Preferred Communities ICM Program Supervisor

• mai 2022 - - nå

Afghan Placement and Assistance Program Coordinator

• jan. 2022 - mai 2022

• Coordinated and managed daily operations of APA program• Led the team during program monitoring to ensure all program requirements met funder standards• Maintained large quantities of client data in Google Sheets in order to ensure program compliance

Afghan Placement and Assistance Case Manager

• okt. 2021 - jan. 2022

• Provided case management services during the emergency resettlement of over 900 Afghan evacuees• Communicated with both internal and external partners to streamline program services to accommodate the high number of clients• Coordinated approximately 1,000 doctor’s appointments for clients across various clinics

Refugee Resettlement Intern

• mai 2020 - aug. 2020

• Guided refugees through the resettlement process, starting at their arrival in Austin through the end of their time in the resettlement program• Led cultural orientation classes to inform refugees of US polices that affect them as well as helping them adjust to their new home• Facilitated programs for clients such as a diaper bank, baby registry and pen pal program to help children learn English and build community• Completed important immigration documents for clients • Guided refugees through the resettlement process, starting at their arrival in Austin through the end of their time in the resettlement program• Led cultural orientation classes to inform refugees of US polices that affect them as well as helping them adjust to their new home• Facilitated programs for clients such as a diaper bank, baby registry and pen pal program to help children learn English and build community• Completed important immigration documents for clients

International Programs Graduate Intern

• jan. 2020 - mai 2020

• Logistical and administrative work for 10 short-term international programs (200 students total)• Developed program marketing materials, Canvas resources, and social media outreach• Coordinated program-related events such as: pre-departure workshops, liaison trainings and info sessions• Assisted in approval of scholarships for summer faculty-led programs • Logistical and administrative work for 10 short-term international programs (200 students total)• Developed program marketing materials, Canvas resources, and social media outreach• Coordinated program-related events such as: pre-departure workshops, liaison trainings and info sessions• Assisted in approval of scholarships for summer faculty-led programs

English as a Second Language Tutor

• jul. 2018 - jun. 2019

• Conducted English lessons online to students as young as 4 years to adults • Instructed students globally, via video conferencing, distance learning tools, etc.• Taught a range of language topics including conversation, pronunciation and grammar • Conducted English lessons online to students as young as 4 years to adults • Instructed students globally, via video conferencing, distance learning tools, etc.• Taught a range of language topics including conversation, pronunciation and grammar

English as a Foreign Language Teacher

• nov. 2017 - okt. 2018

• Taught conversational English to students ages 12-18 in a rural secondary school• Created a curriculum and lesson plans for 500+ students with class sizes ranging from 20-40 students• Tutored students one-on-one for English competitions • Taught conversational English to students ages 12-18 in a rural secondary school• Created a curriculum and lesson plans for 500+ students with class sizes ranging from 20-40 students• Tutored students one-on-one for English competitions

Refugee Liaison Intern

• mai 2016 - des. 2016

• Worked in the family shelter 10-20 hours/week where the families, mostly from Central America, stay after they are released from detention centers• Assisted families with daily tasks such as healthy meal preparation, laundry and more• Facilitated the purchase of bus and plane tickets for families for the first time• Assisted families with filling out important documents • Worked in the family shelter 10-20 hours/week where the families, mostly from Central America, stay after they are released from detention centers• Assisted families with daily tasks such as healthy meal preparation, laundry and more• Facilitated the purchase of bus and plane tickets for families for the first time• Assisted families with filling out important documents

Marketing Assistant

• des. 2013 - jan. 2016

• Assisted in marketing activities and client research• Helped office manager with data entry, customer relations, and information management • Assisted in marketing activities and client research• Helped office manager with data entry, customer relations, and information management

Intern

• jan. 2015 - mai 2015

• Received an Alvarez Internship Grant to spend a 10 hours/week for a semester interning with the San Antonio Food Bank in the Workforce Department• Interviewed unemployed clients about previous job history and experience and what jobs they are looking for currently• Prepared Workforce classes that teach clients how to perform a successful job search • Received an Alvarez Internship Grant to spend a 10 hours/week for a semester interning with the San Antonio Food Bank in the Workforce Department• Interviewed unemployed clients about previous job history and experience and what jobs they are looking for currently• Prepared Workforce classes that teach clients how to perform a successful job search

Intern

• mai 2014 - aug. 2014

• Helped organize fundraising events for clean water projects in Kenya• Facilitated day-to-day operations including reaching out to potential donors • Helped organize fundraising events for clean water projects in Kenya• Facilitated day-to-day operations including reaching out to potential donors

Customer Experience Specialist

• jun. 2014 - jul. 2014