Annie Benefield, LCSW
Director of Clinical Outreach at Tula Health- Claim this Profile
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Bio
Credentials
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Diabetes Community Care Coordinator
ADCESAug, 2023- Sep, 2024 -
Certificate in Behavioral Health Primary Care
UMass Chan Medical SchoolMay, 2019- Sep, 2024 -
Licensed Clinical Social Worker
Oklshoma State Board of Licensed Social WorkersNov, 2017- Sep, 2024 -
Licensed Master Social Worker
Oklahoma State Board of Licensed Social WorkersMay, 2015- Sep, 2024 -
Volunteer Permit
Ministry of Education, BelizeMar, 2013- Sep, 2024 -
North Carolina Certified Rape Crisis Center Hospital Responder
-Oct, 2012- Sep, 2024 -
Certified Tutor
College Reading and Learning AssociationDec, 2010- Sep, 2024
Experience
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Tula Health
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United States
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Wellness and Fitness Services
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1 - 100 Employee
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Director of Clinical Outreach
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Jul 2023 - Present
-Liaison between Tula Health and client providers -Behavioral health and health equity subject matter expert -Collaborate with providers to execute program rollout, ensure maximum efficiency and customer satisfaction -Ensure seamless integration and alignment with each provider’s key care management solutions and payer incentives -Develop and maintain ongoing individualized program improvement plans -Liaison between Tula Health and client providers -Behavioral health and health equity subject matter expert -Collaborate with providers to execute program rollout, ensure maximum efficiency and customer satisfaction -Ensure seamless integration and alignment with each provider’s key care management solutions and payer incentives -Develop and maintain ongoing individualized program improvement plans
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INTEGRIS Health
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United States
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Hospitals and Health Care
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700 & Above Employee
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Manager of Health Equity and Behavioral Health
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Apr 2022 - Jul 2023
-Developed and managed programs and strategies that improve health equity, reduce health disparities, and increase behavioral health access for patients through major clinical transformation. -Serve as a leading behavioral health and health equity subject matter expert in Population Health and on various system workgroups. -Create and provide education on topics related to health equity including gender and social drivers of health across the system. -Lead workflow transformation… Show more -Developed and managed programs and strategies that improve health equity, reduce health disparities, and increase behavioral health access for patients through major clinical transformation. -Serve as a leading behavioral health and health equity subject matter expert in Population Health and on various system workgroups. -Create and provide education on topics related to health equity including gender and social drivers of health across the system. -Lead workflow transformation resulting in SDoH screening of over 37,000 patients system-wide. -Manage team of Behavioral Health Consultants, achieved adherence to integrated care model. -Achieved more equitable patient access to behavioral health care by removing financial barriers for patients and recruitment barriers for qualified applicants. Implemented interdisciplinary care pathways, further reducing access to behavioral health care. -Created and co-lead system-wide collaborative platform for Licensed Mental Health Professionals, reducing siloed patient care.
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Care Transformation Coordinator
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Jan 2022 - Apr 2022
-Responsible for developing, implementing, monitoring, and managing projects related to innovative models of care delivery for Population Health Services Organization in collaboration with leader team and expert consultants. -Identified, validated, and disseminated information as behavioral health and health equity subject matter expert. -Began social drivers of health screening workflow transformation in seeking to achieve equitable health outcomes for diverse patient… Show more -Responsible for developing, implementing, monitoring, and managing projects related to innovative models of care delivery for Population Health Services Organization in collaboration with leader team and expert consultants. -Identified, validated, and disseminated information as behavioral health and health equity subject matter expert. -Began social drivers of health screening workflow transformation in seeking to achieve equitable health outcomes for diverse patient populations. -Provided regular program updates and outcomes to INTEGRIS Health executive leadership. -Informed build of reporting tools with diversity, equity, inclusion metrics to ensure ability to monitor disparities in care. -Assisted Vice President in maintaining timelines and strategic planning for all projects through major operational transformation. -Served as health equity and behavioral health SME on Behavioral Health Leader Workgroup.
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Behavioral Health Consultant
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Feb 2019 - Jan 2022
-Identified, triaged, and counseled patients using brief, evidence-based psychotherapy interventions and collaborative goal setting with a foundational focus on social justice. -Created, administered, and provided education on topics related to health equity including gender diversity and behavioral health to behavioral health providers and leaders across the INTEGRIS Health system. -Achieved more equitable behavioral health care by removing barriers for patients seeking… Show more -Identified, triaged, and counseled patients using brief, evidence-based psychotherapy interventions and collaborative goal setting with a foundational focus on social justice. -Created, administered, and provided education on topics related to health equity including gender diversity and behavioral health to behavioral health providers and leaders across the INTEGRIS Health system. -Achieved more equitable behavioral health care by removing barriers for patients seeking care. -Partnered with interdisciplinary care team to improve patient health outcomes and reduce disparities in an integrated model. -Created Key Process Standard Work for Behavioral Health Consultant team according to best practice. -Trained new Behavioral Health Consultants according to KPSW. -Served on Behavioral Health Leader Workgroup.
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Mosaic Mental Health
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United States
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Mental Health Care
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1 - 100 Employee
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Clinical Operations Manager
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Jan 2016 - Feb 2019
-Monitored agency documentation compliance and Medicaid billing in accordance with best practice and accreditation standards. -Assisted in hiring, evaluating performance and competency, and conducting disciplinary sessions. -Established onboarding process and training requirements. Trained new therapists with emphasis on best practice and equitable care. -Collaborated with leaders to enhance quality of patient care. -Managed agency referrals and behavioral health crisis line.
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Psychotherapist
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Jun 2015 - Feb 2019
-Practiced psychotherapy using evidence-based interventions and collaborative goal setting with children, families, and adults with a foundational focus on social justice. -Treated diverse patient populations including foster and adoptive families, those without insurance or on Medicaid, young children and the elderly, transgender people, and those with criminal justice involvement. -Collaborated with patients, families, and community resources to improve patient health… Show more -Practiced psychotherapy using evidence-based interventions and collaborative goal setting with children, families, and adults with a foundational focus on social justice. -Treated diverse patient populations including foster and adoptive families, those without insurance or on Medicaid, young children and the elderly, transgender people, and those with criminal justice involvement. -Collaborated with patients, families, and community resources to improve patient health outcomes -Supervised Master of Social Work Student.
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Sunbeam Family Services
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United States
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Individual and Family Services
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1 - 100 Employee
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Administrative Assistant
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Nov 2013 - Aug 2015
-Interim Grandparents Raising Grandchildren Program Manager. -Provided administrative support to counseling, foster care, early childhood education, and senior services programs. -Deescalated callers having behavioral health crises. -Created a social service referral system for callers in need to improve access to care.
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MSW Practicum Student
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Sep 2013 - Jun 2015
-Practiced evidence-based psychotherapy and led social skills groups for low income children with a foundational focus on social justice. -Advocated for Head Start and Early Head Start students as a member of an interdisciplinary team. -Provided behavioral observations and coaching to teachers. -Assisted Director of Foster Care in daily operations of credentialing and maintaining foster homes.
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Teaching Methodologies Consultant
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May 2012 - May 2013
-Provided education and led transformation in alignment with best practice standards resulting in agency-wide improvement in appropriate care for patients with autism and other disabilities.
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Direct Care Staff
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May 2011 - May 2013
-Provided individualized care to patients with autism and other disabilities.
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University of North Carolina Wilmington
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United States
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Higher Education
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700 & Above Employee
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Outreach Coordinator, Collaboration for Assault Response and Education (CARE)
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Aug 2011 - May 2013
-Developed and led education for dozens of groups across the university about healthy relationships in alignment with best practice research about sexual assault, domestic violence, stalking, and harassment. -Presented above education at state, regional, and national conferences. -Assisted in recruiting and training new Peer Educators on issues regarding interpersonal violence and diversity. -Served on UNCW Sexual Misconduct Campus Climate Education Committee.
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Peer Educator, Collaboration for Assault Response and Education (CARE)
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Aug 2010 - Aug 2011
-Presented education for university students about healthy relationships in alignment with best practice research about sexual assault, domestic violence, stalking, and harassment.
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Education
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2013 - 2015
University of Oklahoma
Master's Degree, Social Work -
2009 - 2013
University of North Carolina at Wilmington
Bachelor of Arts (BA), Special Education
Community
