Experience

Fiserv Global services

• India
• Consumer Services
• 1 - 100 Employee

• Manager Procure To Pay

  • Jan 2023 - Present

  Noida, Uttar Pradesh, India



Accenture in India

• India
• IT Services and IT Consulting
• 700 & Above Employee

• General Manager Operations

  • Apr 2019 - Aug 2020

  Gurugram, Haryana, India Transitioned P2P process Implemented the Business activity & TCodes globally for SAP Defining the flow and implemented work flow tool for the client Driving the COE – Zero Error Program Globally for the client Defining and implementing internal quality control and measurement framework Transitioning of business entities to SAP Identifying areas for automation Engaging with multiple stakeholders, business partners, across different business functions and groups while… Show more Transitioned P2P process Implemented the Business activity & TCodes globally for SAP Defining the flow and implemented work flow tool for the client Driving the COE – Zero Error Program Globally for the client Defining and implementing internal quality control and measurement framework Transitioning of business entities to SAP Identifying areas for automation Engaging with multiple stakeholders, business partners, across different business functions and groups while building and maintaining relationships with Leaders and their teams Acting as escalation point for complex queries & issues Show less



Cognizant

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Deputy General Manager Operations

  • Apr 2016 - Mar 2019

  Chennai, Tamil Nadu, India Driving RPA/IPA in 5 deals and awarded by Leadership team for implementing RPA/IPA in the system and achieving 58 FTE benefits Awarded the best managed account continuously for 3 years in a row for managing the P&L efficiently (All Levers) Transitioned 30 FTE’s P2P process Driving process excellence, transformation and automation in order to enhance business value and improving business outcomes (cost reduction, higher process compliance and performance) Reviewing monthly… Show more Driving RPA/IPA in 5 deals and awarded by Leadership team for implementing RPA/IPA in the system and achieving 58 FTE benefits Awarded the best managed account continuously for 3 years in a row for managing the P&L efficiently (All Levers) Transitioned 30 FTE’s P2P process Driving process excellence, transformation and automation in order to enhance business value and improving business outcomes (cost reduction, higher process compliance and performance) Reviewing monthly performance metrics dashboard and reporting out to client & relevant stakeholders Show less



BT Group

• United Kingdom
• Telecommunications
• 700 & Above Employee

• Finance Manager

  • May 2012 - Mar 2016

  Gurugram, Haryana, India Leading & implementing payment & month end tower for Americas, Asia Pacific & European regions Leading Accounts Payable service delivery for US &C, Asia Pacific & European regions Working closely with treasury to maintain cash flow & payments targets by providing weekly MIS Driving multiple process improvement projects in P2P team towards cost optimization Transitioned P2P process from MEA ( 24 Countries)



Wipro

• India
• IT Services and IT Consulting
• 700 & Above Employee

• Business Operations Manager

  • Aug 2010 - May 2012

  Delhi, India Managed the operations of Accounts Payable E2E, T&E and Cash Applications Reviewed reports to anticipate problems and ensure accurate recording of transactions Prepared dashboard and drove the monthly operations reviews with clients



Ernst & Young Global Business Services

• Assistant Manager - III

  • Nov 2006 - Sep 2010

  Carried out feasibility study, transitioned & stabilized Accounts payable & Global Settlements process from UK&I and EMEA Coordinated with ADF/Senior Managers for transitioning more process Managed EY Global Billing Team for US & Canada & Asia Pacific regions Carried out expense review and trend analysis/ Budgets to Actual/ Inter BU Billings



Ibm Daksh Business Process Services Private Limited

• Assistant Operations Manager

  • Feb 2006 - Nov 2006

  Bengaluru, Karnataka, India Transitioned remotely 3 utility processes from US as per the defined SLA Completed Six Sigma GB project using Lean Six Sigma Methodology for improving the efficiency of the process and resulting in saving of 3 FTE’s



American Express (I) Ltd

• Senior Analyst

  • Apr 1997 - Jan 2006

  New Delhi, Delhi, India Transitioned Accounts Payable, Reconciliation and Payments Internet Banking for Sweden, Norway and Denmark Supervised and guided the Process Associates along with analyzing & consolidating the payments Liaised with Scandinavian Banks and Suppliers and carried out reconciliation of Payables & Bank Accounts Undertook responsibility as the BCP Coordinator for the Scandinavian Market and arranged offsite & offshore BCP process testing Completed Six Sigma Green Belt project