Business Teacher

• Aug 2022 - Present

Teacher of Business Systems, Intro to Business, and Personal Finances. Coach of Varsity Speech & Debate. Teacher of Business Systems, Intro to Business, and Personal Finances. Coach of Varsity Speech & Debate.

Per Diem Teacher

• Jan 2022 - Aug 2022

Managing Assistant Director III - Collections and Content Director

• Jul 2016 - Jun 2020

•Redeveloped and provided constant maintenance of Department website through use of online editing tools and manual code entry. •Updated the University Handbook and University Catalog in relation to departmental policies and procedures. •Responded directly to inquiries received by the University President’s Office related to student account issues. •Coordinated with staff in Financial Aid, Registrar, Scholarship Services, and the One-Stop Student Service Center to assist students and their families with unique financial challenges to ensure all responsibilities were adequately satisfied and attendance secured. •Developed and presented during University professional development days. •Worked directly with the Director and management team in developing and implementing strategic plans and assisted in the creation of annual assessment tools and reporting matrices to measure the efficacy of those plans. •Oversaw Department’s collection efforts and developed procedures to pro-actively address and work with students with financial aid reductions/adjustments to mitigate placement with an external collection agency. These efforts reduced collection placements from 2% to 1.5% per term. •Compiled, reviewed, and submitted annual data to the State of New Jersey, Division of Taxation Set-Off program for severely delinquent accounts. •Initiated a service whereby students could dispute specific charges as a method to reduce outstanding AR and providing students an opportunity to continue their studies without incurring additional debt. •Directly supervised 2 staff members and as a member of the management team provided leadership to a staff of 14. •Provided monthly presentations to prospective and newly accepted students and their families as part of Enrollment Management recruitment efforts. •Served as Department liaison to numerous University offices and sat on several planning and oversight committees. Show less

Associate Director Student Finance

• Nov 2010 - Oct 2015

•Implemented policies to improve the efficiency and accuracy of all department functions including the acquisition and launch of TouchNet, integration of Salesforce, and oversight of phone monitoring tools.•Managed staff of 7 student finance analysts—6 on-site and 1 off-site.•Oversaw the posting and collection of tuition receipts and conducted regular audits to confirm revenues and prepare forecasts.•Collaborated with staff on training initiatives and ensured they were provided with skills allowing for advancement.•Conducted regular analysis of outstanding AR, student billing, Title IV refunds, and reconciliation of Title IV disbursements.•Reviewed the issuance of student refunds and developed systems to track escheatment.•Posted and reconciled the distribution of scholarships each year.•Served as team lead on annual audits conducted by internal and external auditors. These audits covered Sarbanes-Oxley compliance as well as Title IV controls.•Ensured University compliance with Title IV regulations as they pertain to student refunds, student withdrawals (R2T4), draw down and refund to COD using the G5.gov site.•Worked with senior and executive management on University policies to guarantee all accreditations (medical and academic), determine tuition rates, and provide data which is compiled into Securities and Exchange Commission filings.•Collected and audited all data required for the University’s 1098-T issuance. Show less

Student Finance System Coordinator

• Mar 2006 - Oct 2010

•Disbursed and managed Title IV Funds and private loans.•Monitored performance of all Student Finance systems.•Assisted with the implementation of various Banner integrated systems.•Worked as part of the development team to launch the University’s self-service site.•Oversight of system upgrades and functional assessments of viability.•Wrote system procedures for the posting of student deposits, account holds, tuition billing and payment processing and utilized scheduling tools to run processes automatically.•Served as part of a cross-departmental team to ensure Banner system data integrity and provided training to staff on proper data entry and maintenance. Show less

Account Assistant

• Aug 2004 - Feb 2006

•Processed incoming student payments and prepared them for deposit. •Ensured compliance with all cash management policies. •Assisted with data entry and posting of student refunds. •Helped those enrolled in the student health insurance plan. •Processed incoming student payments and prepared them for deposit. •Ensured compliance with all cash management policies. •Assisted with data entry and posting of student refunds. •Helped those enrolled in the student health insurance plan.

Junior Account Executive

• Aug 1998 - Jun 2003

* Handled media coverage and press inquiries for a diverse array of talent including Bruce Springsteen, Bela Fleck, Enya, Shania Twain, and Elvis Costello. * Served as executive assistant to the president and assistant to the Office Manager. * Reviewed client contracts, billing, and payments. * Drafted original press releases and media alerts. * Assisted in the development of large scale media campaigns. * Handled media coverage and press inquiries for a diverse array of talent including Bruce Springsteen, Bela Fleck, Enya, Shania Twain, and Elvis Costello. * Served as executive assistant to the president and assistant to the Office Manager. * Reviewed client contracts, billing, and payments. * Drafted original press releases and media alerts. * Assisted in the development of large scale media campaigns.