Annika Lampert
Customer Advisor at Holvi- Claim this Profile
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Bio
Experience
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Holvi
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Finland
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Financial Services
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1 - 100 Employee
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Customer Advisor
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Jan 2022 - Present
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Intern - Bed and Breakfast
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Apr 2020 - Sep 2020
Customer service, website improvement, product development. Customer service, website improvement, product development.
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Au Pair - Kinderbetreuung
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Jan 2017 - Jan 2018
Childcare Childcare
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Doctor Assistant
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Mar 2014 - Dec 2016
Appointment coordination, administration, documentation andcorrespondence, physiotherapy. Appointment coordination, administration, documentation andcorrespondence, physiotherapy.
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Familie Morik Alpencamping GmbH
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Austria
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1 - 100 Employee
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Receptionist
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Aug 2013 - Jan 2014
Check-in and out, operating the telephone system, guest service,booking services, handling reservation operations and cashmanagement. Check-in and out, operating the telephone system, guest service,booking services, handling reservation operations and cashmanagement.
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The Club at Admirals Cove
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United States
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Hospitality
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100 - 200 Employee
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Management Trainee Program
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Oct 2012 - May 2013
Restaurant organization and fine dining, planning and organization ofevents, banquets and private home parties. Restaurant organization and fine dining, planning and organization ofevents, banquets and private home parties.
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Trainee - Travel agent
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Jun 2011 - Aug 2011
Assistance in processing customer inquiries by email, telephone and in person, working with the booking system, shop window design, daily administrative activities. Assistance in processing customer inquiries by email, telephone and in person, working with the booking system, shop window design, daily administrative activities.
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Hotel Allgäu Sonne
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Hospitality
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1 - 100 Employee
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Trainee - Waitress
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Jun 2010 - Aug 2010
Assistance in breakfast service, half board and a la carte service, daily prep work for restaurant service, organizing and managing the pool bar. Assistance in breakfast service, half board and a la carte service, daily prep work for restaurant service, organizing and managing the pool bar.
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Hotel Schönblick
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Germany
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Hospitality
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Trainee - Waitress
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Jul 2009 - Sep 2009
Assistance with the basic operational procedures, working in the restaurant and at the buffet, using different serving techniques, presentation and sales of food and drinks. Assistance with the basic operational procedures, working in the restaurant and at the buffet, using different serving techniques, presentation and sales of food and drinks.
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Hotel Hirschen Wildhaus
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Switzerland
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Hospitality
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1 - 100 Employee
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Trainee - Chef
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Jul 2008 - Aug 2008
Hygiene regulations, working with the kitchen brigade and using different kitchen appliances, occupational safety, working techniques, preparation of simple dishes. Hygiene regulations, working with the kitchen brigade and using different kitchen appliances, occupational safety, working techniques, preparation of simple dishes.
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Education
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Satakunta University of Applied Sciences - SAMK
Bachelor of Hospitality Management, Management, Tourismus und Reisedienste -
Höhere Lehranstalt für Tourismus Bludenz
Tourism Management Assistant, Management, Tourismus und Reisedienste