Annie Loke
Service Support Manager at Web Master Consultancy Pte Ltd- Claim this Profile
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Bio
Credentials
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Acronis Associate Advanced Bakup
Acronis #CyberFit AcademyJul, 2023- Nov, 2024 -
Acronis Associate Advanced Management
Acronis #CyberFit AcademyJul, 2023- Nov, 2024 -
Acronis Associate Advanced Security
Acronis #CyberFit AcademyJul, 2023- Nov, 2024 -
Acronis Associate Disaster Recovery
Acronis #CyberFit AcademyJul, 2023- Nov, 2024 -
Acronis Cloud Sales Fundamentals
Acronis #CyberFit AcademyJun, 2023- Nov, 2024 -
Leading a Marketing Team
LinkedInSep, 2021- Nov, 2024 -
Digital Marketing Workshop
National University of SingaporeJul, 2021- Nov, 2024 -
Digital Media Marketing
National University of SingaporeJul, 2021- Nov, 2024 -
DATA ANALYTICS BEGINS WITH ME
National University of SingaporeJun, 2021- Nov, 2024 -
DATA VISUALISATION BEGINS WITH ME
National University of SingaporeJun, 2021- Nov, 2024 -
Advanced Branding
LinkedInMay, 2021- Nov, 2024 -
Advanced Lead Generation (2017)
LinkedInMay, 2021- Nov, 2024 -
Advertising on Facebook
LinkedInMay, 2021- Nov, 2024 -
Building an Integrated Online Marketing Plan
LinkedInMay, 2021- Nov, 2024 -
Email Marketing: Drip Campaigns
LinkedInMay, 2021- Nov, 2024 -
Learning to Write Marketing Copy
LinkedInMay, 2021- Nov, 2024 -
Marketing Foundations: Competitive Market Analysis
LinkedInMay, 2021- Nov, 2024 -
Marketing Foundations: Targeting
LinkedInMay, 2021- Nov, 2024 -
Marketing Tips
LinkedInMay, 2021- Nov, 2024 -
Marketing on Facebook: Managing a Company Page (2018)
LinkedInMay, 2021- Nov, 2024 -
OMCA™ Certification for Online Marketing Associate Test Prep
LinkedInMay, 2021- Nov, 2024 -
Creating Your Sales Process
LinkedInApr, 2021- Nov, 2024 -
Getting Your Website Online
LinkedInApr, 2021- Nov, 2024 -
Google Universal Analytics Essential Training (2020)
LinkedInApr, 2021- Nov, 2024 -
Marketing Communications
LinkedInApr, 2021- Nov, 2024 -
Marketing Foundations: Customer Decision Journey
LinkedInApr, 2021- Nov, 2024 -
Sales Prospecting
LinkedInApr, 2021- Nov, 2024 -
Storytelling for Advertising Campaigns
LinkedInApr, 2021- Nov, 2024 -
Cloud Sales Associate Advanced Backup
AcronisJul, 2023- Nov, 2024 -
Annie Loke
Acronis #CyberFix AcademyJun, 2023- Nov, 2024 -
Cloud Sales Fundamentals
AcronisJun, 2023- Nov, 2024 -
Cloud Sales Fundamentals
Acronis #CyberFit AcademyJun, 2023- Nov, 2024
Experience
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Web Master Consultancy Pte Ltd
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Singapore
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IT Services and IT Consulting
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1 - 100 Employee
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Service Support Manager
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Nov 2020 - Present
1.) Receiving inquiry from Website. 2.) Contact prospects or customers and understand the requirements. 3.) Source for the products from various suppliers via an online portal. 4.) Send quotations to customers digitally. 5.) Planning for the Tech-Support team for the on-site support or deployments and update into the online calendars. 6.) To plan, execute, and optimize sales and marketing efforts across various channels online and offline for the company's products. 1.) Receiving inquiry from Website. 2.) Contact prospects or customers and understand the requirements. 3.) Source for the products from various suppliers via an online portal. 4.) Send quotations to customers digitally. 5.) Planning for the Tech-Support team for the on-site support or deployments and update into the online calendars. 6.) To plan, execute, and optimize sales and marketing efforts across various channels online and offline for the company's products.
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Megasys Technologies Pte Ltd
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Singapore
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Senior Sales Executive | System Integrations
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May 2017 - Oct 2020
• Builds Business by identifying and selling prospects; Maintaining relationships with Clients. • Enhances staff accomplishments and competence by planning delivery of Solutions • Sells products by establishing contacts and developing relationships with prospects; recommending solutions. • Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements. • Provide Quotation on Network Solutions to Co-operate Customer. • The key product's coverage includes a personal computer, network server, networking, Firewall products, antivirus as well as storage products. (Backup Tape drive etc) • Preserves professional and technical knowledge by attending educational workshops reviewing professional publications; establishing personal networks. • Providing and registering Domain Names and email hosting services for Clients. Works closely with SingTel, Starhub ASP On Internet Services. • Tasked to provide responsive and effective solutions to customers. • Contributing to the team to solve major cases. • Setting up Microsoft Cloud Solution. Show less
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Megalink Systems
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Singapore
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HR Administrative and Service Center Coordinator
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Jun 1996 - Apr 2017
• Prepare Monthly Payroll for staffs include Annual and Medical Leave • Prepare the job description and ensures proper procedures for review and approval are met at the department level • Reviews recruitments and provides oversight of the recruitment process • Reviews applications, participate in the interview process and recommends the final applicant • Develop operations plan for business units to achieve company goals. • Provide all Reports to business units • Ensure that operational activities are executed within allotted budget and timelines • Perform budget allocation and expense management for all business operational activities. • Identify and implement process improvements and cost optimization initiatives • Conduct regular operational reviews and audits for preventive maintenance. • Set operational goals to meet or exceed performance expectations • Perform regular operations reviews to identify any issues/inconsistencies. • Ensure resource assignment, work allocation, training development, and performance assessment are completed in a timely manner • Develop budget and schedule for implementing business operations. • Perform resource allocation and work assignments for implementing business operations. • Conduct regular meetings with staffs to discuss operational updates, ideas, and issues • Ensure customer complaints are handled and resolved accurately and quickly • Develop and implement plans to improve operational effectiveness and efficiency. Show less
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South Asia Compute
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Singapore
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Sales Executive | Sales Supervisor
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Jun 1994 - May 1996
• Sales of Computer and laptop as well as Computer Accessories • Participate in all PCs shows • Lead a team of staffs to arrange duty and job scope for them • Working closely with suppliers on purchasing and sales • Have to make calls and communicate with customers to sell products • Have to fulfill customer’s queries over the phone and maintain email to follow up contacts, sales and quires. • Maintain daily, weekly reports in a professional manner. • Apart from contacting previous customers will have to reach out to new customers. • Maintain professional relationships with every customer. • Attend sales meetings, take orders, test products, and negotiate prices. • Must have to follow the company rules and also perform any other assigned task. Show less
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Education
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1978 - 1984
Bukit Ho Swee Secondary School
"O" Level
Community
