Annika Lampert

Customer Advisor at Holvi
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Contact Information
us****@****om
(386) 825-5501
Location
Helsinki, Uusimaa, Finland, FI

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Experience

    • Finland
    • Financial Services
    • 1 - 100 Employee
    • Customer Advisor
      • Jan 2022 - Present

    • Intern - Bed and Breakfast
      • Apr 2020 - Sep 2020

      Customer service, website improvement, product development. Customer service, website improvement, product development.

    • Au Pair - Kinderbetreuung
      • Jan 2017 - Jan 2018

      Childcare Childcare

    • Doctor Assistant
      • Mar 2014 - Dec 2016

      Appointment coordination, administration, documentation andcorrespondence, physiotherapy. Appointment coordination, administration, documentation andcorrespondence, physiotherapy.

    • Austria
    • 1 - 100 Employee
    • Receptionist
      • Aug 2013 - Jan 2014

      Check-in and out, operating the telephone system, guest service,booking services, handling reservation operations and cashmanagement. Check-in and out, operating the telephone system, guest service,booking services, handling reservation operations and cashmanagement.

    • United States
    • Hospitality
    • 100 - 200 Employee
    • Management Trainee Program
      • Oct 2012 - May 2013

      Restaurant organization and fine dining, planning and organization ofevents, banquets and private home parties. Restaurant organization and fine dining, planning and organization ofevents, banquets and private home parties.

    • Trainee - Travel agent
      • Jun 2011 - Aug 2011

      Assistance in processing customer inquiries by email, telephone and in person, working with the booking system, shop window design, daily administrative activities. Assistance in processing customer inquiries by email, telephone and in person, working with the booking system, shop window design, daily administrative activities.

    • Hospitality
    • 1 - 100 Employee
    • Trainee - Waitress
      • Jun 2010 - Aug 2010

      Assistance in breakfast service, half board and a la carte service, daily prep work for restaurant service, organizing and managing the pool bar. Assistance in breakfast service, half board and a la carte service, daily prep work for restaurant service, organizing and managing the pool bar.

    • Germany
    • Hospitality
    • Trainee - Waitress
      • Jul 2009 - Sep 2009

      Assistance with the basic operational procedures, working in the restaurant and at the buffet, using different serving techniques, presentation and sales of food and drinks. Assistance with the basic operational procedures, working in the restaurant and at the buffet, using different serving techniques, presentation and sales of food and drinks.

    • Switzerland
    • Hospitality
    • 1 - 100 Employee
    • Trainee - Chef
      • Jul 2008 - Aug 2008

      Hygiene regulations, working with the kitchen brigade and using different kitchen appliances, occupational safety, working techniques, preparation of simple dishes. Hygiene regulations, working with the kitchen brigade and using different kitchen appliances, occupational safety, working techniques, preparation of simple dishes.

Education

  • Satakunta University of Applied Sciences - SAMK
    Bachelor of Hospitality Management, Management, Tourismus und Reisedienste
    2018 - 2021
  • Höhere Lehranstalt für Tourismus Bludenz
    Tourism Management Assistant, Management, Tourismus und Reisedienste
    2007 - 2012

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