Experience

Pomegranate Hospitality

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Server

  • Aug 2021 - Present



Angelo's Taverna

• United States
• Restaurants
• 1 - 100 Employee

• Manager

  • Aug 2019 - Aug 2021

  Floor manager for a busy neighborhood Italian restaurant in Capitol Hill.Created a successfully safe environment during COVID for team members and guestsCreated new training material for FOH Floor manager for a busy neighborhood Italian restaurant in Capitol Hill.Created a successfully safe environment during COVID for team members and guestsCreated new training material for FOH



Machete

• Manager

  • Feb 2018 - Aug 2019

  Recruit, train, and coach staff members on customer service skills, food & beverage knowledge, and health & safety standardsCreated new training material for FOH staffEmployee schedulingOrganize tequila tastings to provide knowledge for the staffProvide feedback and guidance to improve employee productivity Recruit, train, and coach staff members on customer service skills, food & beverage knowledge, and health & safety standardsCreated new training material for FOH staffEmployee schedulingOrganize tequila tastings to provide knowledge for the staffProvide feedback and guidance to improve employee productivity



Patxi's Pizza

• United States
• Restaurants
• 1 - 100 Employee

• Lead Trainer

  • Feb 2013 - Mar 2018

  Corporate lead trainer, key, and bartender/serverAssisted training director in daily operations with opening new restaurants in 5 locationsCreated craft cocktails while developing a thorough knowledge of craft beer and winesProvide guests with exceptional hospitality Corporate lead trainer, key, and bartender/serverAssisted training director in daily operations with opening new restaurants in 5 locationsCreated craft cocktails while developing a thorough knowledge of craft beer and winesProvide guests with exceptional hospitality