Anson Kuah Siau Hian
Managing Director at @ASK Training Singapore- Claim this Profile
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ENGLISH Professional working proficiency
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CHINESE Professional working proficiency
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JAPANESE Elementary proficiency
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Bio
John Cheshire
I recently attended an online Digital Marketing course at @ASK Training. The whole process was seamless from start to finish. The course instructor was knowledgeable and worked at a pace that everyone could follow. I highly recommend Anson and his team should you wish to upgrade your skills.
John Cheshire
I recently attended an online Digital Marketing course at @ASK Training. The whole process was seamless from start to finish. The course instructor was knowledgeable and worked at a pace that everyone could follow. I highly recommend Anson and his team should you wish to upgrade your skills.
John Cheshire
I recently attended an online Digital Marketing course at @ASK Training. The whole process was seamless from start to finish. The course instructor was knowledgeable and worked at a pace that everyone could follow. I highly recommend Anson and his team should you wish to upgrade your skills.
John Cheshire
I recently attended an online Digital Marketing course at @ASK Training. The whole process was seamless from start to finish. The course instructor was knowledgeable and worked at a pace that everyone could follow. I highly recommend Anson and his team should you wish to upgrade your skills.
Credentials
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Diploma in Adult and Continuing Education (DACE)
Singapore PolytechnicApr, 2016- Nov, 2024 -
Microsoft Office Specialist (MOS) Certification
MicrosoftJan, 2014- Nov, 2024 -
Advanced Certificate in Training & Assessment (ACTA)
Singapore University of Social Sciences (SUSS)Jun, 2010- Nov, 2024
Experience
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@ASK Training Singapore
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Singapore
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Professional Training and Coaching
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1 - 100 Employee
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Managing Director
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Aug 2010 - Present
Responsibilities: Business Management Role • Prepare business proposals for prospective clients. • Design marketing strategies to increase brand awareness as part of company outreach efforts. • Monitor the financial health of the organization for quarterly reporting to senior management. • Perform revenue and expense forecasts to support strategic business decisions. • Create and review financial records to ensure proper bookkeeping. • Prepare budgets that align with business development plans of the company. Chief Trainer Role • Conduct market research on prevailing knowledge trends for new course creation. • Supervise course developers in courseware design. • Supervise trainers in developing course deliverables to ensure quality of deliverables. • Create appropriate assessment frameworks to ensuring proper conduct of assessment. • Conduct training performance reviews to uphold quality of training experiences delivered. • Analyze participants' feedback as part of company's continuous improvement review efforts. Course Developer Role • Apply appropriate instructional design models for courseware in accordance to subject matter. • Manage stakeholders in courseware design and development process. • Conduct training needs analysis whenever required. • Enhance training materials with latest trends in industry prior to delivering new runs of courses. Trainer Role • Ensure participants achieve learning objectives of course for effective transfer of learning to work. • Deliver training effectively in accordance to given lesson plan, facilitator's & learner's guide. • Ensure punctuality, appropriate pacing of training, effective facilitation of Q&A post training. • Possess classroom management skills to handle difficult participants. • Ensure due respect and maintenance of client confidentiality during workshop presentations. • Effectively utilize learners' evaluation feedback to improve course content and lesson delivery. Show less
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Venture Corporation Limited
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Singapore
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Appliances, Electrical, and Electronics Manufacturing
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700 & Above Employee
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TCS (Total Customer Satisfaction) Manager
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Sep 1997 - Aug 2012
Responsibilities: • Rendered TCS (Total Customer Satisfaction) services to customers in the aspects of Operations Management, including Supplier Management, Production Management, Warehouse Management, Distribution Management and Logistics Management. • Ensured the operational excellence of company via effective leadership of Engineers, Buyers, Planners, Warehouse Supervisors, Production Supervisors and Logistics Supervisors in meeting customers’ expectations. • Assumed the role of accounts manager for Hewlett Packard business, Agilent Technologies business, Scinetic Engineering business and EltekValere business. • Customer KPI measurement on operational excellence in the aspect of: o Production fulfillment o Inventory management o Warehouse management o Distribution/shipping fulfillment and turnaround time o Quality control o Shipping accuracy • Internal KPI measurement: o Manage and generate sales & profit growth for the operation. o Manpower turnover o People management – motivate and encourage employee to realize their potential o Continuous research on cost control/avoidance strategies to maximize profit • (Additional role) Business Development for new business account: o Involved in business proposal/strategy development o Involved in proposing costing models. o Prepare RFQ to respond to customers. o Co-design business/operation processes with customers o Involved in operationalizing new operation setups Acquired Strengths: • Strong working knowledge in Operations management processes • Good team player with effective multitasking capabilities • Proactive and ability to produce quality work with minimal supervision Show less
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Production Planner
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Nov 1996 - Sep 1997
Responsibilities: • Effectively liaised with customers to ensure timely delivery of customers' order requirements, with meticulous planning and utilization of master production schedule. • Effectively managed secondary process contractors to ensure seamless work flow. • Successfully collaborated with Production Supervisors to ensure timely order fulfillment. Acquired Strengths: • Good working knowledge of Inventory Management skills (RSAP system) • Good team player with effective multitasking capabilities Show less
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Education
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2005 - 2007
Curtin University
Bachelor's degree, Business/Commerce, International Supply Chain Management -
1991 - 1994
Ngee Ann Polytechnic
DIPLOMA IN MECHANICAL ENGINEERING, MANUFACTURING PLANNING & CNC TECHNOLOGY
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