Compliance Officer

• Sep 2023 - Present

Credentials Coordinator

• Apr 2023 - Jun 2023

- Maintained a comprehensive database of healthcare providers, updating credentials, licenses, and certifications as required. - Collaborated with various internal departments to gather necessary information and resolve any credentialing issues or discrepancies in a timely manner. - Liaised with external agencies, such as licensing boards, certification organizations, and educational institutions, to obtain and verify credentialing information. - Prepared and submitted credentialing applications and supporting documents to insurance companies, hospitals, and other healthcare facilities as needed. - Monitored and tracked the status of credentialing applications, following up with relevant parties to ensure timely completion and approval. - Assisted in the development and implementation of credentialing policies, procedures, and workflows to improve efficiency and maintain compliance. - Kept abreast of industry updates, regulatory changes, and emerging trends related to credentialing and made recommendations for process improvements. - Provided excellent customer service to healthcare providers, addressing inquiries, resolving issues, and maintaining positive relationships. Show less

Learning and development

• May 2022 - Mar 2023

- Collaborated with department heads and subject matter experts to identify learning needs and develop comprehensive training programs aligned with organizational goals. - Designed and delivered engaging training sessions on leadership development, customer service, and compliance. - Managed the learning management system, including course creation, enrollment management, and user support. - Conducted regular evaluations to measure the effectiveness of training programs and made recommendations for program enhancements. - Coordinated and facilitated onboarding programs for new hires, ensuring a smooth transition and effective integration into the organization. - Developed training materials, including participant guides, job aids, and multimedia presentations, using various software tools. - Monitored training budgets, tracked expenses, and ensured cost-effective use of resources. - Assisted in the selection and management of external training vendors and consultants. - Implemented innovative learning technologies and methods to enhance the learning experience and increase learner engagement. Show less

Human Resources Assistant

• Sep 2021 - Aug 2022

- Manage the entire cycle of recruitment processes, including job postings, resume screening, interviewing, and selection of qualified candidates. - Develop and implement effective onboarding programs to ensure smooth and successful transitions for new hires. - Conduct new employee orientations and provide comprehensive information on company policies, benefits, and expectations. - Collaborate with hiring managers to identify training needs and develop training programs to enhance employee skills and performance. - Administer performance management processes, including goal setting, performance appraisals, and performance improvement plans. - Provide guidance and support to managers and employees on HR policies, procedures, and employment laws. - Handle employee relations matters, including conflict resolution, disciplinary actions, and grievance procedures. - Maintain accurate and up-to-date employee records and HR databases. - Stay current with industry trends and best practices in HR management and implement them within the organization. - Assist in developing and implementing HR policies, procedures, and initiatives to support organizational goals. Show less

Process Coordinator

• Mar 2021 - Feb 2022

- Coordinate and oversee construction processes, including project scheduling, budgeting, procurement, and quality control. - Collaborate with project managers, contractors, and other stakeholders to ensure smooth execution and compliance with project specifications and requirements. - Develop and implement standardized processes and procedures to improve project efficiency and reduce costs. - Conduct regular inspections and audits to assess work quality and identify improvement areas. - Monitor project progress and provide regular status updates to stakeholders, addressing any issues or delays that may arise. - Manage project documentation, including contracts, change orders, and permits, ensuring accuracy and compliance with regulatory standards. - Facilitate communication and maintain strong working relationships with clients, subcontractors, and suppliers. - Conduct regular meetings and training sessions to educate team members on project requirements and processes. - Utilize project management software and tools to track project milestones, monitor resource allocation, and generate reports for management review. Show less

Fuels Distrbution System Operator

• Apr 2020 - Mar 2021

- Safely operated and maintained a fuel delivery truck to transport products to commercial and residential customers. - Conducted pre-and post-trip inspections to ensure the safe condition of the vehicle and equipment. - Planned delivery routes efficiently, considering traffic conditions and customer requirements. - Loaded and unloaded fuel products, adhering to hazardous materials handling procedures. - Maintained accurate records of fuel transactions, including delivery quantities, dates, and customer details. - Complied with all safety regulations and company policies to prevent accidents and ensure the well-being of customers, colleagues, and the general public. - Provided excellent customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction. - Collaborated with the dispatch team to coordinate delivery schedules and respond to urgent requests. Show less

Health Safety Environment Coordinator

• Feb 2018 - Feb 2019

- Developed and implemented a comprehensive welding safety program, resulting in a 30% reduction in welding-related incidents within the first year. - Conducted regular safety inspections and audits to identify potential hazards, ensuring compliance with safety regulations and company policies. - Provided technical guidance and training to welding personnel on proper welding techniques, equipment operation, and personal protective equipment (PPE) usage. - Collaborated with cross-functional teams to identify and implement engineering controls and safety measures to minimize risks associated with welding activities. - Investigated and documented incidents, near misses, and injuries, identifying root causes and implementing corrective actions to prevent recurrence. - Maintained accurate safety records, including incident reports, training records, and safety-related documentation. - Led safety meetings, toolbox talks, and training sessions to enhance safety awareness and foster employee safety culture. Show less

Health Safety Environment Coordinator

• Feb 2017 - Feb 2018

- Developed, implemented, and managed safety programs and policies to ensure compliance with local, state, and federal regulations. - Conducted regular safety inspections and risk assessments to identify potential hazards and implemented corrective actions. - Created and delivered comprehensive safety training programs for employees, including new hire orientations and ongoing safety awareness campaigns. - Collaborated with management and cross-functional teams to establish safety goals and objectives and developed strategies to achieve them. - Maintained accurate records of safety-related incidents, investigations, and training activities. - Investigated accidents and near-miss incidents, identified root causes, and implemented preventive measures to mitigate recurrence. - Coordinated with external agencies, such as fire departments and regulatory bodies, to ensure compliance and participate in inspections. - Conducted safety audits and internal reviews to assess safety programs' effectiveness and identify improvement areas. - Developed emergency response plans and conducted drills to prepare employees for potential emergencies. - Provided guidance and support to supervisors and employees on safety-related issues and best practices. Show less

Safety Specialist

• Jan 2016 - Feb 2017

- Oversaw daily mining operations, ensuring compliance with safety regulations and company policies. - Conducted regular safety inspections to identify potential hazards and implemented corrective actions. - Developed and implemented safety training programs for employees, covering topics such as hazard recognition, emergency response, and equipment operation. - Investigated and documented incidents and accidents, providing recommendations for improvement. - Collaborated with management and safety committees to develop and update safety policies and procedures. - Monitored and analyzed safety data, identifying trends and implementing measures to prevent recurring incidents. - Conducted safety audits and inspections to ensure compliance with regulatory requirements and internal standards. - Trained and mentored new employees on safety protocols and procedures. Show less

Field Service Supervisor

• Feb 2013 - Jan 2016

- Managed a team of 15 field technicians, ensuring efficient execution of projects and adherence to safety guidelines and company policies. - Coordinated and supervised drilling, production, and completion activities, ensuring compliance with project schedules and specifications. - Conducted equipment inspections, maintenance, and repairs, troubleshooting complex issues to minimize downtime and optimize equipment performance. - Developed and implemented preventive maintenance programs to extend equipment lifespan and reduce operational costs. - Conducted regular safety meetings and training sessions, promoting a safety culture and ensuring all employees followed safety protocols. - Maintained accurate records of equipment maintenance, repairs, and inventory, utilizing computerized maintenance management systems (CMMS). - Collaborated with cross-functional teams, including engineers, project managers, and logistics personnel, to ensure smooth operations and timely project completion. - Assisted in preparing project budgets, cost estimates, and proposals, providing technical expertise and recommendations. Show less

Sr. Lab Technician

• Oct 2008 - Feb 2013

- Manage a 10 lab technician team, providing guidance, training, and performance evaluations. - Oversee daily laboratory operations, ensuring adherence to quality standards and safety protocols. - Develop and implement laboratory procedures, protocols, and workflows to optimize efficiency and productivity. - Coordinate and monitor research projects, including experimental design, data collection, and analysis. - Collaborate with cross-functional teams to plan and execute experiments, troubleshoot issues, and interpret results. - Maintain and calibrate laboratory equipment, ensuring proper functioning and compliance with standards. - Conduct regular audits to ensure compliance with regulatory requirements and maintain accurate documentation. - Foster a culture of continuous improvement, implementing new technologies and methodologies to enhance laboratory processes. - Manage inventory and procurement of laboratory supplies, ensuring adequate stock levels and cost optimization. - Prepare comprehensive reports and presentations, summarizing research findings and highlighting key results. Show less