Experience

TAMS
• India
• Medical Equipment Manufacturing
• 1 - 100 Employee
• Admin,Sales and Marketing Consultant

  • Aug 2021 - Present

PUMA Group
• Venezuela
• Telephone Call Centers
• 1 - 100 Employee
• Senior Sales Associate

  • Oct 2020 - Nov 2021


Travelex

• Kenya
• Transportation, Logistics, Supply Chain and Storage

• Sales Consultant

  • Jan 2018 - Sep 2020

  Duties and responsibilities .Deliver excellent customer service .Follow the sales process in order to maximize sales . Understand features and benefits of all travelex product lines. .Use every opportunity to upsell and cross-sell .Adhere to promotional marketing offers .Manage till stocks .Achieve individual KPIs and targets .Investigate shorts and overs and report .Ensure compliance to legal and corporate requirements .Complete training within required timelines role specific experience and skills. .Adhere to company and location policy and procedures,including audit,risk,health and safety,security and customer service requirements. .Maintain high standards of housekeeping and presentation of stores. Show less



Costa Coffee, emirates leisure retail at dubai international airport.

• Barista/Cashier

  • Nov 2015 - Nov 2017

  Duties and Responsibilities .Meeting and greeting customers at work and determine their order needs .Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks,such as espresso,caffe latte and cappuccino .Ensure the highest degree of customer satisfaction and retention at all times .Generates revenues by attracting new customers;defining new and expanded services and products. . Receive and process customer payments in cash or via electronic payments such as credit,debit cards and mobile platforms .Promotes coffee consumption by educating customers;selling coffee and coffee grinding and brewing equipments. Show less



four seasons hotel

• United Kingdom
• Hospitality
• 200 - 300 Employee

• Hostess

  • Feb 2013 - Feb 2015

  Duties and Responsibilities .Ensure that customer needs and desires are met .Relate with head chefs,maintenance,transportation,and security managers .Order supplies and coordinate services from outside vendors. .Rooms bookings over the phone .Ensure the lobby area is tidy and presentable .Greet customers as they step into the hotel facility .Attend to customer complaints and provide helpful and inviting environment for guests .Ensure book registration of each guest as they arrive .Coordinate the activities of other hotel workers .Answer questions asked by guests. Show less