Experience

Funstage

• Austria
• Computer Games
• 1 - 100 Employee

• Brand Strategist

  • Oct 2018 - Present

• Customer Relationship Management

  • Aug 2016 - Oct 2018

• Junior Customer Relationship Manager

  • Jan 2016 - Jul 2016

  - Plan and develop CRM initiatives to build relationships with customers- Order and test creatives and messages for multiple touchpoints including mobile app communications, social, web, and email- Identify KPIs, analyze performance and optimize campaigns based on their performance- Plan and create campaigns that meet or exceed goals for engagement and repeat conversion- Create customer segments from database for relevant and personalized messaging- Collaborate with Online Marketing and Product Management to align scheduled, automated and transactional communications - Work closely with all departments to ensure coordinated, consistent communications and brand representation Show less



Smart Information Systems Sp.z.o.o.

• Wroclaw, Lower Silesian District, Poland

• Project Manager & Team Lead

  • Jan 2015 - Aug 2015

  - Management of international e-commerce projects in the field of guided-selling (B2B, >10k) - Projects included coordinating and managing internal data management, frontend and backend development as well as coordinating with different departments from customer side - Upselling and relationship management in ongoing projects - Team building and management for the polish subsidiary (hiring, training and managing) - Management of international e-commerce projects in the field of guided-selling (B2B, >10k) - Projects included coordinating and managing internal data management, frontend and backend development as well as coordinating with different departments from customer side - Upselling and relationship management in ongoing projects - Team building and management for the polish subsidiary (hiring, training and managing)



SMARTASSISTANT (Smart Information Systems)

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Project Manager

  • Apr 2012 - Dec 2014

  - Management of international e-commerce projects in the field of guided-selling (B2B, >10k) - Projects included coordinating and managing internal data management, frontend and backend development as well as coordinating with different departments from customer side - Upselling and relationship management in ongoing projects - Overlooking IT projects within professional services team in teamleader's absence (15 people) - Management of international e-commerce projects in the field of guided-selling (B2B, >10k) - Projects included coordinating and managing internal data management, frontend and backend development as well as coordinating with different departments from customer side - Upselling and relationship management in ongoing projects - Overlooking IT projects within professional services team in teamleader's absence (15 people)



Hörsaal Advertainment GmbH

• Vienna, Austria

• Content-Manager

  • Oct 2010 - Mar 2011

  - Keeping the data base updated (Drupal) - Designing banners, articles and promotional Material - Managing student events (up to 3.5k guests) - Keeping the data base updated (Drupal) - Designing banners, articles and promotional Material - Managing student events (up to 3.5k guests)