Experience

Nashville Opera

• United States
• Performing Arts
• 1 - 100 Employee

• Facility and Events Manager

  • Aug 2015 - Present

  - Promote, recruit, book events at the Noah Liff Opera Center - Manage all event contracts as well as arrange, plan, and oversee all events - Maintaining close working-relationships with all clients and outside vendors (event planners, caterers, valet services, photographers, rental and decor companies, etc.)- Represent Noah Liff Opera Center at professional event planning networking meetings and tradeshows- Supervise and train event support staff- Schedule and oversee… - Promote, recruit, book events at the Noah Liff Opera Center - Manage all event contracts as well as arrange, plan, and oversee all events - Maintaining close working-relationships with all clients and outside vendors (event planners, caterers, valet services, photographers, rental and decor companies, etc.)- Represent Noah Liff Opera Center at professional event planning networking meetings and tradeshows- Supervise and train event support staff- Schedule and oversee preventative maintenance and/or needed repairs of the facility, including HVAC system, janitorial services, security system, and all other fixtures and equipment- Maintain budget for Noah Liff Opera Center and prepare monthly reports for board of directors- Assist development and marketing staff at promotional events for the Nashville Opera Show more Show less



Tennessee Performing Arts Center

• United States
• Performing Arts
• 1 - 100 Employee

• Patron Services Agent

  • Mar 2015 - Aug 2015

  1. Answers incoming calls from the Subscriber Services, TPAC Ticket Sales andWMA phone lines.2. Provides event information for all seasons and individual shows at TPAC.3. Processes, handles and distributes ticket purchases and exchanges forseason subscriptions and single tickets for all events held at TPAC’s venues.4. Handles outbound calls to patrons as needed; makes calls based on arequest for information from patrons, and return calls for messages left… 1. Answers incoming calls from the Subscriber Services, TPAC Ticket Sales andWMA phone lines.2. Provides event information for all seasons and individual shows at TPAC.3. Processes, handles and distributes ticket purchases and exchanges forseason subscriptions and single tickets for all events held at TPAC’s venues.4. Handles outbound calls to patrons as needed; makes calls based on arequest for information from patrons, and return calls for messages left onSubscriber Services and Single Ticket voice mails.5. At direction of Manager of Ticket Services, implements outbound sales callsto subscribers for special events, response calls to potential single ticketbuyers with event information, and outbound calls for other special projects.6. Assists in seasonal telereminding campaigns and mass ticket mailings.7. Assists in providing support at information tables during season roll out.8. Updates constituent records according to patron needs and in compliancewith TPAC Data Entry Standards.9. Assists with Constituent record merging process.10. Assist in various box office duties as needed. Cross training for Box Office relieffor window sales, performance will call and sales, and other duties as assigned.11. Assists with special communications with TPAC patrons including the HearingImpaired line.12. Assists with communication and ticketing needs for TPAC’s donor groups suchas Applause Society and Performer’s Circle. Show more Show less

• Facility and Event Management Crew

  • 2014 - 20151 year

  Open the facility and receive vendor deliveries, and close the facility following events Read and interpret room layout diagrams and accurately set up furniture, equipment and décor items as needed Communicate with vendors of all types in order to execute events flawlessly Conduct tours of the Noah Liff Opera center for potential clients Coordinate with outside event planners and staff before during and following events, ensuring that all facility policies are… Open the facility and receive vendor deliveries, and close the facility following events Read and interpret room layout diagrams and accurately set up furniture, equipment and décor items as needed Communicate with vendors of all types in order to execute events flawlessly Conduct tours of the Noah Liff Opera center for potential clients Coordinate with outside event planners and staff before during and following events, ensuring that all facility policies are followed Program the security, HVAC, lighting systems and audio visual equipment as needed Monitor the facility’s equipment during events to ensure they are in proper working order Serve as an ambassador for the Noah Liff Opera Center brand at all times Show more Show less



SD Donelson

• Restaurant Supervisor

  • 2012 - 20153 years