issues and renewals. Show less

• Regional Claims Manager

  • Nov 2003 - Jul 2013

  Manage, instruct, supervise and train a team of claim professionals in various areas of Professional Liability Claim department (AE, Lawyers, Accountants, Not for Profit). Review and approve coverage opinions, reserve changes, settlement and trial strategies. Manage selection and approval of defense counsel utilizing both panel and staff counsel. Responsible for keeping underwriters and external business partners current on significant claim trends/activity.

• Claims Consultant/Specialist

  • Aug 1992 - Nov 2003

  Handle claims against Design and Construction professionals as well as other professionals including Lawyers, Accountants, and Real Estate brokers. Review coverage, secure and analyze information to determine liability and damages. Communicate with policyholders, brokers, defense counsel, experts, claimants and their attorneys. Direct and control litigation in accordance with departmental guidelines. Set indemnity/expense reserves and negotiate and resolve claims . Promoted from Claim Specialist to Claim Consultant in August 1996, resulting in increased authority and handling of larger, more complex, higher exposure claims. Show less



CNA Insurance

• United States
• Insurance
• 700 & Above Employee

• Claims Specialist

  • Jan 1989 - Apr 1992

  Adjust General Liability Claims from inception to resolution. Negotiate and settle bodily injury and property damage civil lawsuits. Review, analyze and authorize defense counsel litigation budgets and settlement authority . Maintain relationships with dedicated accounts and agency contacts. Participate in mediations and court conferences with attorneys, mediators and judges.

• Field Investigator

  • Apr 1987 - Jan 1989

  Execute and record statements from insureds and claimants. Conduct site inspections, take photographs, and prepare sketches. Obtain records, police reports, accident reports, etc.



Allstate

• United States
• Insurance
• 700 & Above Employee

• Litigation Specialist

  • Jun 1985 - Apr 1987

  Handle bodily injury claims arising from automobile and homeowner accidents. Obtain and analyze medical records. Assign and direct defense counsel. Negotiate settlements with counsel or directly with plaintiffs utilizing structured settlements and annuity proposals.

• Claims Representative

  • Jun 1984 - Jun 1985

  Handle automobile physical damage and no-fault claims. Direct outside field investigation. Set loss reserve and negotiate settlements.