Anson Wong

Senior Service Manager at CITIC Telecom International CPC Limited
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Contact Information
us****@****om
(386) 825-5501
Location
Hong Kong SAR, HK
Skills

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Bio

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Credentials

  • DESIGN THINKING MINDSET
    Gnowbe
    Feb, 2023
    - Nov, 2024
  • SASE Expert Level 1
    Cato Networks
    Jan, 2023
    - Nov, 2024
  • SASE Expert Level 2
    Cato Networks
    Jan, 2023
    - Nov, 2024
  • Microsoft Certified: Azure Fundamentals
    Microsoft
    Dec, 2022
    - Nov, 2024
  • VMware Certified Technical Associate - Data Center Virtualization 2022
    VMware
    Nov, 2022
    - Nov, 2024
  • AWARENESS, ADAPTIVE, APPRECIATE COMMUNICATION
    Gnowbe
    Sep, 2022
    - Nov, 2024
  • Critical Thinking & Problem Solving
    Gnowbe
    Jul, 2022
    - Nov, 2024
  • EXIN Agile Scrum Foundation
    EXIN
    Jun, 2021
    - Nov, 2024
  • EXIN Certified Integrator in Agile Service Projects
    EXIN
    Jun, 2021
    - Nov, 2024
  • Working Effectively with MS Outlook 2013
    Kenfil Hong Kong Limited
    Jul, 2020
    - Nov, 2024
  • PRINCE2® Foundation Certificate in Project Management
    AXELOS Global Best Practice
    Oct, 2016
    - Nov, 2024
  • Certified Customer Service Analyst and Auditor
    APCSC Asia Pacific Customer Service Consortium Ltd.
    Jun, 2013
    - Nov, 2024
  • ITIL Foundation Certificate in IT Service Management (ITIL v3)
    EXIN
    Oct, 2012
    - Nov, 2024
  • Certificate in Professional & Quality Customer Service Attitude And Skill Training
    HKMA
    Aug, 2012
    - Nov, 2024
  • PRINCE2® 2017 Practitioner
    AXELOS Global Best Practice
    Aug, 2023
    - Nov, 2024
  • AWS Certified Cloud Practitioner
    Amazon Web Services (AWS)
    Nov, 2020
    - Nov, 2024
  • CompTIA Security+ ce Certification
    CompTIA
    Apr, 2019
    - Nov, 2024
  • Cisco Certified Network Associate
    Cisco
    Feb, 2013
    - Nov, 2024

Experience

  • CITIC Telecom International CPC Limited
    • Hong Kong
    • Telecommunications
    • 200 - 300 Employee
    • Senior Service Manager
      • Jun 2013 - Present

  • Nexusguard
    • Singapore
    • Computer and Network Security
    • 1 - 100 Employee
    • Customer Service Officer
      • Jan 2012 - Jun 2013

  • HKT
    • Hong Kong
    • Technology, Information and Media
    • 700 & Above Employee
    • Technical Service Graduate Trainee, Call center service mobile specialist
      • Jun 2010 - Dec 2011

  • The Hong Kong Jockey Club
    • Non-profit Organizations
    • 700 & Above Employee
    • Customer Care Representative
      • Dec 2007 - Oct 2010

Education

  • The Chinese University of Hong Kong
    Bachelor of Social Science, Government and Public Adminstration
    2007 - 2010

Community

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