Experience

UCB

• United States
• Financial Services
• 100 - 200 Employee

• Trainer

  • Mar 2021 - 2 years 10 months

  Costa Rica Work in a call center in the back office Follow up of insurance requests for patients of the Cleveland Clinic Foundation Performance in two departments During part of my time there, I trained new employees in the same work that I have done My experience in the job consisted of working in a call center in the back office for the Cleveland Clinic Foundation. My main responsibility was to follow up on insurance requests for patients, which allowed me to develop customer service and… Show more Work in a call center in the back office Follow up of insurance requests for patients of the Cleveland Clinic Foundation Performance in two departments During part of my time there, I trained new employees in the same work that I have done My experience in the job consisted of working in a call center in the back office for the Cleveland Clinic Foundation. My main responsibility was to follow up on insurance requests for patients, which allowed me to develop customer service and time management skills. Additionally, during my time there, I also had the opportunity to perform in two different departments, which allowed me to have a wider view of the organization and learn additional skills. Throughout my time at this company, I also had the opportunity to train new employees in the same tasks that I was performing. This allowed me to develop teaching and leadership skills, as I had to ensure that the new employees were prepared to perform their tasks effectively. Overall, my experience at this company was very enriching, as I had the opportunity to develop skills in various areas and work in a dynamic and challenging environment. It was a great opportunity to grow both professionally and personally.

• Call Center Agent

  • Mar 2021 - 2 years 10 months

  Heredia, Costa Rica

• Trainer

  • Oct 2021 - Dec 2022

  Costa Rica



Profesional independiente

• Mensajero

  • Jun 2020 - Mar 2021



Aeropost.com

• United States
• Retail
• 300 - 400 Employee

• Vendedor

  • Feb 2019 - Jun 2020



Saúl E. Méndez

• Guatemala
• Retail
• 100 - 200 Employee

• Vendedor en una tienda

  • Aug 2011 - Nov 2018



Yamaha

• Administrador de ventas

  • Nov 2016 - Jun 2018

  Costa Rica