Experience

Barrington Wealth Partners Inc.

• Insurance
• 1 - 100 Employee

• Bilingual Case Manager

  • Nov 2020 - Present



Air Canada

• Canada
• Airlines and Aviation
• 700 & Above Employee

• BILINGUAL CUSTOMER SALES AND SERVICE

  • Jan 2019 - Nov 2020

  Reporting to shift Managers, responsible for the following tasks: - Conduct passenger check-in. - Prepare and issue tickets and boarding passes. - Assist pre-boarding passengers and provide information on flight schedules and routes. - Act as Ground Hosts and Hostesses. Key skills & Accomplishments - While working full time as a CSSA, I assisted Chef Jason Conway in establishing an event catering and food truck business. - Strong customer focus gained through previous customer service experience. - Excellent interpersonal and communication skills combined with a strong commitment to teamwork. - Proven problem resolution skills and the ability to multi-task. - Accustomed to working within strict timelines in order to maintain on-time departures while ensuring Safety First at all times. Show less



MacGillivray Injury and Insurance Law

• Canada
• Law Practice
• 1 - 100 Employee

• Litigation Paralegal

  • Feb 2017 - Feb 2018

  Atlantic Canada's largest personal injury law firm, focusing exclusively on personal injury and insurance litigation. Reporting to Leisa MacIntosh, Litigation Lawyer, responsible for the following tasks: - Drafting and generating various forms of legal correspondence including medical requests, court forms, client notices and legal briefs - Drafting of various applications and authorizations for Release of Information. - Open, maintain and research client profile in case management software. - Management of in-coming correspondence, including preparing draft responses and prioritizing requests - Coordinating client’s Independent Medical Examinations (including scheduling appointments, indexing and collating medical records). - Create and maintain workflow timeline chart and electronic schedule, in order to monitor deadlines and dues dates. - Direct communications with clients’ in-person and via telephone to obtain relevant file information Accomplishments - Developed and streamlined more efficient processes to assist Mme MacIntosh in her day to day practice. - Managed a high volume of client files while operating under numerous deadlines. Show less



MacGillivray Properties Limited

• New Glasgow

• Project Manager

  • Nov 2016 - Feb 2017

  A property management company in Pictou County, Nova Scotia. They own 100+ residential and commercial rental units, ranging from industrial loft apartments to modern affordable housing. Reporting directly to the owner, Mr. Jamie MacGillivray, responsible for the management of all rental properties and ongoing construction, and other, projects. Responsible for the following tasks: - Deal with tenant issues (Prepare, review & serve tenant notices (garbage, noise, bad behavior & outstanding rent), gather evidence & apply for residential Tenancy Board hearings); - Perform viewings, rent collection, filing and other day to day tasks. - Manage maintenance and renovation; - Social media management and ad creation; - Assist with the bookkeeping in SAGE accounting software (Including: performing pre-authorized withdrawal, refunding damage deposits, posting invoices, utility bills, monthly property taxes, etc.); - Open, maintain and research tenants and suppliers information in management software; - Communicate with vendors (re: invoices & payment); - Quote leasehold renovations, negotiate rent, modify floorplans & draft leases (customized) for the Commercial Rentals. Accomplishments - Led the transformation of rental units into apartment hotels, which provides the services of an apartment, but has a booking system similar to that of a hotel. I brought this type of accommodation in New Glasgow & developed this concept suitable for short-term living. I fully furnished, decorated, marketed, and managed the bookings, maintenance and cleaning staff for THE WAREHOUSE SUITE. - Managed a high volume of tenant and supplier requests, while working on many projects and all other day to day tasks. Show less



Aon

• United Kingdom
• Financial Services
• 700 & Above Employee

• Paralegal / Research

  • Apr 2008 - Nov 2016

  A provider of human capital and management consulting services with 500 offices in 120 countries, headquartered in the U.S. in Lincolnshire, Illinois, and providing consulting, outsourcing, and reinsurance brokerage services. Reporting to the corporate lawyers, in the Legal Department supporting the retirement consultants, responsible for leading research activities through various methods such as researching case law, legislation, corporate records, court records, and other public records; managing research through online research/searching using various sources including external online databases such as Newscan, Taxnet.Pro, Quicklaw, REJB, CCH, Registry of Joint Stock Companies, and other government databases and public records, as well as internal databases such as Infolinx, CRF (Lotus), Sharepoint and MTL Research Databases. Responsible for weekly and monthly review of newly reported cases, recent publications, industry developments, and government and industry websites as well as maintenance of the corporate intranet and other internal databases and tools. Show less