Experience

Corestream
• United States
• Software Development
• 100 - 200 Employee
• Account Manager

  • Mar 2022 - Present


Aflac

• Insurance
• 1 - 100 Employee

• Market Asset Analyst

  • Oct 2014 - Mar 2022

  Directly accountable for the management of over 8,000 accounts, being thorough to analyze progress and develop innovative strategies to enhance account retention efforts, quality of service, and annual enrollment efforts. Provided comprehensive support to 50+ District/Regional Managers and 150+ sales personnel, including providing coaching and insight, strategic planning collaboration, sales & team support, and performance/activity tracking. Partnered with the Sales Trainer & Market Director to train & coach sales personnel on product specifications, market strategies, successful selling methods & techniques, relationship building strategies, and sales incentives.Developed intensive, ambitious business strategies, short-term goals, and long-term objectives, acting as a liaison between upper management, premier broker partners, and internal teams during strategy implementations. Show less

• Market Coordinator

  • Jun 2008 - Oct 2014

  Provided administrative & operational oversight to support the local market office, including managing the budget, facilitating external/internal communications, overseeing invoice reconciliation, and inventory management.Worked cross-departmentally with sales personnel, market office, coordinators, and upper management to fine-tune operations, provide strategic support, process contracts, and maximize sales & retention efforts.Assisted with the onboarding and training of new sales personnel, ensuring new hires had a quality onboarding experience, communicating clear next steps, answering all relevant questions thoroughly, and providing resources.Responsible for weekly, monthly, and quarterly reporting & awards tracking, working closely with teams to obtain and analyze key data, develop comprehensive reports, and clearly communicate updates & progress to leadership. Show less