Anoop Vijayaraj

General Manager at Kairali Ayurvedic Group
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Contact Information
us****@****om
(386) 825-5501
Location
IN
Languages
  • English -
  • Hindi -
  • Malayalam -
Skills

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Credentials

  • AHLA
    -

Experience

  • Kairali Ayurvedic Group
    • India
    • Hospitality
    • 100 - 200 Employee
    • General Manager
      • Apr 2022 - Present

      I am responsible to manage property operations on a day to day basis of a single property to assure optimum performance and continual improvement in the five Key Result Areas (guest service, employees, sales/marketing, property appearance, and profit/financial control). Coordinates direct and manages the staff and everyday hospital/hotel operations to achieve profitability, guest satisfaction, and efficiency while maintaining standards set by the company assuring 100% guest satisfaction. I am responsible to manage property operations on a day to day basis of a single property to assure optimum performance and continual improvement in the five Key Result Areas (guest service, employees, sales/marketing, property appearance, and profit/financial control). Coordinates direct and manages the staff and everyday hospital/hotel operations to achieve profitability, guest satisfaction, and efficiency while maintaining standards set by the company assuring 100% guest satisfaction.

  • Kimmane Golf Resort
    • Shivamogga, Karnataka, India
    • General Manager
      • Apr 2021 - Apr 2022

      I am responsible to manage property operations on a day to day basis of a single property to assure optimum performance and continual improvement in the five Key Result Areas (guest service, employees, sales/marketing, property appearance, and profit/financial control). Coordinates direct and manages the staff and everyday hotel operations to achieve profitability, guest satisfaction, and efficiency while maintaining standards set by the company assuring 100% guest satisfaction. Is been ranked the top 1% of the hotels worldwide. Achieved Best Luxary Golf Resort In Southern India 2021 Achieved Asia's Best Golf Resort for the year 2021 Show less

  • Xandari Resorts (A unit of The Muthoot Group)
    • India
    • Hospitality
    • 1 - 100 Employee
    • Resort Manager
      • Apr 2019 - Apr 2021

      I am responsible to manage property operations on a day to day basis of a single property to assure optimum performance and continual improvement in the five Key Result Areas (guest service, employees, sales/marketing, property appearance, and profit/financial control). Coordinates direct and manages the staff and everyday hotel operations to achieve profitability, guest satisfaction, and efficiency while maintaining standards set by the company assuring 100% guest satisfaction. Is been ranked the top 1% of the hotels worldwide Show less

  • NIRAAMAYA RETREATS KOVALAM PRIVATE LIMITED
    • 1 - 100 Employee
    • Operatiosn Manager
      • Feb 2017 - Mar 2019

      Responsible to manage property operations on a day to day basis of a single property to assure optimum performance and continual improvement in the five Key Result Areas (guest service, employees, sales/marketing, property appearance, and profit/financial control. Coordinates, directs and manages the staff and everyday hotel operations to achieve profitability, guest satisfaction and efficiency while maintaining standards set by the company assuring 100% guest satisfaction. Responsible to manage property operations on a day to day basis of a single property to assure optimum performance and continual improvement in the five Key Result Areas (guest service, employees, sales/marketing, property appearance, and profit/financial control. Coordinates, directs and manages the staff and everyday hotel operations to achieve profitability, guest satisfaction and efficiency while maintaining standards set by the company assuring 100% guest satisfaction.

  • Tree Leaf Hospitality
    • Udaipur & Alappuzha
    • General Manager
      • Aug 2015 - Jan 2017

      Iam responsible to manage property operations on a day to day basis of a single property to assure optimum performance and continual improvement in the five Key Result Areas (guest service, employees, sales/marketing, property appearance, and profit/financial control. Coordinates, directs and manages the staff and everyday hotel operations to achieve profitability, guest satisfaction and efficiency while maintaining standards set by the company assuring 100% guest satisfaction. Iam responsible to manage property operations on a day to day basis of a single property to assure optimum performance and continual improvement in the five Key Result Areas (guest service, employees, sales/marketing, property appearance, and profit/financial control. Coordinates, directs and manages the staff and everyday hotel operations to achieve profitability, guest satisfaction and efficiency while maintaining standards set by the company assuring 100% guest satisfaction.

  • Xclusive Maples Hotel & Appartment
    • Dubai
    • Resident Manager
      • Feb 2013 - Jun 2015

      Resident Manager Resident Manager

  • Olfactory & Essences Global Fzc
    • Sharjah free zone
    • Business Development Manager
      • Jul 2011 - Feb 2013

      Identifying new leads and making a market study for the same Promoting existing and new products to the clients Performing follow up duties Managing clients Attending meetings, training sessions and seminars Providing feedback to the company Researching market trends Meeting targets Time management Presentation and communication Being enthusiastic, ambitious and confident Being thorough and motivated Information technology Organisation Being professional, flexible and amicable Show less

  • Al Hamra Fort Hotel & Beach Resort
    • Ras Al Khaimah
    • Night Manager
      • Nov 2007 - Dec 2010

      Maintain an up to date knowledge of the hotel information, including operating hours, promotions, events and attractions Actively collect guest feedback and preferences, regarding hotel services and ensures action is initiated on the same to maximize guest satisfaction Monitor guest service personnel to ensure maximum guest satisfaction through personal recognition and prompt cordial attention from the time of arrival till departure Assists in maintaining smooth relationships between management and guests by resolving problems arising from guest complaints and attending to their requests or queries with dispatch. Organise and impliment all special needs, personal preference and aminity distribution in accordance to the hotel standerds Block rooms ensuring allocation, according to guest expectations, utilizing guest history and communicates with all related departments to create awareness of any special requirements Ensures all new procedures and policies are communicated and implemented effectively within the department Supervises Reception personnel to ensure optimum occupancy and average room rate and make sure that up selling is taking place for purpose of maximizing revenue Establishes and maintains effective employee relations Record the details of events in Duty Manager Log Book and to take necessary actions Participate morning briefing, or organize afternoon hand-over briefing daily and disseminate information to Reception team as soon as possible. Chair monthly Reception meeting to review performance & discuss existing problems for improvement. Constantly following up the high balance guests and taking care of the Pay Masters Show less

  • The Raviz Kovalam
    • India
    • Hospitality
    • 100 - 200 Employee
    • Front Office Supervisor
      • 2005 - 2007

      Maintain an up to date knowledge of the hotel information, including operating hours, promotions, events and attractions Actively collect guest feedback and preferences, regarding hotel services and ensures action is initiated on the same to maximize guest satisfaction Monitor guest service personnel to ensure maximum guest satisfaction through personal recognition and prompt cordial attention from the time of arrival till departure Assists in maintaining smooth relationships between management and guests by resolving problems arising from guest complaints and attending to their requests or queries with dispatch. Organise and impliment all special needs, personal preference and aminity distribution in accordance to the hotel standerds Block rooms ensuring allocation, according to guest expectations, utilizing guest history and communicates with all related departments to create awareness of any special requirements Ensures all new procedures and policies are communicated and implemented effectively within the department Supervises Reception personnel to ensure optimum occupancy and average room rate and make sure that up selling is taking place for purpose of maximizing revenue Establishes and maintains effective employee relations Record the details of events in Duty Manager Log Book and to take necessary actions Participate morning briefing, or organize afternoon hand-over briefing daily and disseminate information to Reception team as soon as possible. Chair monthly Reception meeting to review performance & discuss existing problems for improvement. Constantly following up the high balance guests and taking care of the Pay Masters Show less

Education

  • Oriental School Of Hotel Management
    Hotel Management, Rooms Divison
    2003 - 2005
  • Oriental School Of Hotel Management
    Diploma In American Hospitality & Lodging Management, Rooms Divison
    2002 - 2005

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