Experience

Stone Paving Direct Ltd

• United Kingdom
• Building Materials
• 1 - 100 Employee

• Customer Service Virtual Assistant

  • Aug 2022 - Present

  I am responsible for building positive interactions and relationships with customers and communicating thru email, phone, and live chat with excellent clear and concise communication skills. Assist customer's needs with product selection, order placement, replacement, returns, shipping and provides proper resolutions. I am responsible for building positive interactions and relationships with customers and communicating thru email, phone, and live chat with excellent clear and concise communication skills. Assist customer's needs with product selection, order placement, replacement, returns, shipping and provides proper resolutions.



CJG Solutions

• United States
• Human Resources Services

• Cold Caller

  • Mar 2020 - Jul 2022

  -Making outbound calls to potential customers to generate leads and sales. - Providing product information and answering questions about real estate. -Identifying the needs and preferences of potential customers and tailoring sales pitches accordingly. -Meeting or exceeding sales targets and quotas. -Keeping accurate records of calls made, appointments set, and sales closed. -Making outbound calls to potential customers to generate leads and sales. - Providing product information and answering questions about real estate. -Identifying the needs and preferences of potential customers and tailoring sales pitches accordingly. -Meeting or exceeding sales targets and quotas. -Keeping accurate records of calls made, appointments set, and sales closed.



EAV Outsourcing Services

• Cold Caller/Pre-qualification Specialist

  • Mar 2017 - Mar 2018

  Working with potential clients over the phone. we PQS will be responsible for building relationships with the prospect and helping them with their needs. We will then gather basic information from the client regarding their current social security and specific situation. Once they go through the preliminary questions they will be transferred to a licensed adviser in that particular state and convert into sales. Working with potential clients over the phone. we PQS will be responsible for building relationships with the prospect and helping them with their needs. We will then gather basic information from the client regarding their current social security and specific situation. Once they go through the preliminary questions they will be transferred to a licensed adviser in that particular state and convert into sales.