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5.0

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Charlotte Burrows

Ann is a motivating and inspiring individual, with strong social values and a determination to always make the best of any challenging situations. Ann is an experienced project manager who drives projects forward with positivity, passion and care. I would thoroughly recommend working with Ann (having spent 2 years together implementing enterprising projects and developing new partnerships).

Dan Lyus

Ann is a creative, enthusiastic, authentic person who is successful because of the fact she is genuine. Ann has a strong commercial focus, great instincts and she is always interested and positive. The results are that Ann is fun to work with, she is great at partnership development, lead generation and all kinds of externally focused activity. Her knowledge of the wishes, hopes and needs of vulnerable and elderly people is second to none.

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Experience

    • United Kingdom
    • Design Services
    • 1 - 100 Employee
    • Director
      • Jun 2015 - Present

    • Director
      • Jun 2015 - Present

      Freelance Interior design and project management specialist for the housing and care sector.Adding value and making a "big difference" is the bottom line.

    • Trustee
      • Jul 2014 - Jan 2022
    • United Kingdom
    • Staffing and Recruiting
    • 100 - 200 Employee
    • freelance housing and care projects
      • Dec 2017 - Dec 2018

      Area Manager Registered Care Homes x3 - Service Improvement Plans management and peripatetic manager - Rethink Mental Illness Area Manager Registered Care Homes x3 - Service Improvement Plans management and peripatetic manager - Rethink Mental Illness

    • freelance housing and care projects
      • Jul 2015 - Dec 2016

      Project Manager Registered Care Homes Improvements - Guinness Care and Support Project Manager Registered Care Homes Improvements - Guinness Care and Support

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Area / Projects Manager Extra Care
      • Jun 2014 - Mar 2015

      Area manager "extra care" and supported living - responsible for day to day service delivery and team management . Project manager service improvement/ development projects.

    • Partnership Development Manager
      • Oct 2012 - May 2014

      Researching, identifying and instigating operational and strategic partnership opportunities for new services ,service development, innovation and growth. Developed a new social enterprise initiative selling services to other housing associations. Selling to CEOs. New business to the value of £1.5 million developed in year 1.Supporting other parts of the group with specific strategic and operational projects for service optimisation. Projects include research, team building, service delivery, marketing, brokering relationships and consultancy. Contributing to bids, and contract implementation.Initiating partnerships to support our social mission and address wider social issues and progressing applications for external funding. Working particularly with the third sector, voluntary groups and charities.Horizon scanning, networking and maintaining an outward focus to bring opportunity to the group.Promoting partnership working across the group, supporting staff in partnership development and management and briefing the group on opportunities and implications of partnership working.

    • United Kingdom
    • Non-profit Organizations
    • 1 - 100 Employee
    • Extra Care Housing Manager
      • Sep 2010 - Oct 2012

      Project managed the opening of 2 new extra care schemes each with a different model of care and support providing 84 homes for older people and disabled people. Created a flagship scheme and an amazing place for older people to thrive and enjoy living The significant outcomes achieved are captured and published in "Blazing a Trail" Case study 82 ww.housinglin.org uk Implemented a new way of working focussing on social inclusion, activity and overall wellbeing to achieve these results. The scheme is regarded as an example of best practice in extra care. This success has been instrumental in raising the profile and credibility of Synergy/ Aster as a provider of extra care enabling success in subsequent bids for new contracts in Dorset. Shortlisted for Chief Executive award for this achievement in 2012

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Director of Community Relations
      • Apr 2007 - Jul 2008

      Business development and customer relations. Responsible for the sales and marketing function. Consultancy sales, partnership working with external agencies to build a referral network and customer relationship management. Sunrise operated a whole home approach so my role encompassed a working knowledge of all aspects of the care home and CQC regulations. Business development and customer relations. Responsible for the sales and marketing function. Consultancy sales, partnership working with external agencies to build a referral network and customer relationship management. Sunrise operated a whole home approach so my role encompassed a working knowledge of all aspects of the care home and CQC regulations.

    • United Kingdom
    • Non-profit Organization Management
    • 100 - 200 Employee
    • Estate Manager
      • Jul 2001 - Apr 2007

Education

  • Bedford College Of Higher Education
    Bachelor of Arts (BA), English Literature and History
    1983 - 1986
  • ITEC
    Diploma, Anatomy Physiology and Massage
    2003 -
  • Accountancy Training School, Reading
    graduate conversion course, work based - trainee chartered accountant
    1986 -
  • Henley Grammar ScHool
  • dementia design school

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