Anthony Alvaro
Consultant at Chamonix IT Solutions- Claim this Profile
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Bio
Credentials
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Microsoft 365 Certified: Fundamentals
MicrosoftJan, 2023- Nov, 2024 -
Commvault Certified Professional
CommvaultSep, 2019- Nov, 2024
Experience
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Chamonix IT
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Australia
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IT Services and IT Consulting
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100 - 200 Employee
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Consultant
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May 2022 - Present
● Configure and Manage Microsoft 365 Environments. ● Configure and Manage Azure Cloud Environments. ● Azure Virtual Desktop. ● Applocker and Airlock Digital Application Control. ● Configure and Manage Microsoft 365 Environments. ● Configure and Manage Azure Cloud Environments. ● Azure Virtual Desktop. ● Applocker and Airlock Digital Application Control.
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ASG Group
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Australia
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IT Services and IT Consulting
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700 & Above Employee
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Systems Engineer - Wintel
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Mar 2021 - May 2022
● Configure, manage and maintain Windows based environments (Physical / Virtual / Cloud) (VMware / Openstack). ● Document response and resolution processes for team compliance; updating documentation to ensure it has latest and relevant information. ● Microsoft Windows platform experience including but not limited to Microsoft Windows 2016/2019, MS Exchange 2013/2016, MS SCCM, SCOM, Microsoft Active Directory and Microsoft 365. ● Managing a variety of environments in Dev, Test and Prod. ● Change Management following ITIL practices. ● Managing and meeting SLA requirements on tickets.
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Iocane
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Australia
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Information Technology & Services
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1 - 100 Employee
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Systems Engineer
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Jun 2017 - Mar 2021
● Provide 2nd / 3rd level proactive and reactive support to a portfolio of clients. ● Troubleshoot production issues and perform root cause analysis. ● Promoted from L2 Engineer to L3 Engineer within 2 years. ● Configure, manage and maintain Windows / Linux based environments (Virtualised / Physical). ● VMware Administration. ● Mimecast Implementation & Administration. ● Plan and perform Disaster Recovery tests in a controlled environment. ● Manage and maintain enterprise backup infrastructure (Commvault / Veeam). ● Undertake scoped projects and deliver desired outcomes within an allocated time-frame. ● Escalation point for other engineers to provide leadership and direction.
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Infrastructure Support Officer
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Aug 2016 - Jun 2017
● Providing 2nd / 3rd level support to school sites (remote and onsite) ● Providing 2nd / 3rd level support to corporate staff (remote and onsite) ● Research and recommend innovative, and where possible automated, approaches for system administration tasks. ● Windows Server 2008 R2 / 2012 R2 Support ● Providing 2nd / 3rd level support to school sites (remote and onsite) ● Providing 2nd / 3rd level support to corporate staff (remote and onsite) ● Research and recommend innovative, and where possible automated, approaches for system administration tasks. ● Windows Server 2008 R2 / 2012 R2 Support
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Department of Primary Industries and Regions
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Australia
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Government Administration
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100 - 200 Employee
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Helpdesk Support Officer
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Jul 2014 - Aug 2016
Level 2 Desktop Support● Addressing breached calls and escalations● Writing support documentation● Desktop support● Identification of new drivers for SOE build● Creating Software and Configuration bundles using ZCM \ SCCM● SOE building and troubleshooting
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Helpdesk Trainee
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Jun 2013 - Jul 2014
Level 1 Helpdesk:● Phone support● Logging and managing calls through Helpdesk Call Logging System● Assist in desktop support● Reimages of new PC’s● Clipsal 500 Event Set up and Support
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Education
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TAFE SA
Certificate III in Information, Digital Media and Technology ICA30111, Information Technology -
St. Michael's College