Experience

GKN AEROSPACE SERVICES LIMITED

• United Kingdom
• Airlines and Aviation
• 1 - 100 Employee

• Human Resources Advisor

  • Aug 2019 - Present

• HR Administrator

  • Aug 2014 - Aug 2019



Select Appointments Plc

• Support Services Assistant

  • Jul 2008 - Mar 2010

  Worked with Facilities of Orange WorkplaceKey responsibilities included:acting as first point of contact for business and Orange customers answering all incoming phone callsscheduling audio and video conferences for Orange employees via email and telephone reporting IT and building facilities faults, arranging repairs of equipment, assisting in training new starters, front-desk reception duties other office administrative services required by the client Worked with Facilities of Orange WorkplaceKey responsibilities included:acting as first point of contact for business and Orange customers answering all incoming phone callsscheduling audio and video conferences for Orange employees via email and telephone reporting IT and building facilities faults, arranging repairs of equipment, assisting in training new starters, front-desk reception duties other office administrative services required by the client



Pal Accommodation and Restaurant Services

• HR Manager

  • Jan 2005 - Aug 2006

  Key responsibilities: set-up the operations and administrations of the first hotel property owned by the management companySet up two serviced apartments for the group, in a span of six monthsDealt with workforce planning -specifying jobs and roles, recruiting, training, employee benefits and compensation, career development and compiling personnel recordsConducted campus recruitment from hotel management colleges in BangaloreAchievements:ConvertedAssisted in converting an erstwhile summer palace to a six suite heritage hotel



Doubletree Hotel, Allen Center

• Front Office Executive

  • Jan 2003 - Jul 2003

  Key responsibilities:certified on operating System 21 (Property Management System of the Hilton)managed Guest Services: compiled CRM (Customer Relationship Management) reports and conducted studies on common problems faced by guestsefficiently handled CIP (Continuous Improvement Program) to find and implement solutions to guest problems Key responsibilities:certified on operating System 21 (Property Management System of the Hilton)managed Guest Services: compiled CRM (Customer Relationship Management) reports and conducted studies on common problems faced by guestsefficiently handled CIP (Continuous Improvement Program) to find and implement solutions to guest problems



Grand Hyatt Muscat, Oman

• Intern

  • May 2000 - Jun 2000

  Key responsibilities:handled the Reception, Reservations, EPABX, Business Center, Concierge, Guest Relations and Club Floorworked in Sales and Marketingassisted in the preparation of forecast and analysis dataprepared guest records for promotions.managed the Reservations section alone for 20% of internship, while the reservations team was on emergency leave Key responsibilities:handled the Reception, Reservations, EPABX, Business Center, Concierge, Guest Relations and Club Floorworked in Sales and Marketingassisted in the preparation of forecast and analysis dataprepared guest records for promotions.managed the Reservations section alone for 20% of internship, while the reservations team was on emergency leave