Annette O'Shea

Administration Services Team Leader at ECG College, Community College Gippsland at Community College Gippsland
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Contact Information
us****@****om
(386) 825-5501
Location
AU

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Experience

    • Education Administration Programs
    • 1 - 100 Employee
    • Administration Services Team Leader at ECG College, Community College Gippsland
      • Apr 2020 - Present

    • Australia
    • Higher Education
    • 700 & Above Employee
    • Faculty Research Services Coordinator
      • Jun 2015 - Apr 2020

      • Support to the Associate Dean, Research including diary management• Faculty Seminar Series• Policies and procedures relating to research activity• Financial Planning and research proposals• Research student coordination• International visitor applications and support• Faculty Research Committee Secretariat

    • Academic Services Coordinator
      • Sep 2012 - Jun 2015

      1. Deliver high quality and comprehensive operational support to academic staff on all matters pertaining to academic operations (teaching, research and administration).2. Take a pro-active approach to the administration processes within the school, providing recommendations to the Manager, Academic Services for system and process improvements, to improve services to the relevant school(s) and academics whilst gaining efficiencies.3. Establish and maintain effective working relationships with peers, colleagues and relevant staff within the administrative services client groups, schools and key stakeholders across the University..4. Be the interface between the school and Finance, HR, Timetabling and the Gippsland Research Office.5. Provide high level executive support to committees, events and marketing activities.6. Provide sound and professional advice to academic staff with the use of Moodle and new technologies in teaching.7. Work closely with key staff and provide support and guidance to academic staff members with relation to the preparation of course/program materials ensuring that they are consistent with the University guidelines and templates.8. Work with the Campus Timetabling Officer with regards to the school’s requirements for the academic timetable.9. Work closely with the Head of School in the preparation and compilation of the academic workload data..10. Ensure that the school’s resources (IT, equipment and space) are maintained and appropriately resourced.11. Provide assistance in the school budget monitoring process and act as an interface in assisting the Head of School with finance matters.12. Work closely with the Academic Services Officer within the school(s), ensuring they receive appropriate training and development opportunities, formal performance development and mentoring to achieve their potential.13. Take a lead role in managing the Occupational Health and Safety.

    • Australia
    • Higher Education
    • 700 & Above Employee
    • Research & Graduate Studies Officer
      • Jun 2009 - Sep 2012

      • Provide advice to staff and students on all HDR regulations, policies and procedure • Promote opportunities for HDR students across the campus • Gather, prepare and input the annual HERDC research publications • Assist in coordinating activities and events relating to HDR matters across the campus • Coordinate and assist in administering scholarships, awards and grants on the campus • Promote and disseminate information to relevant staff of research opportunities across the campus, including procedures and timelines within the University Research Activities • Provide advice of Campus and University policies and procedures relating to research grant applications and administration • Assist the Campus Research Office in consolidating and capturing data relating to research activities and grants across the campus • Represent the Campus at various Research Administrative Meeting across the Campus and University as required • Assist in developing and providing research material for the production of promotional material for advertising, displays and other marketing purposes in conjunction with the Campus Marketing Office • Assist in preparing various reports for the campus as required on HDR and research matters • Provide assistance with travel, conference bookings, vetting funding applications and other administrative matters in relation to the Campus Research Office • Update the website with relevant information of upcoming activities and events for students and staff • Capture information of academic research and grant information to promote the profile of the campus research activities. • Develop reporting tools via the intranet for Research Staff and Management

    • Marketing & Compliance Manager
      • 2004 - 2009

       Review & Develop the Marketing Activities of the Business  Analyse & Develop Marketing Budgets  Analyse & Compare Marketing Formats (e.g. radio, direct mail outs, TV)  Develop New Client Information Packs & Define Client Categories  Develop Client Satisfaction Program  Manage Client Seminars including the Development of Presentations  Event Management  Management & Supervision of Staff  Identification of Compliance Issues (ASIC)  Registration of Serious Compliance Issues  Supervise Client Files being kept in Meticulous Order  Agenda Preparation & Writing of Management Reports  Prepare & Distribute Minutes of Meetings  Provide Secretarial Support to Manager of Body Corporate including follow up activities from meetings  Extensive Use Email/Internet & Microsoft Office Products  Management/Community & Customer Liaison

Education

  • Chisholm College

Community

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