Ansley Clarke
Assistant Manager Human Resources at Legrande Health- Claim this Profile
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Bio
Tyler Thomsen
I had the fortunate opportunity of having Ansley train and teach me during my first month at the Provo Marriott Hotel & Conference Center. During this month of training, I got to watch and observe firsthand Ansley's ability to handle stressful situations and resolve issues quickly and on the fly. As a trainer, Ansley took the time to explain concepts about the job to me and had the patience to assist me when I needed some extra help. She is a great coworker and even greater friend. Even a year later I still am able to talk to Ansley about things, whether they be related to the job or not, because she genuinely cares about being there to help people.
Tyler Thomsen
I had the fortunate opportunity of having Ansley train and teach me during my first month at the Provo Marriott Hotel & Conference Center. During this month of training, I got to watch and observe firsthand Ansley's ability to handle stressful situations and resolve issues quickly and on the fly. As a trainer, Ansley took the time to explain concepts about the job to me and had the patience to assist me when I needed some extra help. She is a great coworker and even greater friend. Even a year later I still am able to talk to Ansley about things, whether they be related to the job or not, because she genuinely cares about being there to help people.
Tyler Thomsen
I had the fortunate opportunity of having Ansley train and teach me during my first month at the Provo Marriott Hotel & Conference Center. During this month of training, I got to watch and observe firsthand Ansley's ability to handle stressful situations and resolve issues quickly and on the fly. As a trainer, Ansley took the time to explain concepts about the job to me and had the patience to assist me when I needed some extra help. She is a great coworker and even greater friend. Even a year later I still am able to talk to Ansley about things, whether they be related to the job or not, because she genuinely cares about being there to help people.
Tyler Thomsen
I had the fortunate opportunity of having Ansley train and teach me during my first month at the Provo Marriott Hotel & Conference Center. During this month of training, I got to watch and observe firsthand Ansley's ability to handle stressful situations and resolve issues quickly and on the fly. As a trainer, Ansley took the time to explain concepts about the job to me and had the patience to assist me when I needed some extra help. She is a great coworker and even greater friend. Even a year later I still am able to talk to Ansley about things, whether they be related to the job or not, because she genuinely cares about being there to help people.
Credentials
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Pharmacy Technician
Idaho Board of PharmacyMay, 2022- Nov, 2024
Experience
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Legrande Health
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United States
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Consumer Services
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1 - 100 Employee
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Assistant Manager Human Resources
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Nov 2022 - Present
As an Human Resources Assistant Manager, I used strategic planning and hands-on execution to contribute to the companies growth while improving upon existing HR procedures. I worked closely with many other roles throughout the company and created new training programs that reduced turnover rates. Experience in talent acquisition allowed me to screen, interview and manage new hire's paperwork, and ensure compliance.
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Account Operations Specialist
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Apr 2022 - Present
In my role as an Account Operations Specialist, I fostered strong relationships with each client and was a liaison for the needs of both our clients and our team. I monitored key performance indicators and analyzed data to ensure growth. Additionally, I orchestrated and led regular meetings to enhance team operations. I resolved heightened tensions among clients, customers, and our team fostering a harmonious and productive environment that left all satisfied with the resolution.
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Customer Service Representative Team Lead
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Feb 2022 - Jul 2022
In this role I was involved in ensuring daily operations were completed and ensuring that our performance metrics were met or exceeded. I resolved escalated customer issues and bridged the gap between customers and the organization, driving customer satisfaction. I was the lead trainer for new hires and continued to provide mentorship, training, and ongoing support to those who were no longer in training period.
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Marriott International
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United States
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Hospitality
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700 & Above Employee
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Guest Service Representative
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Oct 2020 - Aug 2021
As a Guest Service Representative, I assisted guests in all aspects of their stay and ensured each request was met timely. I facilitated guest needs across multiple departments. Trained new associates, supervisors, and managers on position duties and operations. I worked directly with our shift leads and department managers to ensure top-notch customer service and provide feedback. I reviewed metrics of customer satisfaction and worked to find areas of improvement.
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Guest Service Representative
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Feb 2019 - Oct 2020
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Private company
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Hickory, North Carolina, United States
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Nanny
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Oct 2016 - Jan 2019
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Education
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Utah State University
Master of Human Resources -
2021 - 2022
Brigham Young University - Idaho
Bachelor's degree, Industrial and Organizational Psychology -
2015 - 2019
Catawba Valley Community College
Associate of Arts and Sciences - AAS -
2015 - 2019
Challenger Early College High School
High School Diploma
Community
