Operational Specialist

• Apr 2023 - Present

Product Management

• Nov 2022 - May 2023

Traveloka is a top technology company and online booking platform that provides convenient and easy-to-use services for booking flights, hotels, and travel packages. Jobdesk: 1. Led the successful launch of a new product, increaseing revenue within the first quarter and highly surpassing the initial sales target. 2. Developed and executed a comprehensive market research strategy, increase in customer satisfaction and decrease in customer churn rate. 3. Implemented a data-driven pricing strategy that led to a 10% increase in average order value and boost in profit margins. 4. Collaborated with cross-functional teams to streamline the product development process, reducing time-to-market by 20%. Show less

Consulting Intern

• Jul 2022 - Oct 2022

Accenture is a global management consulting firm that provides services across various industries and sectors, specializing in digital transformation, technology, strategy, and business operations. Jobdesk: 1. Conducted market research and analyzed data to identify growth opportunities for clients resulting in a 25% increase in sales within 6 months. 2. Collaborated with a team of consultants to develop and implement an agile project management framework for a client, resulting in a 30% decrease in project timeline. 3. Assisted in the design and delivery of training programs on change management for clients, achieving an average rating of 4.5 out of 5 from participants. 4. Developed and maintained client relationships, resulting in a 15% retention rate and securing contracts totaling $100,000 in revenue. 5. Analyzed financial data and prepared reports for clients, resulting in a 10% reduction in operating expenses within 3 months. Show less

Strategy & Operation

• Jan 2022 - Apr 2022

Kinobi is an online learning platform that offers interactive courses in various fields such as business, technology, and creativity. It enables users to learn flexibly and independently by providing high-quality content from expert instructors worldwide. Jobdesk: 1. Analyzed user data and conducted market research to develop a pricing strategy for new courses 2. Conducted a competitive analysis and developed recommendations for product differentiation, resulting in a 25% increase in website traffic and social media engagement. 3. Assisted in the development of marketing strategies for new course launches, achieving an average enrollment rate 4. Analyzed operational processes and identified areas for improvement, leading to a 30% decrease in turnaround time for course development. Show less

Research Assistant Lecturer

• May 2021 - Nov 2021

1. Teaching in Management Accounting Classes & Sistem Informasi Manajemen 2. Assisted in the development and delivery of lectures and course materials, achieving an average student satisfaction rating of 4.8 out of 5. 3. Conducted research projects and presented findings at academic conferences, resulting in publications in peer-reviewed journals. 4. Assisted in the development and grading of examinations and assignments 5. Provided guidance and mentorship to students on academic and career-related matters, and increase student retention rates. Show less

Human Resources Specialist

• Apr 2021 - Oct 2021

A company that operates in website development and advertising. 1. Assisted in the recruitment process by screening resumes and conducting initial interviews 2. Coordinated and managed onboarding processes for new hires, achieving an average satisfaction rate of 4.5 out of 5 from employees. 3. Conducted employee surveys and analyzed feedback to inform HR policies and initiatives, resulting in a 15% increase in employee engagement. 4. Assisted in the development and implementation of a diversity and inclusion program 5. Created and maintained employee records and documentation, ensuring compliance with legal regulations and maintaining accuracy of data. Show less

Administrative Assistant

• Apr 2021 - Sep 2021

PT Bank Sinarmas Tbk is a publicly-listed bank in Indonesia that offers various financial products and services to individuals, businesses, and institutions. It operates through a network of branches and ATMs across the country. Jobdesk: 1. Managed and maintained an efficient filing system, resulting in a 25% decrease in time spent retrieving documents. 2. Processed and managed incoming and outgoing correspondence, resulting in a 30% increase in response time for urgent matters. 3. Assisted in the preparation of financial reports and budgeting documents, ensuring accuracy and timely submission. 4. Handled and resolved customer inquiries and complaints, achieving a 95% satisfaction rate from clients. Show less

Entrepreneurship

• Jun 2020 - Jun 2021

Content Creator at Kominfo Bandung

• Nov 2020 - Feb 2021

Kominfo Kota Bandung is a government agency in Bandung City, Indonesia that is responsible for communication and information technology development, including managing public services related to telecommunications, broadcasting, and internet usage. Jobdesk: 1. Created content and did copywriting for more than 350 content and succeeded in increasing the Bandung Humas Instagram followers to 23,600+ with an average of 250 likes per post 2. Become a talent for content on Instagram, YouTube, and TikTok to generate high engagement in the audience. 3. Become a podcaster and host at every Bandung Public Relations event. Show less

Financial Planner

• Jun 2020 - Dec 2020

Prudential is an international financial services company that provides various insurance, investment, and savings products to individuals and businesses. It operates in over 40 countries worldwide and is one of the largest life insurers in Asia. Jobdesk 1. Conducted financial needs analysis for clients and developed personalized financial plans, resulting in a 20% increase in assets under management. 2. Provided investment recommendations and managed portfolios for clients, achieving an average return of 8% per annum. 3. Assisted clients in the preparation and filing of tax returns, resulting in a 15% decrease in tax liability. 4. Monitored and reviewed client financial plans regularly, making necessary adjustments to ensure clients remain on track towards their financial goals. Show less