Annette Spencer

Director of Policy & Marketing at Institute and Faculty of Actuaries
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Location
Reino Unido, GB

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5.0

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Derek Cribb

Annette is an extremely bright and articulate leader. It was a pleasure to have Annette in my leadership team at the IFoA where we benefited not just from her deep policy knowledge but from her broader strategic thinking.

Navdeep Sidhu

Annette is a very personable and supportive manager / mentor. Quick to recognise individual's strengths and weaknesses, she knows how to get the best out of her team and takes a keen interest in helping with their professional development. She sets clear goals and expectations but is always willing to listen to new ideas and suggestions and provide support where needed. Annette approaches everything with real enthusiasm and energy which motivates the team and makes working with her a real pleasure.

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Credentials

  • PRINCE2® 2017 Foundation & Practitioner
    AXELOS Global Best Practice
  • Chartered PR Practitioner
    CIPR – Chartered Institute of Public Relations

Experience

    • United Kingdom
    • Financial Services
    • 100 - 200 Employee
    • Director of Policy & Marketing
      • abr. de 2018 - - o momento

      - Managing Policy & Research, Marketing & Communications and Events for the IFoA, and a member of the Institute and Faculty's Executive Leadership Team- Developing member propositions strategy and leading digital and cultural transformation of IFoA for the post pandemic environment; embedding member focused and insight-led approach- Developing and influencing policy in numerous areas including social care, pensions, general insurance and climate risk - Managing Policy & Research, Marketing & Communications and Events for the IFoA, and a member of the Institute and Faculty's Executive Leadership Team- Developing member propositions strategy and leading digital and cultural transformation of IFoA for the post pandemic environment; embedding member focused and insight-led approach- Developing and influencing policy in numerous areas including social care, pensions, general insurance and climate risk

    • United Kingdom
    • Financial Services
    • 300 - 400 Employee
    • Investment Communications Lead
      • ago. de 2017 - abr. de 2018

      - Led communications for USS Investment Management at a point when the 2016 valuation was being publicly challenged and university lecturers were striking. Managed communications at the 2017 AGM and handled media scrutiny throughout the contract period (Interim Communications Director & Consultant) - Led communications for USS Investment Management at a point when the 2016 valuation was being publicly challenged and university lecturers were striking. Managed communications at the 2017 AGM and handled media scrutiny throughout the contract period (Interim Communications Director & Consultant)

    • Portugal
    • Insurance
    • 1 - 100 Employee
    • Programme Communications Lead
      • jun. de 2016 - dez. de 2016

      - Worked on the Independent Inquiry into Child Sexual Abuse IICSA), supporting Zurich's evidence as a Core Participant (Interim Communications Director & Consultant) - Worked on the Independent Inquiry into Child Sexual Abuse IICSA), supporting Zurich's evidence as a Core Participant (Interim Communications Director & Consultant)

    • United Kingdom
    • Financial Services
    • 700 & Above Employee
    • Interim Head of Corporate Communications
      • dez. de 2015 - abr. de 2016

      - Managed the Press Office, Public Affairs and Internal Comms teams in the aftermath of the Davis Review, and through a period of intense scrutiny regarding dropping thematic reviews and the likely next FCA CEO (Interim Communications Director & Consultant) - Managed the Press Office, Public Affairs and Internal Comms teams in the aftermath of the Davis Review, and through a period of intense scrutiny regarding dropping thematic reviews and the likely next FCA CEO (Interim Communications Director & Consultant)

    • Programme Communications Lead
      • jun. de 2015 - nov. de 2015

      - Directed the communications and developed the individual manager and employee communication packs to manage a 10% reduction in the workforce, having negotiated staff exit terms in a unionised environment- Managed the communications to relaunch Zurich into the SME market - Directed the communications and developed the individual manager and employee communication packs to manage a 10% reduction in the workforce, having negotiated staff exit terms in a unionised environment- Managed the communications to relaunch Zurich into the SME market

    • United Kingdom
    • Financial Services
    • 1 - 100 Employee
    • Director of Communications
      • jul. de 2013 - mai. de 2015

      - Rebuilt the comms team and hired a UK public affairs agency to augment the organisation’s profile- Managed the Brussels public affairs agency to direct dialogue and influence MEPs and rapporteurs- Led the project to rename and rebrand the organisation following the transfer of the ABI’s Investment Affairs division- Built relationships and lobbied MPs and committees regarding the 2014 ‘pensions freedoms’ announcement and its implications for asset managers and for consumers - Rebuilt the comms team and hired a UK public affairs agency to augment the organisation’s profile- Managed the Brussels public affairs agency to direct dialogue and influence MEPs and rapporteurs- Led the project to rename and rebrand the organisation following the transfer of the ABI’s Investment Affairs division- Built relationships and lobbied MPs and committees regarding the 2014 ‘pensions freedoms’ announcement and its implications for asset managers and for consumers

    • Germany
    • Accounting
    • Global Head of Media Relations
      • set. de 2010 - mai. de 2013

      - Part of a small Steering Group which led the historic three-way merger with SNR Dentons and Fraser Milner Casgrain LLP (FMC), extending the firm’s reach into North America- Handled the media when there were confidential merger information leaks and all aspects of internal and external merger communications - Modernised the firm’s presence in the media by introducing a social media strategy and improving the website - Part of a small Steering Group which led the historic three-way merger with SNR Dentons and Fraser Milner Casgrain LLP (FMC), extending the firm’s reach into North America- Handled the media when there were confidential merger information leaks and all aspects of internal and external merger communications - Modernised the firm’s presence in the media by introducing a social media strategy and improving the website

    • United Kingdom
    • Group Operations Communications Consultant
      • fev. de 2010 - set. de 2010

      - Managed the communications between the underwriters and IT developers after Amlin’s acquisition of Fortis insurance businesses, when a new customer data system was being built rapidly to accommodate the doubling of business volumes - Managed the communications between the underwriters and IT developers after Amlin’s acquisition of Fortis insurance businesses, when a new customer data system was being built rapidly to accommodate the doubling of business volumes

    • Switzerland
    • Construction
    • 1 - 100 Employee
    • Communications Consultant - Emerging Markets
      • fev. de 2009 - dez. de 2009

      - Conducted the due diligence for the acquisition of three insurers in Russia, Poland and the Czech Republic and discovered a potential multi-million pound legal case liability- Played a key role in integrating the acquired insurers into the business, including from a cultural and customer service perspective - Conducted the due diligence for the acquisition of three insurers in Russia, Poland and the Czech Republic and discovered a potential multi-million pound legal case liability- Played a key role in integrating the acquired insurers into the business, including from a cultural and customer service perspective

    • Customer & Marketing Special Projects
      • mar. de 2008 - dez. de 2008

      - Improved the RFP and new business process for RSA’s Affinity business to achieve 100% conversion rate for new business - Reviewed cross-sale and up-sale strategy for Affinity partners and made recommendations which increased RSA revenue in 2009

    • UK Head of Communications
      • jan. de 2005 - fev. de 2008

      - Realigned and increased effectiveness of the RSA and MORE TH>N team while delivering head count reduction. Managed key financial calendar announcements with Group Communications- Responsible for developing a report into flood prevention in 2005, and presenting it to Environment Select Committee, which influenced future government policy on flood defence funding- Influenced senior management to move towards carbon neutral and led a project to make RSA the first carbon neutral insurer in the UK in 2007

    • United Kingdom
    • Banking
    • 700 & Above Employee
    • Head of Public Relations
      • jun. de 2002 - dez. de 2004

    • South Africa
    • Financial Services
    • 700 & Above Employee
    • Head of Corporate Communications
      • ago. de 1997 - jun. de 2002

      - Roles for Old Mutual International, Capel Cure Sharp & Gerrard Group- Internal consultant to Old Mutual Group demutualisation and flotation project - Roles for Old Mutual International, Capel Cure Sharp & Gerrard Group- Internal consultant to Old Mutual Group demutualisation and flotation project

    • Financial Services
    • 100 - 200 Employee
    • Press Office Manager
      • mai. de 1995 - ago. de 1997

      - Including responsibility for communications on the Steering Group for Alliance & Leicester's demutualisation and flotation - Including responsibility for communications on the Steering Group for Alliance & Leicester's demutualisation and flotation

    • Banking
    • 1 - 100 Employee
    • Press Officer
      • nov. de 1993 - abr. de 1995

    • United Kingdom
    • Research Services
    • 1 - 100 Employee
    • Editor & Press Officer
      • set. de 1991 - nov. de 1993

      - Previously known as The Game Conservancy Trust - Previously known as The Game Conservancy Trust

Education

  • University of Cambridge
    MA, Classics
    1988 - 1991
  • The Open University
    MBA
    1998 - 2001

Community

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