Anqi Zhu
International Customer Service Lead at DiDi- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Gold Feature
Click to upgrade to our gold package
for the full feature experience.
Location
Chaoyang District, Beijing, China, CN
Topline Score
Topline score feature will be out soon.
Bio
Generated by
Topline AI
You need to have a working account to view this content.
Join now
You need to have a working account to view this content.
Join now
Experience
-
DiDi
-
China
-
Technology, Information and Internet
-
700 & Above Employee
-
International Customer Service Lead
-
Jun 2020 - Present
BPO vendor management - APAC, MEA regionInternational call center set up and performance monitoringWorkforce managementCost and budget planLeader of regional data anlysis team
-
-
Resouce planning expert
-
May 2019 - Jun 2020
Resource strategy planCross-function communicationCost evaluation and budgeting management
-
-
-
Allianz Partners
-
France
-
Insurance
-
700 & Above Employee
-
Workforce Management Specialist
-
Aug 2016 - Apr 2019
Business volume forecasting Resouce sizing and allocation plan Cost evaluation and monitoring Business volume forecasting Resouce sizing and allocation plan Cost evaluation and monitoring
-
-
Education
-
Worcester Polytechnic Institute
Master of Science - MS, Operations Research -
University of International Business and Economics
Bachelor's degree, Logistics, Materials, and Supply Chain Management
Community
You need to have a working account to view this content.
Click here to join now