Information System Manager

• Oct 2018 - Present

Adjunct Professor

• Aug 2016 - Present

The School of Business Administration Department The School of Business Administration Department

Instructor - Computer Information Systems

• Aug 2011 - Present

Computer Systems Networking and Telecommunications. A program that focuses on the design, implementation, and management of linked systems of computers, peripherals, and associated software to maximize efficiency and productivity, and that prepares individuals to function as network specialists and managers at various levels. Includes instruction in operating systems and applications; systems design and analysis; networking theory and solutions; types of networks; network management and control; network and flow optimization; security; configuring; and troubleshooting. Show less

Chairperson - Advisory Board Member (CISCO)

• Jun 2005 - Jun 2012

Chairperson -

Group IT Manager

• Feb 2010 - Oct 2018

* Review and approve proposals for the utilization of IT resources and techniques to systems or infrastructure, processes, and procedures. Works with external vendors as needed. * Develop project plans including resource and capital requirements; provides input into budgeting process regarding area expenses such as travel, training, etc and manages these expenditures by site. * Ensure staff is adhering to organizational methodologies, company policies and procedures. * Manage and provide guidance to the IT team on issues related to the design, development, and deployment of mission-critical information, infrastructure and/or software systems. * Negotiate, administer and maintain vendor and third party consultant relationships for infrastructure equipment and application support Show less

Advisory Board Member

• Dec 2009 - Jan 2012

Lincoln Information Management and Security Advisory Board Member Lincoln Information Management and Security Advisory Board Member

IT Independent Contractor

• Oct 2009 - Jan 2011

Services Offered: * SAP Basis support for end-users on SAP R/3 MM & SD * Computer Networking and Network/Systems Administration for Windows 2003/2008 Active Directory environments. * PC Repair/Upgrade and Support for businesses and individuals * Remote Helpdesk support for a businesses and Individuals * Microsoft SQL 2005 Support Services Offered: * SAP Basis support for end-users on SAP R/3 MM & SD * Computer Networking and Network/Systems Administration for Windows 2003/2008 Active Directory environments. * PC Repair/Upgrade and Support for businesses and individuals * Remote Helpdesk support for a businesses and Individuals * Microsoft SQL 2005 Support

Network/Systems Administrator

• Nov 2009 - Feb 2010

* Implements core business processes and assists in process improvement initiatives in order to enhance customer service. Recommends changes to policies and establishes procedures that affect immediate policies and procedures. * Evaluates networking technologies, software, systems, and services to develop technical solutions, keeps abreast of vendor products and services commercially available in the marketplace. * Develops and generates conceptual, logical, and physical network architectures, resulting documents and drawings, testing analysis, test plans, and risk assessments to ensure sound architecture meeting client needs. * Atlantic Container Service, Inc. and affiliate LanPort, Inc. offer a full range of inter-modal support services for steamship lines, container and chassis leasing companies, and refrigeration manufacturers. With corporate offices and depot in Savannah, Georgia and additional South Atlantic locations in Atlanta, Charleston, Huntsville, and Memphis, Atlantic Container Service and LanPort cover the Southeast. Show less

Business Systems Analyst (SAP R/3 MM)

• Jan 2007 - Oct 2009

* Meet with Manufacturing and Warehouse decision makers, systems owners and end users to define business, financial, and operations requirements and systems goals, and identify and resolve system issues.* Lead design sessions in prototyping new materials and warehousing systems for the purpose of enhancing business processes, operations, and information process flow.* Identifies, evaluates, and prioritizes end-user incidents and complaints to ensure that inquiries are successfully resolved. Recommends changes to policies and procedure to streamline warehouse operations. Show less

Network/Systems Administrator

• Jun 2002 - Aug 2007

* Provides tier 3 troubleshooting support with the most complex data or voice network and hardware problems; researches and analyzes significant, complex network problems that require evaluation of intangibles, such as downstream effects on client satisfaction; assesses and evaluates current and future systems.* Demonstrates experience in leading a team that analyzes, designs, troubleshoots, and implements network architectures and solutions in order to best meet client requirements; leverages resources from different teams to ensure that customer needs are met.* Determines methods and procedures to be implemented and used on the most complex new technologies to enhance performance. Determines approach for customer, based on assessment of customer needs.* Researches technological advancements to ensure that voice and data networking solutions are continuously improved, supported, and aligned with industry and company standards. Evaluates complex data or voice networking technologies to understand their potential and recommends future direction. Show less

IT Manager

• Jan 2006 - Sep 2008

* Evaluates cost analysis and vendor comparisons for large scale projects to ensure cost-effective and efficient operations, and measures feasibility of various approaches. Ensures adherence to model created and overall budgetary guidelines. * Recommends complex investment decisions to management and customers based on results of independent assessment of current and future data or voice network performance, stability, and network management issues. * Evaluates networking technologies, software, systems, and services to develop technical solutions, keeps abreast of vendor products and services commercially available in the marketplace. Show less

Tech Support

• 2000 - 2002

* Design, configure and install complex network systems. * Experience with direct customer interaction with the client as a technology partner. * Evaluates networking technologies, software, systems, and services to develop technical solutions, keeps abreast of vendor products and services commercially available in the marketplace. * Develops and generates conceptual, logical, and physical network architectures, resulting documents and drawings, testing analysis, test plans, and risk assessments to ensure sound architecture meeting client needs. Show less