Experience

Sumitomo Drive Canada

• Canada
• Machinery Manufacturing
• 1 - 100 Employee

• GM Product Manager

  • Sep 2019 - Present

  Primarily responsible for coordinating and providing effective and efficient GM Technical Support and GM Customer Service. Coordinate and manage GM Technical Support and GM-CSR team to support SMC business objectives. Drive improvement, organization and optimization in the areas of GM Technical Support and Customer Service.

• Business Development Coordinator

  • Jan 2017 - Sep 2019

  Primarily responsible for product planning and strategic execution throughout the product lifecycle including gathering and prioritizing product and customer requirements includes; defining the product vision; and working closely with engineering, sales, marketing and support to ensure revenue, profit and customer satisfaction goals are met.

• Technical Support / Applications Engineer

  • Sep 2012 - Jan 2017

  Primarily responsible for making product selections and answering technical product questions; Product selections include new applications and crossover/replacement from existing; and working closely with internal and external customers