ANTHEA CHAI

Quality Engineer at Université Toulouse 1 Capitole
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Toulouse Metropolitan Area, FR
Languages
  • Chinese Native or bilingual proficiency
  • Malay Native or bilingual proficiency
  • English Native or bilingual proficiency
  • French Full professional proficiency

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Experience

    • France
    • Higher Education
    • 700 & Above Employee
    • Quality Engineer
      • Apr 2022 - Present

  • NEOCONSEIL EUROPE
    • Toulouse, Occitanie, France
    • Consultant qualité
      • Jan 2014 - Aug 2022

    • France
    • Information Technology & Services
    • 700 & Above Employee
    • Engineer in Quality Management
      • Nov 2012 - Dec 2013

      2013 Certified Internal Auditor ISO 9001, ISO 14001, OHSAS 18001 Mission: Audit / 2 companies - Adetel Group (Embedded Electronics) and Accor Group (Hospitality Industry) Responsibilities - Preparing for an audit certification or monitoring (pre-audit) - Identifying opportunities for improvement - Verification of compliance with various standards 2012 -current Engineer in Quality Management «Altran South West France» Mission: Measurement and improvement of the integrated system (QSE) Altran Excellence (Lean 6 Sigma methodologies) Responsibilities - Risk analysis (FMEA) - Monitoring supplier quality-Offshore India (Audit and Review Process ) - Identification of strengths, opportunities (SWOT analysis) - Monitoring performance indicators (SMART) and dashboards - Measuring Maturity Levels of all Altran processes (CMMI, Capacity and Capability, SPC) - Reducing the cost of customer dissatisfaction by reducing the cost of non-quality (waste reduction, optimization) of offshore processes and projects. - Optimized, effective and efficient of all processes by defining objectives and performance indicators (KPIs and Process Steering) - Resolving quality problematic (8D) and continuous improvement (PDCA) These topics require interactions with management of Altran South West and Altran France. All missions above will keep in line with Lean 6 Sigma methodologies. Show less

    • United Kingdom
    • Hospitality
    • 700 & Above Employee
    • 2009 Quality Officer/ Assistant Executive Chef
      • 2009 - 2009

      Mission: Implementing an EMS (environmental management system) ISO 14001/ HACCP Responsibilities: > ISO 14001 implementation, application and management >Promotion and development of Green Concept in the establishment >Purchasing management/ supplier sourcing >New staff and trainees orientation programs >Implementing new quality purchasing software ACCOM >Application of HACCP procedures >Benefits : Project use as reference for future renovation in 2013 (Green Hotel) Show less

Education

  • EI.CESI - Ecole d'ingénieurs du CESI
    Master's degree, Quality Management
    2012 - 2013
  • Université de Toulouse-le-Mirail (Toulouse II)
    Master's degree, Hospitality Administration/Management
    2007 - 2009
  • Kolej Universiti Taylor's
    Bachelor's degree, Hospitality Administration/Management
    2004 - 2006

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