Annie Santos

Sales And Marketing Representative at VAS Aero Services
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Contact Information
us****@****om
(386) 825-5501
Location
Boca Raton, Florida, United States, US
Languages
  • Spanish -
  • Portuguese -

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Experience

    • United States
    • Aviation and Aerospace Component Manufacturing
    • 1 - 100 Employee
    • Sales And Marketing Representative
      • Oct 2017 - Present

      VAS Aero Services is a leading provider of aviation parts and services. We help keep airlines flying around the world. Whether its landing gear for a commercial jet, or a critical component for the latest turbofan engine, we offer more than 900,000 different part numbers to our customers globally. VAS Aero Services is a leading provider of aviation parts and services. We help keep airlines flying around the world. Whether its landing gear for a commercial jet, or a critical component for the latest turbofan engine, we offer more than 900,000 different part numbers to our customers globally.

    • Director of Operations & Client Services
      • 2014 - 2017

      • Improving the business processes for each department through analysis and collaboration • Working with CEO to develop budges for special programs.• Active problem solver, instilled with a sense of urgency for projects large and small.• Professionally interacting with all levels of individuals in a courteous manner and de-escalate situations before they become unpleasant.• Responding to customer calls/inquires and performing other customer service related duties as assigned.• Handling various types of requests that require different levels of trouble shooting, all while providing World Class Service to all customers.• Scheduling and setting all live webinar for each different class.• Sending out daily email reminders for all participants via the automatic system in Infusionsoft

    • New Accounts Manager
      • 2013 - 2014

      • Identifying and cultivating new prospects.• Managing a portfolio of over 20 clients and up to a value of $1 million.• Maintaining accurate reference documentation for internal management.• Providing weekly reports of performance of traders.• Assisting all new clients with completing the forms of application to enter the managed account programs. • Offering a first class service to both potential and existing customers. • Identifying and cultivating new prospects.• Managing a portfolio of over 20 clients and up to a value of $1 million.• Maintaining accurate reference documentation for internal management.• Providing weekly reports of performance of traders.• Assisting all new clients with completing the forms of application to enter the managed account programs. • Offering a first class service to both potential and existing customers.

    • Paralegal
      • 2011 - 2013

      •Experienced in working independently in all aspects of Litigation, including Family Law, Personal Injury and Bodily Injury.•Handled heavy case load and assisted with all aspects of the litigation lifecycle from inception through appeal.•Drafted legal documents including pleadings, Proposal for Settlements, affidavits, subpoenas and official letters.•Reported directly to three Attorneys with broad range responsibilities that encompass the timely and complex preparation of cases from discovery to trial phase.•Coordinated office functions, including calendar management, client meetings, and managing conference calls with attorneys. Performed computerized and law library research to obtain and gather case-relevant data and materials. •Scheduled and prepared attorneys for depositions, hearings, meditations and independent medical examinations.

    • Customer Service Administrator
      • 2009 - 2011

      • Handled customer inquiries on a high volume workload within a deadline driven environment. Advised potential clients giving direction for legal representation.• Collected, and validated data utilizing Sugar CRM. Verified insurance coverage for Medical Facilities/Law firm clients, pre-screening all customers with on a wide range of issues qualified for a lawsuit• Interacted with company’s internal channels including appointment setters. Responsible for all transportation and appointments for new clients. • Trained new hires ensuring all on company policies and procedures were observed

    • Office Administrative Assistant
      • Feb 2008 - Dec 2009

      • Performed general clerical duties to include faxing, mailing, and filing; handled all official company e-mails efficiently. Answered multi-lined phone on a fast pace environment• Improved and Updated employee sign in spreadsheet improving employees tardiness issues• Assisted in various projects related to the company marketing department dealing with Brazil’s largest TV companies. Scheduled appointments, meetings and personal appearances of the company’s CEO.• Interfaced with high-profile clientele assisting in entering establishment. Determined nature and purpose of visit, and direct them to specific destinations facilitating relationship with potential customers

    • Legal Assistant
      • Jun 2007 - Dec 2007

      • Prepared, reviewed and edited moderately to complex legal documents. Ensured discrepancies were addressed and corrected• Assisted, edited and reviewed of material documentation for hearings and trials • Prepared general correspondence, type and proofread various documents including tasks such tracking files and keeping client information • Prepared, reviewed and edited moderately to complex legal documents. Ensured discrepancies were addressed and corrected• Assisted, edited and reviewed of material documentation for hearings and trials • Prepared general correspondence, type and proofread various documents including tasks such tracking files and keeping client information

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