Experience

@ASK Training Singapore

• Singapore
• Professional Training and Coaching
• 1 - 100 Employee

• BUSINESS MANAGER CUM TRAINER

  • Aug 2010 - Present

  Responsibilities:Business Management Role• Prepare business proposals for prospective clients.• Design marketing strategies to increase brand awareness as part of company outreach efforts. • Monitor the financial health of the organization for quarterly reporting to senior management.• Perform revenue and expense forecasts to support strategic business decisions.• Create and review financial records to ensure proper bookkeeping.• Prepare budgets that align with business development plans of the company.Chief Trainer Role• Conduct market research on prevailing knowledge trends for new course creation. • Supervise course developers in courseware design.• Supervise trainers in developing course deliverables to ensure quality of deliverables.• Create appropriate assessment frameworks to ensuring proper conduct of assessment.• Conduct training performance reviews to uphold quality of training experiences delivered.• Analyze participants' feedback as part of company's continuous improvement review efforts. Course Developer Role• Apply appropriate instructional design models for courseware in accordance to subject matter.• Manage stakeholders in courseware design and development process.• Conduct training needs analysis whenever required.• Enhance training materials with latest trends in industry prior to delivering new runs of courses. Trainer Role• Ensure participants achieve learning objectives of course for effective transfer of learning to work. • Deliver training effectively in accordance to given lesson plan, facilitator's & learner's guide. • Ensure punctuality, appropriate pacing of training, effective facilitation of Q&A post training.• Possess classroom management skills to handle difficult participants.• Ensure due respect and maintenance of client confidentiality during workshop presentations.• Effectively utilize learners' evaluation feedback to improve course content and lesson delivery. Show less

• Managing Director

  • Aug 2010 - Present



Venture Corporation Limited

• Singapore
• Appliances, Electrical, and Electronics Manufacturing
• 700 & Above Employee

• TCS Manager (Total Customer Satisfaction)

  • Sep 1997 - Aug 2012

  Responsibilities: • Rendered TCS (Total Customer Satisfaction) services to customers in the aspects of Operations Management, including Supplier Management, Production Management, Warehouse Management, Distribution Management and Logistics Management. • Ensured the operational excellence of company via effective leadership of Engineers, Buyers, Planners, Warehouse Supervisors, Production Supervisors and Logistics Supervisors in meeting customers’ expectations. • Assumed the role of accounts manager for Hewlett Packard business, Agilent Technologies business, Scinetic Engineering business and EltekValere business. • Customer KPI measurement on operational excellence in the aspect of: o Production fulfillment o Inventory management o Warehouse management o Distribution/shipping fulfillment and turnaround time o Quality control o Shipping accuracy • Internal KPI measurement: o Manage and generate sales & profit growth for the operation. o Manpower turnover o People management – motivate and encourage employee to realize their potential o Continuous research on cost control/avoidance strategies to maximize profit • (Additional role) Business Development for new business account: o Involved in business proposal/strategy development o Involved in proposing costing models. o Prepare RFQ to respond to customers. o Co-design business/operation processes with customers o Involved in operationalizing new operation setups Acquired Strengths: • Strong working knowledge in Operations management processes • Good team player with effective multitasking capabilities • Proactive and ability to produce quality work with minimal supervision Show less



Amtek Engineering Ltd

• Industrial Machinery Manufacturing
• 100 - 200 Employee

• Production Planner

  • Nov 1996 - Sep 1997

  Responsibilities: • Effectively liaised with customers to ensure timely delivery of customers' order requirements, with meticulous planning and utilization of master production schedule. • Effectively managed secondary process contractors to ensure seamless work flow. • Successfully collaborated with Production Supervisors to ensure timely order fulfillment. Acquired Strengths: • Good working knowledge of Inventory Management skills (RSAP system) • Good team player with effective multitasking capabilities Show less