Annie (Hao Nhi) Truong, C. Tech.

Lead Quality Coordinator at Mosaic Transit Group
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Contact Information
us****@****om
(386) 825-5501
Location
Toronto, Ontario, Canada, CA
Languages
  • English Full professional proficiency
  • Mandarin Native or bilingual proficiency
  • Cantonese Native or bilingual proficiency
  • Vietnamese Native or bilingual proficiency

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Experience

    • Canada
    • Construction
    • 1 - 100 Employee
    • Lead Quality Coordinator
      • Sep 2018 - Present

      - Manage, maintain and update quality records in accordance with construction quality record management system - Develop tracking logs to monitor construction activities, ensuring their compliance with respect to the construction quality management plan and contract specifications. - Develop tools and prepare quality reports that analyze data sets to track performance and project progress. Responsible for the end-to-end implementation of Inspection and Test Plans (ITPs) for all construction activities. - Review, manage, and analyze submission data to identify non-conformances and data trends for opportunities to improve operations and develop preventative action plans. - Assist with internal and external quality audits - Assist in development and provision of quality assurance training - Review QA/QC sampling, testing of construction materials for acceptance and conformance with specifications and standards. - Act as liaisons among departments/teams, consultants, designers, subcontractors, contracting authority, clients, external stakeholders. - Uphold Occupational Health and Safety standards. Show less

    • Canada
    • Construction
    • 300 - 400 Employee
    • Technical Service Coordinator
      • Aug 2013 - Sep 2018

      - Managed schedules, plans, and manpower to accomplish projects goals and meet operation requirements. - Lead a team of 5 to maintain quality standards. Provided training, made recommendations, updated best practices to ensure product are within specifications. - Managed and analyzed test data to enhance performance, efficiency, and identifying opportunities to improve operations and processes. - Analyzed business needs and requirements to develop tools and reports for monitoring Key Performance Indicators (KPI). Interpreted, reported, and presented performance reports to senior management. - Provided direct oversight on the day-to-day laboratory operations and maintenance. - Ensured safety targets for the business unit were achieved, maintained zero preventative accidents, and provided a safe and healthy workplace environment. - Managed, maintained, and updated database to uphold data integrality and accuracy. - Acted as liaisons amongst laboratory technicians, field technicians, management, and clients. Communicated technical ideas and specifications, customer requests and expectations to identify opportunities for improvement. Show less

    • Canada
    • Higher Education
    • 700 & Above Employee
    • Summer Student Groundskeeper
      • May 2012 - Aug 2012

      - Responsible for maintaining and operating landscaping equipment and vehicles. - Worked as an individual and part of a team to accomplish projects. - Schedule, plan and prioritize tasks along with colleagues. - Complete analysis and assessments on equipment and tools along with recommendations for actions. - Maintain, reports, and provide updates on equipments, tools, and systems. - Create and update maps for the purposes of planning, coordinating, and scheduling tasks and record keeping Show less

    • Canada
    • Food & Beverages
    • 400 - 500 Employee
    • Barista
      • 2008 - 2010

      -Worked as an individual and part of a team to serve drinks in a fast-paced environment -Exhibited the physical capabilities to stand for extended periods of time -Developed interpersonal skills by interacting with customers -Responsible for operating the espresso machine and cash register -Supervised and trained new employees -Worked as an individual and part of a team to serve drinks in a fast-paced environment -Exhibited the physical capabilities to stand for extended periods of time -Developed interpersonal skills by interacting with customers -Responsible for operating the espresso machine and cash register -Supervised and trained new employees

Education

  • Seneca College of Applied Arts and Technology
    Diploma, Civil Engineering Technology (Co-op)
    2010 - 2013
  • University of Toronto
    Bachelor of Applied Science (B.A.Sc.), Major in Statistics, Minor in Mathematics, Minor in Physics
    2007 - 2010

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