Experience

Arizona Youth and Family Services

• Mental Health Care
• 1 - 100 Employee

• Case Manager

  • Jun 2019 - Present

  Managing a caseload of 60+ clients with a diagnosed mental illness. Maintaining communication with families, ensuring documentation is up to date, coordinating/facilitating CFTs, providing resources to families, referring out to other community agencies, etc. Managing a caseload of 60+ clients with a diagnosed mental illness. Maintaining communication with families, ensuring documentation is up to date, coordinating/facilitating CFTs, providing resources to families, referring out to other community agencies, etc.



Veyo

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Call Center Representative

  • Jun 2017 - May 2019

  Scheduling transportation for patients. Verifying eligibility and other criteria. Enforcing health plan rules/guidelines. Handling influx of incoming calls. Providing exceptional customer service. Scheduling transportation for patients. Verifying eligibility and other criteria. Enforcing health plan rules/guidelines. Handling influx of incoming calls. Providing exceptional customer service.