Annika Carlson
Student Coordinator - Patron Services at Merrill-Cazier Library- Claim this Profile
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Waray Waray (H) Professional working proficiency
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Tagalog Limited working proficiency
Topline Score
Bio
Experience
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Merrill-Cazier Library
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United States
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Libraries
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1 - 100 Employee
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Student Coordinator - Patron Services
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May 2022 - Present
Manage 23 part-time student employees by participating in and monitoring day-to-day responsibilities, employee evaluation, discipline, and retention, and student wellness and appreciation. Create and oversee the semester work schedule for part-time employees, including monitoring and approving timecards, tracking trades and substitutions, keeping position statistics, and ensuring coverage of staffing hours. Build, assess, and adapt a student employee training program, including monthly unit trainings, individualized one-on-one training, new student employee orientation, and collaborative multi-unit cross trainings within the library. Ensure unit-wide compliance with federal laws, library regulations, and university annual compliance training. Hire, onboard, and train new student employees. Calculate future budget projections to be included in unit budget proposal for the upcoming fiscal year.
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Harold B. Lee Library
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United States
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Libraries
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1 - 100 Employee
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Student Lead, Humanities Department
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Jan 2021 - Apr 2022
Create and oversee the work schedules for 20 student employees by tracking hours worked per week and substitution requests, coordinating trade requests, and addressing individual issues.Assist the supervisor in hiring new student employees by contacting applicants, scheduling interviews, participating in interviews, giving feedback, and contacting applicant references.Work with and train 4-6 new employees every semester.Gave 1-2 department-wide trainings each semester for 4 semesters.Assigned and tracked desk responsibilities and monthly statistics for 20 student employees.Ensured book barcode information for the Humanities Reference Collection was up to date by tracking errors and missing information in a bi-monthly Excel spreadsheet.Verified weekly desk coverage by librarians to make sure help desks are staffed during student training sessions.Input library circulation statistics (help desk transaction types) into an Excel spreadsheet.
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Undergraduate Research Assistant
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Sep 2020 - Apr 2022
Collaborate with lead librarian on various research pursuits and projects.Create timeline of semester activities, milestones and goals based on weekly meeting discussions.Compiled bibliographies and literature reviews of relevant background reading for research project areas of engagement.Organized recruitment material, moderated focus groups, and coded focus group meeting transcripts to increase usability of 30+ online research guides.Coordinate interactions and information between research team members, study participants, and other library and university departments.Facilitated a card sort test pertaining to online resource organization among 15 library student employees and synthesized the data.Created, wrote content for, and integrated web design templates for 5 library research guides based on conducted usability research.Designed 2 basic infographics illustrating source evaluation methods.
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Reference Assistant, Humanities Department
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Apr 2019 - Apr 2022
Help students, professors, university staff, and community members with research, circulation, technical, and general questions through in-person and virtual services at both the Humanities and the Music/Dance help desks.Have a broad understanding of 14 Humanities-based disciplines, reference negotiation tactics, and common research practices to assist patrons with queries.Assist department librarians with special projects such as setting up displays, finding items for a collection, evaluating web resources, and searching catalogs.Perform routine upkeep such as shelving books, sorting new items, dusting, checking in new books and media, recording transaction information, and organizing book and media collections.
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Special Collections Cataloging Intern
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Apr 2021 - Jul 2021
Created and modified digital item records and classified information using specific coding tags, delimiters, and indicators called MARC tags. Reconciled remaining physical catalog cards with the online library catalog by checking physical items, library records, and MARC records. Created a detailed guide outlining the step-by-step process for the card catalog reconciliation project including an explanation of MARC coding tags, the creation of bibliographic and authority records, importing and reconciling records across servers, Library of Congress call number creation, and special cards for Asian collections, microfilm, and serials. Retrieved, handled, and returned Special Collections items from the secure vault areas. Compared information on physical items such as vintage movie programs to library and OCLC server records and updated coding tags when necessary. Assisted cataloging librarian with the creation of new name authority records in the OCLC server.
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Jefferson Academy
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Kaysville, Utah, United States
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Office Assistant
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May 2015 - Aug 2016
Categorized 2000 student records to track enrollment retention, student progress, and average class sizes Distributed supplies and equipment for 10 classrooms to prepare for the school year Assisted 26 teachers with requested orders and maintenance for efficient school operation Installed newest versions of needed software on 180 lab computers and laptops Compiled informational packets and other copies for distribution of information to students and parents Categorized 2000 student records to track enrollment retention, student progress, and average class sizes Distributed supplies and equipment for 10 classrooms to prepare for the school year Assisted 26 teachers with requested orders and maintenance for efficient school operation Installed newest versions of needed software on 180 lab computers and laptops Compiled informational packets and other copies for distribution of information to students and parents
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Education
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Brigham Young University
English, Creative Writing -
Utah State University
English Language and Literature, General