Senior Product Onboarding & Implementation Specialist

• Jul 2021 - Present

• Handling US, UK, Europe, South Africa, Switzerland Region Accounts (Native Clients) • Providing cohesive pre-onboarding journey to the enterprise clients. • Provide consultative approach along with demos/tours to the corporate clients and pre-onboard them. • Aid the client in adoption, retention and features usage with gamification and increase lifetime value. • Help management in creating new policies and strategies to streamline client onboarding stages and help team… Show more • Handling US, UK, Europe, South Africa, Switzerland Region Accounts (Native Clients) • Providing cohesive pre-onboarding journey to the enterprise clients. • Provide consultative approach along with demos/tours to the corporate clients and pre-onboard them. • Aid the client in adoption, retention and features usage with gamification and increase lifetime value. • Help management in creating new policies and strategies to streamline client onboarding stages and help team successfully incorporate the new compliances. • Ensuring that the product is delivered to an agreed scope of work and timelines, with customer satisfaction on the quality of work that was promised during the intro call. • Create standard and customized dashboards for the clients to produce key insights for executives and leadership reporting and decision-making on the ATS. • Collaborate closely with the Sales Managers, Customer Success Manager, Support Executives, and Implementation Team to ensure our customers realize the maximum value from their investment. • Provide a high level of service to executive leadership and key stakeholders by providing metric data related to business objectives while continually improving reporting models to achieve strategic decisions. • Continuously assess the onboarding/implementation system and business direction changes for impacts on existing designs and develop new capabilities to support business objectives with the help of higher management. • Raising Technical related and Product Related issues or new requirements that fits the product roadmap to the development team. • Coordinating with Technical/Development team to fix the issues within the given TAT. • Making sure the churn rate is Zero for every month/quarter. • Handling objections professionally and providing suitable solutions or workarounds for the corporate clients. • Maintaining team’s utilization, NPS, KPIs like SLA, product knowledge, Accounts management, Quality, Behavior, Churns and CSAT. Show less • Handling US, UK, Europe, South Africa, Switzerland Region Accounts (Native Clients) • Providing cohesive pre-onboarding journey to the enterprise clients. • Provide consultative approach along with demos/tours to the corporate clients and pre-onboard them. • Aid the client in adoption, retention and features usage with gamification and increase lifetime value. • Help management in creating new policies and strategies to streamline client onboarding stages and help team… Show more • Handling US, UK, Europe, South Africa, Switzerland Region Accounts (Native Clients) • Providing cohesive pre-onboarding journey to the enterprise clients. • Provide consultative approach along with demos/tours to the corporate clients and pre-onboard them. • Aid the client in adoption, retention and features usage with gamification and increase lifetime value. • Help management in creating new policies and strategies to streamline client onboarding stages and help team successfully incorporate the new compliances. • Ensuring that the product is delivered to an agreed scope of work and timelines, with customer satisfaction on the quality of work that was promised during the intro call. • Create standard and customized dashboards for the clients to produce key insights for executives and leadership reporting and decision-making on the ATS. • Collaborate closely with the Sales Managers, Customer Success Manager, Support Executives, and Implementation Team to ensure our customers realize the maximum value from their investment. • Provide a high level of service to executive leadership and key stakeholders by providing metric data related to business objectives while continually improving reporting models to achieve strategic decisions. • Continuously assess the onboarding/implementation system and business direction changes for impacts on existing designs and develop new capabilities to support business objectives with the help of higher management. • Raising Technical related and Product Related issues or new requirements that fits the product roadmap to the development team. • Coordinating with Technical/Development team to fix the issues within the given TAT. • Making sure the churn rate is Zero for every month/quarter. • Handling objections professionally and providing suitable solutions or workarounds for the corporate clients. • Maintaining team’s utilization, NPS, KPIs like SLA, product knowledge, Accounts management, Quality, Behavior, Churns and CSAT. Show less

Managing Director

• Dec 2018 - Present

LTE Planning and Design Engineer

• Jan 2018 - Apr 2018

• RF Planning for USF WBB2 & WBB3 (bidding phase) using U-Net tool for new sites and existing sites for L2600, L2100, L1800 & L800, 4x4 and 2x2 MIMO • Link budgeting using RND tool to get 10Mbps and 2 Mbps considering all parameters (propagation models based on rural/sub-urban/urban/dense urban) • Designing RF sites based on 10Mbps/ 2Mbps coverage and capacity to cover localities appropriately. • Analyzing and providing cost effective solution with regards to power RRU utilization… Show more • RF Planning for USF WBB2 & WBB3 (bidding phase) using U-Net tool for new sites and existing sites for L2600, L2100, L1800 & L800, 4x4 and 2x2 MIMO • Link budgeting using RND tool to get 10Mbps and 2 Mbps considering all parameters (propagation models based on rural/sub-urban/urban/dense urban) • Designing RF sites based on 10Mbps/ 2Mbps coverage and capacity to cover localities appropriately. • Analyzing and providing cost effective solution with regards to power RRU utilization without jeopardizing coverage or capacity. • Accurate Site Planning (ASP) for LTE-FDD 800 MHz using DT & CW measurements. Show less • RF Planning for USF WBB2 & WBB3 (bidding phase) using U-Net tool for new sites and existing sites for L2600, L2100, L1800 & L800, 4x4 and 2x2 MIMO • Link budgeting using RND tool to get 10Mbps and 2 Mbps considering all parameters (propagation models based on rural/sub-urban/urban/dense urban) • Designing RF sites based on 10Mbps/ 2Mbps coverage and capacity to cover localities appropriately. • Analyzing and providing cost effective solution with regards to power RRU utilization… Show more • RF Planning for USF WBB2 & WBB3 (bidding phase) using U-Net tool for new sites and existing sites for L2600, L2100, L1800 & L800, 4x4 and 2x2 MIMO • Link budgeting using RND tool to get 10Mbps and 2 Mbps considering all parameters (propagation models based on rural/sub-urban/urban/dense urban) • Designing RF sites based on 10Mbps/ 2Mbps coverage and capacity to cover localities appropriately. • Analyzing and providing cost effective solution with regards to power RRU utilization without jeopardizing coverage or capacity. • Accurate Site Planning (ASP) for LTE-FDD 800 MHz using DT & CW measurements. Show less

2G/3G/LTE- RF Planning. Design & Network Optimization

• Jul 2017 - Jan 2018

• RF Nominal designing & planning of sites for USF-13 project based on US/UA/BB coverage using UNET. • Preparing page 7 and SAF for all expansion & new sites. • Reviewing SARs and finalizing the sites. • Sharing the predictions of all the finalized sites with Zain for their approval. • Interacting with customers to fulfill their RF requirements. • Reviewing of the localities survey reports. • Prepared LLD based on CITC MSL updates. • Preparing G900 [BCCH, BSIC, TCH, HSN],… Show more • RF Nominal designing & planning of sites for USF-13 project based on US/UA/BB coverage using UNET. • Preparing page 7 and SAF for all expansion & new sites. • Reviewing SARs and finalizing the sites. • Sharing the predictions of all the finalized sites with Zain for their approval. • Interacting with customers to fulfill their RF requirements. • Reviewing of the localities survey reports. • Prepared LLD based on CITC MSL updates. • Preparing G900 [BCCH, BSIC, TCH, HSN], U900 [PSC] & L1800 [PCI, Root Sequence Index] parameters using UNET, Naster & MapInfo • Planning, LAC, RAC & TAC using MapInfo. • Defining CGI definitions in the core end for the integrated sites. • Preparing NBR’s and running the scripts after RF scripts being implemented. • Preparing SSV (single site verification) report for approval from customer after checking the received DT logs for the health and functional features of each site. • Optimizing the network using U2000 and monitoring KPI post implementation for acceptance. Show less • RF Nominal designing & planning of sites for USF-13 project based on US/UA/BB coverage using UNET. • Preparing page 7 and SAF for all expansion & new sites. • Reviewing SARs and finalizing the sites. • Sharing the predictions of all the finalized sites with Zain for their approval. • Interacting with customers to fulfill their RF requirements. • Reviewing of the localities survey reports. • Prepared LLD based on CITC MSL updates. • Preparing G900 [BCCH, BSIC, TCH, HSN],… Show more • RF Nominal designing & planning of sites for USF-13 project based on US/UA/BB coverage using UNET. • Preparing page 7 and SAF for all expansion & new sites. • Reviewing SARs and finalizing the sites. • Sharing the predictions of all the finalized sites with Zain for their approval. • Interacting with customers to fulfill their RF requirements. • Reviewing of the localities survey reports. • Prepared LLD based on CITC MSL updates. • Preparing G900 [BCCH, BSIC, TCH, HSN], U900 [PSC] & L1800 [PCI, Root Sequence Index] parameters using UNET, Naster & MapInfo • Planning, LAC, RAC & TAC using MapInfo. • Defining CGI definitions in the core end for the integrated sites. • Preparing NBR’s and running the scripts after RF scripts being implemented. • Preparing SSV (single site verification) report for approval from customer after checking the received DT logs for the health and functional features of each site. • Optimizing the network using U2000 and monitoring KPI post implementation for acceptance. Show less

RF Planning and Design Engineer

• Aug 2016 - Feb 2017

• Preparing & reviewing of TSSR in ISDP. • Planning & designing of HLD with the solution team. • Updating all sites TSSR in ISDP. • Preparing & reviewing of TSSR in ISDP. • Planning & designing of HLD with the solution team. • Updating all sites TSSR in ISDP.

LTE Optimization Engineer

• Apr 2016 - Aug 2016

• Running MML script along with integration team during MDT for implementing LTE 900MHz sites. • Providing raw counters and KPIs for creation of L900 sites in new U2000 and and migration from U2000 to Pro-Optima. • Resolving issues related to KPIs like UL interference, HOSR, drop rate, power (2*20W), low UL & DL throughputs and total traffic loss. • Performed feature test CA (Carrier Aggregation) of L900 (5MHz) and L1800 (10 MHz). • Performed feature test VoLTE for L900 FDD (Srvcc… Show more • Running MML script along with integration team during MDT for implementing LTE 900MHz sites. • Providing raw counters and KPIs for creation of L900 sites in new U2000 and and migration from U2000 to Pro-Optima. • Resolving issues related to KPIs like UL interference, HOSR, drop rate, power (2*20W), low UL & DL throughputs and total traffic loss. • Performed feature test CA (Carrier Aggregation) of L900 (5MHz) and L1800 (10 MHz). • Performed feature test VoLTE for L900 FDD (Srvcc to 3G, VoLTE call on L900 to L1800 and back to L900). • Performed feature test CSFB to 3G and CSFB to 2G. • SSV acceptance reports based on the functionality tests like cell reselection, cell redirection, DL & UL Throughputs. • KPI acceptance reports based on RRC & eRAB SR, intra & inter HOSR, eRAB failure rate, Total traffic users, UL & DL traffic, UL & DL throughputs, CSFB SR, CA activation SR, CA throughput, CA users and traffic, VoLTE users and traffic. Show less • Running MML script along with integration team during MDT for implementing LTE 900MHz sites. • Providing raw counters and KPIs for creation of L900 sites in new U2000 and and migration from U2000 to Pro-Optima. • Resolving issues related to KPIs like UL interference, HOSR, drop rate, power (2*20W), low UL & DL throughputs and total traffic loss. • Performed feature test CA (Carrier Aggregation) of L900 (5MHz) and L1800 (10 MHz). • Performed feature test VoLTE for L900 FDD (Srvcc… Show more • Running MML script along with integration team during MDT for implementing LTE 900MHz sites. • Providing raw counters and KPIs for creation of L900 sites in new U2000 and and migration from U2000 to Pro-Optima. • Resolving issues related to KPIs like UL interference, HOSR, drop rate, power (2*20W), low UL & DL throughputs and total traffic loss. • Performed feature test CA (Carrier Aggregation) of L900 (5MHz) and L1800 (10 MHz). • Performed feature test VoLTE for L900 FDD (Srvcc to 3G, VoLTE call on L900 to L1800 and back to L900). • Performed feature test CSFB to 3G and CSFB to 2G. • SSV acceptance reports based on the functionality tests like cell reselection, cell redirection, DL & UL Throughputs. • KPI acceptance reports based on RRC & eRAB SR, intra & inter HOSR, eRAB failure rate, Total traffic users, UL & DL traffic, UL & DL throughputs, CSFB SR, CA activation SR, CA throughput, CA users and traffic, VoLTE users and traffic. Show less

eLTE Planning and Design Engineer

• Dec 2015 - Apr 2016

• 700 MHz FDD- eLTE (band 28) Planning and designing of new, sharing tetra, MiFON and dispatch sites for 5 metro cities using U-Net. • Planning for PCI, Root sequence number planning, TAC • Link budgeting using RND based on 2 Mbps and 700 MHz frequency for rural, urban, indoor and suburban environments and Okumura-Hata propogation model. • On-field network optimization • 700 MHz FDD- eLTE (band 28) Planning and designing of new, sharing tetra, MiFON and dispatch sites for 5 metro cities using U-Net. • Planning for PCI, Root sequence number planning, TAC • Link budgeting using RND based on 2 Mbps and 700 MHz frequency for rural, urban, indoor and suburban environments and Okumura-Hata propogation model. • On-field network optimization

2G 3G Planning, Design and Optimization

• Mar 2014 - Dec 2015

• SSV and KPI analysis for G900, U900 & U2100 and getting acceptance from MNS. • Implementing neighbor MML scripts and Optimization scripts in M2000 during MDT. • Nominal Planning of new, sharing & swap sites using Atoll and Mapinfo. • Frequency planning (BCCH, MAL, HSN, MAIO) & BSIC planning using UNET & Piano along with PSC planning using UNET. • Neighbor Planning using UNET and MapInfo. • Generating 2G & 3G NBR MML script (intra, inter, irat) • Generating RF parameter… Show more • SSV and KPI analysis for G900, U900 & U2100 and getting acceptance from MNS. • Implementing neighbor MML scripts and Optimization scripts in M2000 during MDT. • Nominal Planning of new, sharing & swap sites using Atoll and Mapinfo. • Frequency planning (BCCH, MAL, HSN, MAIO) & BSIC planning using UNET & Piano along with PSC planning using UNET. • Neighbor Planning using UNET and MapInfo. • Generating 2G & 3G NBR MML script (intra, inter, irat) • Generating RF parameter planning data for new sites and swap sites using Smart RNO • Channel mapping of swap and new sites using Smart RNO. • Creating CGI & EA definition for new, sharing and swap sites and generating a remedy for defining them in core end. • SAF generation and maintenance after getting approval from customer. • Involved in team decisions & customer meetings to resolve problematic issues to ensure to meet our technical and delivery targets and deadlines. Show less • SSV and KPI analysis for G900, U900 & U2100 and getting acceptance from MNS. • Implementing neighbor MML scripts and Optimization scripts in M2000 during MDT. • Nominal Planning of new, sharing & swap sites using Atoll and Mapinfo. • Frequency planning (BCCH, MAL, HSN, MAIO) & BSIC planning using UNET & Piano along with PSC planning using UNET. • Neighbor Planning using UNET and MapInfo. • Generating 2G & 3G NBR MML script (intra, inter, irat) • Generating RF parameter… Show more • SSV and KPI analysis for G900, U900 & U2100 and getting acceptance from MNS. • Implementing neighbor MML scripts and Optimization scripts in M2000 during MDT. • Nominal Planning of new, sharing & swap sites using Atoll and Mapinfo. • Frequency planning (BCCH, MAL, HSN, MAIO) & BSIC planning using UNET & Piano along with PSC planning using UNET. • Neighbor Planning using UNET and MapInfo. • Generating 2G & 3G NBR MML script (intra, inter, irat) • Generating RF parameter planning data for new sites and swap sites using Smart RNO • Channel mapping of swap and new sites using Smart RNO. • Creating CGI & EA definition for new, sharing and swap sites and generating a remedy for defining them in core end. • SAF generation and maintenance after getting approval from customer. • Involved in team decisions & customer meetings to resolve problematic issues to ensure to meet our technical and delivery targets and deadlines. Show less

2G, 3G, 4G Planning and Design Engineer

• Jul 2012 - Feb 2014

• Performed on network planning of 2G, 3G & LTE project for new site design and modernization of existing sites by analyzing traffic and site coverage with ASSET and ATOLL. • Designing LTE new sites, 2G & 3G new + modernization sites, COW sites, Carrier Addition, Collocation Sites Design. • Create SAF, FSS, ISR and SCO for expansion/swap sites using ATOLL and GATS tools. • Tagging references and documenting of all SSR using DCC (GATS). • Providing coverage and quality predictions of… Show more • Performed on network planning of 2G, 3G & LTE project for new site design and modernization of existing sites by analyzing traffic and site coverage with ASSET and ATOLL. • Designing LTE new sites, 2G & 3G new + modernization sites, COW sites, Carrier Addition, Collocation Sites Design. • Create SAF, FSS, ISR and SCO for expansion/swap sites using ATOLL and GATS tools. • Tagging references and documenting of all SSR using DCC (GATS). • Providing coverage and quality predictions of all new and modernization sites using ATOLL. • Updating and providing daily WMS data dump of all the sites. • Requesting for frequency change, new coverage and additional capacity through FCR, NCR and ACR for cluster/area or COW deployment in the area based on performance and predictions. • Change the radio related parameters, by using the GATS. • Analyze Radio Network Survey Reports (ISS/FSS/SAF/SAR/SSO/SCO), site candidate’s evaluation, ranking in order to judge if they are suitable from a radio network point of view (Hardware and Location). • Coordinate with teams to construct and produce MOP that includes Detailed Technical Design by NE Tool, CUL, DETS, BOQ, SHO, SCO, TSSR and MOP summary details that are in accordance to SOW . • Migrating all RF site-related information into NE tools (OSS) as per SCO, sites that deliver Single RAN solution by incorporating 2G-900/1800, 3G-2100 and LTE/4G-1800/2300 in one cell site. • Coordinate with NE Tool support team for any kind of issue in NE Generated ODM’s, Work Orders, MOP number and Cabinet Location and there Configuration Design and As-Built. • Check the status of the MOP’s by NFTS to update MOP as per rejection comments and resubmit to STC. • Updating ADMS of dismantling jobs for 2G and 3G swap / redeployment sites in accordance to PO, MOP, SOW, Survey reports etc. • Working on NFTS in STC for dismantling material by uploading the material details for the site which is dismantled in ADMS. Show less • Performed on network planning of 2G, 3G & LTE project for new site design and modernization of existing sites by analyzing traffic and site coverage with ASSET and ATOLL. • Designing LTE new sites, 2G & 3G new + modernization sites, COW sites, Carrier Addition, Collocation Sites Design. • Create SAF, FSS, ISR and SCO for expansion/swap sites using ATOLL and GATS tools. • Tagging references and documenting of all SSR using DCC (GATS). • Providing coverage and quality predictions of… Show more • Performed on network planning of 2G, 3G & LTE project for new site design and modernization of existing sites by analyzing traffic and site coverage with ASSET and ATOLL. • Designing LTE new sites, 2G & 3G new + modernization sites, COW sites, Carrier Addition, Collocation Sites Design. • Create SAF, FSS, ISR and SCO for expansion/swap sites using ATOLL and GATS tools. • Tagging references and documenting of all SSR using DCC (GATS). • Providing coverage and quality predictions of all new and modernization sites using ATOLL. • Updating and providing daily WMS data dump of all the sites. • Requesting for frequency change, new coverage and additional capacity through FCR, NCR and ACR for cluster/area or COW deployment in the area based on performance and predictions. • Change the radio related parameters, by using the GATS. • Analyze Radio Network Survey Reports (ISS/FSS/SAF/SAR/SSO/SCO), site candidate’s evaluation, ranking in order to judge if they are suitable from a radio network point of view (Hardware and Location). • Coordinate with teams to construct and produce MOP that includes Detailed Technical Design by NE Tool, CUL, DETS, BOQ, SHO, SCO, TSSR and MOP summary details that are in accordance to SOW . • Migrating all RF site-related information into NE tools (OSS) as per SCO, sites that deliver Single RAN solution by incorporating 2G-900/1800, 3G-2100 and LTE/4G-1800/2300 in one cell site. • Coordinate with NE Tool support team for any kind of issue in NE Generated ODM’s, Work Orders, MOP number and Cabinet Location and there Configuration Design and As-Built. • Check the status of the MOP’s by NFTS to update MOP as per rejection comments and resubmit to STC. • Updating ADMS of dismantling jobs for 2G and 3G swap / redeployment sites in accordance to PO, MOP, SOW, Survey reports etc. • Working on NFTS in STC for dismantling material by uploading the material details for the site which is dismantled in ADMS. Show less

2G/3G/LTE network’s QoS, KPI Performance Monitoring & Post-Processing Engineer

• Apr 2011 - Jul 2012

•• Responsible for reporting, updating and maintaining daily, weekly and monthly QoS and network performance reports and databases. • Generating and delivering OAM services reports • Responsible to make sure to meet the requirements of the customer and Creating TT process for escalation in case of non fulfillment of SLA’s and KPI’s using RTTS. • Primarily perform post process analyzing and documenting reports for all KPI TEST scenarios for the network performance management… Show more •• Responsible for reporting, updating and maintaining daily, weekly and monthly QoS and network performance reports and databases. • Generating and delivering OAM services reports • Responsible to make sure to meet the requirements of the customer and Creating TT process for escalation in case of non fulfillment of SLA’s and KPI’s using RTTS. • Primarily perform post process analyzing and documenting reports for all KPI TEST scenarios for the network performance management (Availability, Accessibility, Retain ability, Mobility, Utilization & Service Integrity). using M2000, MapInfo, Google Earth, XCAP, PRS, MOS-7100, MOS-5200, Genex Assistant and Genex Probe • Daily KPI update & monitoring of KPIs. BSC/RNC performance supervision and TopN cells analysis Post site integration shakedown analysis. • Checking cell by cell load balancing (congestion) and troubleshooting of the worst cells, cell out of Service, network performance and network quality(radio coverage). • Cluster and Network optimization, Detailed Post site integration shakedown analysis and performing BSIC frequency & neighbor tuning and cell parameters to remove coverage holes and interferences. Show less •• Responsible for reporting, updating and maintaining daily, weekly and monthly QoS and network performance reports and databases. • Generating and delivering OAM services reports • Responsible to make sure to meet the requirements of the customer and Creating TT process for escalation in case of non fulfillment of SLA’s and KPI’s using RTTS. • Primarily perform post process analyzing and documenting reports for all KPI TEST scenarios for the network performance management… Show more •• Responsible for reporting, updating and maintaining daily, weekly and monthly QoS and network performance reports and databases. • Generating and delivering OAM services reports • Responsible to make sure to meet the requirements of the customer and Creating TT process for escalation in case of non fulfillment of SLA’s and KPI’s using RTTS. • Primarily perform post process analyzing and documenting reports for all KPI TEST scenarios for the network performance management (Availability, Accessibility, Retain ability, Mobility, Utilization & Service Integrity). using M2000, MapInfo, Google Earth, XCAP, PRS, MOS-7100, MOS-5200, Genex Assistant and Genex Probe • Daily KPI update & monitoring of KPIs. BSC/RNC performance supervision and TopN cells analysis Post site integration shakedown analysis. • Checking cell by cell load balancing (congestion) and troubleshooting of the worst cells, cell out of Service, network performance and network quality(radio coverage). • Cluster and Network optimization, Detailed Post site integration shakedown analysis and performing BSIC frequency & neighbor tuning and cell parameters to remove coverage holes and interferences. Show less

HSPA+ RNO & Post-Processing Engineer

• Dec 2010 - Apr 2011

• Achieve & maintain the Radio Network Performance as per the contracted KPIs (Availability, Accessibility, Retain ability, Mobility, Utilization & Service Integrity). • Monitoring KPI and conducting Final acceptance Report by means of statistics and drive test measurements. • Analyzed and generated reports for 2G, 3G and HSPA broadband (42.2MB/s) using Actix, TEMS 11.0.4, XCAL-W 3.2, SwissQual. • Responsible for interference analysis and tested radio performances of the newly… Show more • Achieve & maintain the Radio Network Performance as per the contracted KPIs (Availability, Accessibility, Retain ability, Mobility, Utilization & Service Integrity). • Monitoring KPI and conducting Final acceptance Report by means of statistics and drive test measurements. • Analyzed and generated reports for 2G, 3G and HSPA broadband (42.2MB/s) using Actix, TEMS 11.0.4, XCAL-W 3.2, SwissQual. • Responsible for interference analysis and tested radio performances of the newly integrated sites. • Coordinated with the team in all other regions to check their performance, capability and on time site submissions with proper logfiles and complete DT functionality including sites audits.

2G/3G RNO, KPI, Post-Processing & Planning Engineer

• Jul 2010 - Dec 2010

• Analyzed with Nemo Outdoor and Actix for Broadband punchlist of 21MBps HSPA. • Post processing for Nokia S12/S13/ S14/RAS06/ RU10/RU20 • Prepares XML files using NetAct Plan Editor (Ver 4.6-4-1) for adding missing neighbors (ADJG, ADJW, ADJS, and ADJI) based on distance and actual handover attempts to improve statistics. • Knowledge of setting up the specific 3G RF parameters for the site to be integrated. • Responsible for Inter-departmental Co-ordination with… Show more • Analyzed with Nemo Outdoor and Actix for Broadband punchlist of 21MBps HSPA. • Post processing for Nokia S12/S13/ S14/RAS06/ RU10/RU20 • Prepares XML files using NetAct Plan Editor (Ver 4.6-4-1) for adding missing neighbors (ADJG, ADJW, ADJS, and ADJI) based on distance and actual handover attempts to improve statistics. • Knowledge of setting up the specific 3G RF parameters for the site to be integrated. • Responsible for Inter-departmental Co-ordination with Implementation/Project Control/NOC/NSS/Operations to complete the Pre-Launch Process. • Responsible for the new site, co-location site, re-homing, expansion, low power, cross-feeder, cell parameters and troubleshooting. • Management of PAT’s, FAC’s and ATP’s for the approval of new sites to be On Air. • Generated SAR and TSSR reports for the objective to expand the capacity and coverage of existing Network. • Responsible for both the site’s RF acceptance and QoS. • Coordination with the OMC and BSS Team about site status and WAP implementation. • Worked on MAPInfo and Google Earth for day-to-day physical & geographical updating. • Optimization of Site such as Height of Antenna, Tilt & Orientation of Network. • Done hot spot collection, nominal selection. • Decided the far end location to the GSM antenna depending on the clutter surrounding.

Jr. 2G 3G RNO, KPI and Post-Processing Engineer

• Jan 2010 - Jul 2010

• Prepared the KPI report using TEMS and MAPInfo and forwarding it to the optimization engineer with recommendations and actions. • Adjusting 900 and 1800 traffic sharing for DCR and MPD (Minutes per Drop) Improvement. • Planning and re planning cell size antennas (Azimuth or tilt) and/or location to meet traffic capacity & coverage needs. • Responsible for traffic dimensioning with optimal use of Half Rate & execution of antenna redesign activities.. • Identified causes of poor… Show more • Prepared the KPI report using TEMS and MAPInfo and forwarding it to the optimization engineer with recommendations and actions. • Adjusting 900 and 1800 traffic sharing for DCR and MPD (Minutes per Drop) Improvement. • Planning and re planning cell size antennas (Azimuth or tilt) and/or location to meet traffic capacity & coverage needs. • Responsible for traffic dimensioning with optimal use of Half Rate & execution of antenna redesign activities.. • Identified causes of poor coverage, and made recommendations about the orientation changes, electrical tilts changes or antenna heights etc. • Checking the missing neighbors and suggesting to add the DN with the cells. • Coordinated with BSS Teams to resolve Issues and Observing the particular cell parameters set. • Checking the handover performance between cells (Incoming / Outgoing HO).

2G 3G Post-Processing Engineer

• Apr 2009 - Nov 2009

• Prepared the reports using TEMS and MAPInfo and forwarding it to the optimization engineer with recommendations and actions. • Analyzing drive test logs for macro and micro sites to meet coverage and traffic requirements upto KPI’s level for AMR 12.2(Voice calls) speech quality. • Analyzed sites affecting network especially call drop or intra-handovers & inter- handovers, signal strength and power level at the site. • Prepared the reports using TEMS and MAPInfo and forwarding it to the optimization engineer with recommendations and actions. • Analyzing drive test logs for macro and micro sites to meet coverage and traffic requirements upto KPI’s level for AMR 12.2(Voice calls) speech quality. • Analyzed sites affecting network especially call drop or intra-handovers & inter- handovers, signal strength and power level at the site.

Teaching Assistant / Student Ambassador under Global Campus Management

• 2007 - 2008

Responsibilities: Tutor students. Assist Professor in preparing lecture notes and correcting exam papers. Administration responsibilities. Responsibilities: Tutor students. Assist Professor in preparing lecture notes and correcting exam papers. Administration responsibilities.