Experience

Grand Hyatt Seattle

• United States
• Hospitality
• 1 - 100 Employee

• Area Human Resources Coordinator

  • Dec 2020 - Present

  Supporting:- Grand Hyatt Seattle- Hyatt Regency Seattle- Hyatt at Olive 8Accomplishments:Human Resources Team of the Year - 2021Nomination for Living Our Values: Empathy in Action - 2022Colleague of the Month - January 2022Colleague of the Year - 2022

• Area Talent Coordinator

  • Jul 2019 - Dec 2020

  I support six different Hyatt properties in the Greater Seattle Area in finding the best talent for our teams. The hotels I support are:- Grand Hyatt Seattle- Hyatt at Olive 8- Hyatt Regency Seattle- Hyatt Regency Lake Washington- Hyatt Regency Bellevue- Thompson Seattle



Hyatt Regency Bellevue on Seattle's Eastside

• United States
• Hospitality
• 1 - 100 Employee

• Human Resources Coordinator

  • Oct 2015 - Jul 2019

  - Responsible for assisting the Human Resources Manager, Assistant Director of Human Resources, and Director of Human Resources in day to day functions. - Creating publications for the hotel (newsletters, programs, flyers, invitations) for different colleague events. - Processing weekly payroll, ensuring that hours and wages are correct for colleagues. - Providing colleagues with assistance in payroll, benefits, counseling and training. - Sourcing and onboarding international J1s- Onboarding new talent - Maintaining hotel colleague Facebook page, Back of the House Board, weekly graffiti board. - Tracking evaluations and trainings- Setting up a variety of fun events for the hotel. (Farmer's Market, Sport Outings, Blood Drives, Movie Nights, Associate of the Month Receptions, Bring Your Dog to Work Days, Longevity recognition, and volunteer opportunities)- Maintaining employee digital files- Tracking Annual Compliance, performance evaluations, colleague complimentary rooms and discounted room rates, as well alcohol and food handlers permits.- Offboarding terminated and transferred colleagues. Accomplishments:-Associate of the Year 2018-Department of Quarter 2018-Associate of the Month October 2018-Associate of the Month January 2018-Associate of the Month April 2017-Department of the Year 2017-Department of the Quarter 3rd Quarter 2017-Associate of the Month August 2016 Show less

• Executive Housekeeper

  • Apr 2014 - Oct 2015

  Responsible for the overseeing of a department of 80+ associates. Conducting interviews, providing training, coaching, counseling, evaluating job performance and providing leadership support are among things.Administrative duties include: controlling departmental expenses, managing payroll, participating in hotel Recycling and Safety Committees.Able to analyze and forecast data, and make adjustments to staffing levels to ensure productivity and effective payroll.Conducted a Soft Goods Renovation during the early part of 2014, upgrading many guest room items such carpets, lighting, upholstery, and mattresses. Show less

• Laundry Manager

  • Jun 2011 - Apr 2014

  -Responsible for a diverse department of 15+ associates.-Ensuring that Laundry equipment is properly maintained. Able to do on the spot troubleshooting for Feeder/Ironer/Multi-Line Crossfolder.-Responsible for supplying Housekeeping Department and Food and Beverage with appropriate linen for their respective areas.-Responsible for scheduling. -Responsible for budgeting and cost analyzation of Department's funds. -Acting liason between outsource Dry Cleaning and hotel.Received Manager of the Quarter (4th Quarter of 2011) Show less

• Assistant Executive Housekeeper

  • Oct 2008 - Jun 2011

  -Responsible for assisting in managing the day to day operations of the Housekeeping Department. This includes guest rooms, public areas as well as night cleaning. -Responsible for maintaining par levels and inventories on top of doing monthly ordering. A clear understanding of budgeting is needed so that the proper funds were used each month.-Responsible in ensuring that guest's satisfaction was the number one priority.-Responsible for scheduling within the department. -Department trainer for new managers as well as office coordinators.-Responsible in disciplilne and training of all staff.-Helped with renovation of Hyatt Regency Bellevue in 2005-Helped open Hyatt at Olive 8 in 2009-Helped with Hyatt Regency Bellevue Olympic Tower Expansion in 2009Received Manager of the Quarter (4th Quarter of 2011) Show less

• Assistant Front Office Manager

  • Oct 2006 - Oct 2008

  -Responsible for overseeing day to day operations of the Front Office Department. This included handling cash control for Front Ofice agents, individual guest check ins, group arrivals and departures and customer satisfaction-Responsible for reviewing availability status, room blocking and special requests on a daily basis. -Responsible for scheduling within the department.-Responsible for training new hires within the department tio ensure their success in the department.-Responsible for discipline and coaching for all staff.-Assisted with changeover from Encore Property Management System to Opera Management SystemReceived Manager of the Quarter (3rd Quarter of 2007) Show less

• Housekeeping Supervisor

  • Jul 2005 - Oct 2006

  -Responsible for inspection of guest rooms to ensure the highest quality for all incoming hotel guests.-Disciplinary and coaching for Housekeeping associates.-Responsible for opening each day to ensure that the department is set up for success. -Acted as a translator from upper management for associates that could not speak English.Peak Performer April 2006



Grand Hyatt Seattle

• United States
• Hospitality
• 1 - 100 Employee

• In Room Dining Cashier

  • Jun 2002 - Jul 2005