Anthony Alvaro

Consultant at Chamonix IT Solutions
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Contact Information
us****@****om
(386) 825-5501
Location
Adelaide, South Australia, Australia, AU

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Credentials

  • Microsoft 365 Certified: Fundamentals
    Microsoft
    Jan, 2023
    - Nov, 2024
  • Commvault Certified Professional
    Commvault
    Sep, 2019
    - Nov, 2024

Experience

    • Australia
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Consultant
      • May 2022 - Present

      ● Configure and Manage Microsoft 365 Environments. ● Configure and Manage Azure Cloud Environments. ● Azure Virtual Desktop. ● Applocker and Airlock Digital Application Control. ● Configure and Manage Microsoft 365 Environments. ● Configure and Manage Azure Cloud Environments. ● Azure Virtual Desktop. ● Applocker and Airlock Digital Application Control.

    • Australia
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Systems Engineer - Wintel
      • Mar 2021 - May 2022

      ● Configure, manage and maintain Windows based environments (Physical / Virtual / Cloud) (VMware / Openstack). ● Document response and resolution processes for team compliance; updating documentation to ensure it has latest and relevant information. ● Microsoft Windows platform experience including but not limited to Microsoft Windows 2016/2019, MS Exchange 2013/2016, MS SCCM, SCOM, Microsoft Active Directory and Microsoft 365. ● Managing a variety of environments in Dev, Test and Prod. ● Change Management following ITIL practices. ● Managing and meeting SLA requirements on tickets.

    • Australia
    • Information Technology & Services
    • 1 - 100 Employee
    • Systems Engineer
      • Jun 2017 - Mar 2021

      ● Provide 2nd / 3rd level proactive and reactive support to a portfolio of clients. ● Troubleshoot production issues and perform root cause analysis. ● Promoted from L2 Engineer to L3 Engineer within 2 years. ● Configure, manage and maintain Windows / Linux based environments (Virtualised / Physical). ● VMware Administration. ● Mimecast Implementation & Administration. ● Plan and perform Disaster Recovery tests in a controlled environment. ● Manage and maintain enterprise backup infrastructure (Commvault / Veeam). ● Undertake scoped projects and deliver desired outcomes within an allocated time-frame. ● Escalation point for other engineers to provide leadership and direction.

    • Infrastructure Support Officer
      • Aug 2016 - Jun 2017

      ● Providing 2nd / 3rd level support to school sites (remote and onsite) ● Providing 2nd / 3rd level support to corporate staff (remote and onsite) ● Research and recommend innovative, and where possible automated, approaches for system administration tasks. ● Windows Server 2008 R2 / 2012 R2 Support ● Providing 2nd / 3rd level support to school sites (remote and onsite) ● Providing 2nd / 3rd level support to corporate staff (remote and onsite) ● Research and recommend innovative, and where possible automated, approaches for system administration tasks. ● Windows Server 2008 R2 / 2012 R2 Support

    • Australia
    • Government Administration
    • 100 - 200 Employee
    • Helpdesk Support Officer
      • Jul 2014 - Aug 2016

      Level 2 Desktop Support● Addressing breached calls and escalations● Writing support documentation● Desktop support● Identification of new drivers for SOE build● Creating Software and Configuration bundles using ZCM \ SCCM● SOE building and troubleshooting

    • Helpdesk Trainee
      • Jun 2013 - Jul 2014

      Level 1 Helpdesk:● Phone support● Logging and managing calls through Helpdesk Call Logging System● Assist in desktop support● Reimages of new PC’s● Clipsal 500 Event Set up and Support

Education

  • TAFE SA
    Certificate III in Information, Digital Media and Technology ICA30111, Information Technology
    2013 - 2013
  • St. Michael's College
    2000 - 2008

Community

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