Annukka Lohtander

Membership Coordinator at Marketing Finland
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Contact Information
us****@****om
(386) 825-5501
Location
Finland, FI
Languages
  • Finnish Native or bilingual proficiency
  • English Full professional proficiency
  • Spanish Professional working proficiency

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5.0

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Anna Flemons

I have worked with Annukka at busy Heathrow restaurant and she was my teacher. I was in a process of training to become an Assistant Manager and I honestly can say Annukka was amazing. She taught me so munch in very friendly but still professional way. I would not be the manager if not for her. . She is very organized and had great brain for Maths :)She will be a great asset to any company

Mini Vivek

Organised & great attention to detail along with her admirable ethics for working. She was a very strong support for me as her manager and played an integral part in the management team running a successful business within Heathrow Airport. Wishing you all the best in your future endeavours.

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Credentials

  • SQL (Intermediate)
    HackerRank
    Aug, 2022
    - Nov, 2024
  • HABC Level 2 Award in Food Safety in Catering (QCF)
    Highfield Awarding Body for Compliance
    Jul, 2015
    - Nov, 2024
  • Advanced Google Analytics
    Google
    Sep, 2021
    - Nov, 2024
  • Social Media Marketing Certification Course
    HubSpot Academy
    Oct, 2021
    - Nov, 2024

Experience

    • Finland
    • Advertising Services
    • 1 - 100 Employee
    • Membership Coordinator
      • Mar 2023 - Present

  • Södpen Oy
    • Finland
    • Customer Service Representative
      • Apr 2018 - Oct 2021

      Restaurant/retail 2018 - 2019 Working full-time during the summers and traveling in the winters 2020 - 2021 Working part-time while studying Restaurant/retail 2018 - 2019 Working full-time during the summers and traveling in the winters 2020 - 2021 Working part-time while studying

    • United Kingdom
    • Restaurants
    • 300 - 400 Employee
    • Assistant Manager
      • Feb 2016 - Oct 2017

      When working in Casual Dining Group my daily duties were looking after the restaurant operations, customer satisfaction, and the safety of the employees and customers. I was directly responsible for the profit and loss of the restaurant. My responsibilities were to forecast the restaurant sales and make the staff roster for the FOH team members. I monitored the labor efficiency closely and acted independently when needed to meet the objectives in terms of sales and profitability of the business. I was also responsible for other administrative duties such as inventory, weekly business reporting, and recruitment. I was successful in my position and received excellent feedback from my superiors. Show less

    • United Kingdom
    • Hospitality
    • 400 - 500 Employee
    • Assistant Manager
      • Aug 2014 - Jan 2016

      In Carluccio’s I started as a waitress but quickly progressed to a supervisor. After a few months of working as a supervisor I started a training to become a restaurant assistant manager. My duties as an assistant manager in Carluccio’s were very similar as in Casual Dining Group. In Carluccio’s I started as a waitress but quickly progressed to a supervisor. After a few months of working as a supervisor I started a training to become a restaurant assistant manager. My duties as an assistant manager in Carluccio’s were very similar as in Casual Dining Group.

    • Hospitality
    • 700 & Above Employee
    • Trainee in Human Resources
      • Aug 2012 - Oct 2012

Education

  • JAMK University of Applied Sciences
    Master's Degree in Hospitality Management, Service Business
    2020 - 2022
  • Haaga-Helia University of Applied Sciences
    Training Module in Data Analytics and Artificial Intelligence, 25 cr
    2020 - 2021
  • Haaga-Helia University of Applied Sciences
    Bachelor's Degree in Hospitality Management
    2010 - 2014
  • CETT_UB Tourism & Hospitality, Education/Research
    Hospitality
    2012 - 2012
  • Jyväskylä Vocational Institute - Unit of Business and Services
    Vocational Qualification in Hotel and Restaurant Services
    2007 - 2010
  • Seppä Upper Secondary School
    Matriculation Examination
    2007 - 2010

Community

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