Experience

PVG Indonesia

• Indonesia
• Technology, Information and Internet
• 1 - 100 Employee

• Lead Account Manager

  • Nov 2021 - Present

  • Increased revenue in one year around 87% for PPOB Products• Create Company Account in Marketplace Host-To-Host with growth revenue in averages 25% in every month and Making 9,9 Billion per Month for PPOB Product• Daily and Monthly Report Sales (Revenue, Total Transactions and Profit)• Weekly Slide Report for CEO and Investor (Total Agent Active, Revenue, Transactions, Profit, Planfor Next Week)• Create SOP and KPI for Team, and Monthly Target• Find acquisition and Update Database H2H and Application Partner• Leading team for Outbound Call to New PIC, Existing PIC and find acquisition new PIC (AllBusiness Platform) Show less

• Product Associate

  • Nov 2021 - Oct 2022

  • Increase profit and benefits program for PPOB (Klikoo Product For PPOB)• Increased 40% profit from Telkomsel Direct and Taxi Maxim• Prepared and find products for sell to member PPOB• Weekly negotiation to all Supplier for the price of capital obtained can be equal to or below themarket price• Weekly Report Performance all Supplier (Fail Rate, Report disturbance product or disturbancesupplier, Speed Supplier)• Weekly Recon all Supplier (matching data sales between System PVP with Supplier)• Find New Supplier dan prepared documents needs like PKS, API Docs• Bridging communication for IT PVP with IT Supplier for integration• Production testing for New Supplier (Check callback, check Speed transactions, make sureProvider Price and SN has automatically updated in PVP system)• Follow Up performance Supplier if any problem in 1 week or more than 1 week• Approval Request Top Up to all Supplier, value top up base on average usage balance Show less

• Account Manager

  • Apr 2021 - Nov 2021

  • Finding Acquisition for join business in PVG as B2B partnership area in PPOB• Business Retention for partner joined• Realization target growth in every month with range percentage 20% in every month



PT Easypay Indonesia National Payment Systems

• Customer Support Team Lead

  • Mar 2018 - Apr 2021

  • Daily report update Saldo Supplier and Weekly and Monthly Report Complaint• Follow Up to stakeholders if any problem in feature Application or Machine of SSK• Controlling synchronize Machine of SSK all area• Create time sheet for team every week• Request top up all supplier for transactions• Team work day report for salary calculation process and Review performance team every 3months

• Customer Support Specialist

  • Mar 2017 - Mar 2018

  • Serve complaints from Application Partner and SSK• Follow Up on pending transactions and nuisance products to Supplier• Make sure the product is available and Monitoring transactions for all platforms (Apps, SSK, H2H)



CGV* Cinemas

• Movies, Videos, and Sound
• 300 - 400 Employee

• Team Leader

  • Mar 2013 - Sep 2016

  • Team Leader for Frontliner • Managing team for operational store (schedule and job desc) and leading team for get achievement target operational sales as promote new products to customers with educate products and services customers. • Managing cash, determines deposit, handle payments to loans and make a record cash transactions, Prepare financial daily reports sales. • Reconciliation stock and make sure stock for selling has available • Team Leader for Frontliner • Managing team for operational store (schedule and job desc) and leading team for get achievement target operational sales as promote new products to customers with educate products and services customers. • Managing cash, determines deposit, handle payments to loans and make a record cash transactions, Prepare financial daily reports sales. • Reconciliation stock and make sure stock for selling has available