Anthony Ofordum
Concierge Associate at DYMON Storage- Claim this Profile
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English Professional working proficiency
Topline Score
Bio
Credentials
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Google IT Support Professional Certificate
CourseraMay, 2023- Oct, 2024 -
Customer Service Excellence
VPI Working SolutionsOct, 2022- Oct, 2024 -
Certificate In Business Accounting
CIMAJul, 2020- Oct, 2024 -
The Fundamentals of Digital Marketing
Google Digital Skills For AfricaJun, 2020- Oct, 2024 -
The Bits and Bytes of Computer Networking
Google Career Certificates
Experience
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DYMON Storage
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Canada
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Real Estate
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1 - 100 Employee
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Concierge Associate
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Nov 2022 - Present
Collaborating with a team of 5 members to sell moving supplies each day while delivering excellent customer service, thereby exceeding company’s monthly sales target by 10% Utilizing exceptional customer service to handle over 20 daily calls from guests inquiring about the company's products and services, resulting in improved customer purchasing decisions Providing excellent customer care by responding to requests, assisting with product selection, and handling ordering functions, which earned positive reviews from customers Assisting guests navigate applications and in-store technology to deliver best-in-class experiences, resulting to guests gaining easier and quicker access to their storage spaces Show less
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Elementary School Teacher
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Sep 2013 - Aug 2022
Presented lessons in a comprehensive manner and used visual/audio means to facilitate students’ involvement in learning, resulting in a 20% increase in test scores of pupils for a period of 6 years Communicated frequently with parents and management to provide feedback and discuss instructional strategies, resulting in an overall increase in parents’ satisfaction in their children’s school work Created and maintained a clean, safe, and organized learning environment enabling students to feel more comfortable while learning Effectively compiled and proofread correspondence and reports for management meetings, which facilitated the smooth running of the affairs of the school Developed meeting minutes for the organization's staff meetings for 5 years consecutively, resulting in better communication and collaboration among the staff Show less
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Education
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2023 - 2023
Georgian College
Ontario College Post-Graduate Certificate, Big Data Analytics -
2023 - 2023
NPower Canada
Junior IT Analyst Program, Information Technology -
2009 - 2012
Pontifical Urbaniana University
Bachelor of Philosophy, Philosophy
Community
