Experience

Juli Living

• Finland
• Real Estate
• 1 - 100 Employee

• Customer Success Manager

  • Oct 2022 - Present

  Team lead in Customer Success Center at Juli Living

• Customer Service Specialist

  • May 2021 - Oct 2022

  Developing customer service processes at Juli Living



Primehotels Oy

• Finland
• Hospitality
• 1 - 100 Employee

• Sales Coordinator

  • Jun 2019 - May 2021

  Sales and coordinating of events and groups in 5 unique hotels in Finland: Hotel Katajanokka and Hotel Rantapuisto in Helsinki, Hotel Sveitsi in Hyvinkää, Spahotel Casino in Savonlinna and Hotel Oscar in Varkaus. Master´s thesis made for Primehotels regarding holistic customer experience. Acknowledgements: Priimakollega 2020 Sales and coordinating of events and groups in 5 unique hotels in Finland: Hotel Katajanokka and Hotel Rantapuisto in Helsinki, Hotel Sveitsi in Hyvinkää, Spahotel Casino in Savonlinna and Hotel Oscar in Varkaus. Master´s thesis made for Primehotels regarding holistic customer experience. Acknowledgements: Priimakollega 2020



Nordic Choice Hotels

• Norway
• Hospitality
• 100 - 200 Employee

• Inhouse Sales Agent

  • Sep 2016 - Jun 2019

  Event Sales and Coordinating at Clarion Hotel Helsinki and Clarion Hotel Helsinki Airport, from the opening of the both hotels. Event Sales and Coordinating at Clarion Hotel Helsinki and Clarion Hotel Helsinki Airport, from the opening of the both hotels.



Sauna2 tilaussaunat Oy / Astoria-sali

• Event Planner

  • Aug 2015 - Jul 2016

  Planning and producing events in Astoria hall and in other Sauna2 venues for both corporate and private clients. Due to entrepreneur change also planning new concepts for "new Astoria". Planning and producing events in Astoria hall and in other Sauna2 venues for both corporate and private clients. Due to entrepreneur change also planning new concepts for "new Astoria".



Time for tea catering Oy / Astoria-sali

• Event Producer

  • May 2014 - Aug 2015

  Planning and producing events in Astoria hall in Helsinki for both corporate and private clients Planning and producing events in Astoria hall in Helsinki for both corporate and private clients



SOK, S-Group

• Sales Representative

  • Mar 2013 - Apr 2014

  Sales service of all the Sokos Hotels and Radisson Blu Hotels in Finland including room reservations by e-mail and phone in Finnish, Swedish and English Sales service of all the Sokos Hotels and Radisson Blu Hotels in Finland including room reservations by e-mail and phone in Finnish, Swedish and English



Henri Häkkinen Oy / Ravintola Tuuliviiri by Roberts's coffee

• Barista

  • Apr 2012 - Mar 2013

  Working as a barista and an assisting shift manager in Ravintola Tuuliviiri by Robert´s Coffee in Helsinki South Harbour Working as a barista and an assisting shift manager in Ravintola Tuuliviiri by Robert´s Coffee in Helsinki South Harbour



Funk Production Ltd

• United Kingdom
• Media Production
• 1 - 100 Employee

• Event Assistant

  • Jun 2011 - Dec 2011

  Assisting in event arrangements before, during and after the events including also restaurant and sauna bookings in Koskenranta Event Center and Restaurant

• Event Assistant trainee

  • Mar 2011 - May 2011

  Assisting in event arrangements before, during and after the events + general office tasks



Osla Handelslag, S-Group

• Waitress

  • Feb 2009 - Mar 2011

  Waiter in Presso&Rosso Express restaurant along with studies Waiter in Presso&Rosso Express restaurant along with studies



H.Ansas Kisälliravintolat

• Cafeteria Employee

  • Apr 2008 - Aug 2008

  Cafeteria employee during summer season in Turku Market place Cafeteria employee during summer season in Turku Market place