Experience

Keller Williams Lake Norman Mooresville-Denver

• United States
• Real Estate
• 1 - 100 Employee

• Licensed Real Estate Broker

  • Feb 2021 - Present



Magnolia Real Estate

• Mooresville, North Carolina, United States

• Real Estate Broker

  • Nov 2020 - Feb 2021



Airgas

• United States
• Chemical Manufacturing
• 700 & Above Employee

• ANC/ARS Liaison

  • Apr 2017 - Feb 2018

  Assist with ANC C02 Gas Support team transition to Airgas Retail Solutions located in Largo, FL. Assist with training ARS Customer Care team and Supervisor on site in Largo, FL. Developed great working relationship and provided support for the ARS Customer Care Representatives, Manager and Office Manager. Identified needs regarding the transition and provided solutions. Resolve escalated cases.

• Co2 Gas Support Supervisor

  • Aug 2015 - Apr 2017

  Responsible for managing team of eight C02 Gas Support Specialists including meeting daily call goals, performance, hiring, coaching, scheduling and payroll. Worked with area Operations Managers and Delivery Drivers regarding service concerns/issues.

• Outside Sales Support Specialist

  • May 2011 - Aug 2015

  Administrative support to Outside Sales Representatives and customers. Resolve customer contract and pricing inquiries. Process contracts and equipment install tickets with a monthly deadline.



The Developmental Vision Center

• Charlotte, North Carolina Area

• Patient Care Coordinator

  • Feb 2004 - 2011

  Greet patients, Consult/appointment setting with weekly goals. Identify prospective patient needs and educate regarding treatment options available. Supervisory duties: create front desk associate schedule, prepare front desk associate training materials and trained staff. Responsible for patient schedule, check patients in and out and collect payment. Prepare and distribute marketing/appointment materials, attend and prepare agenda for weekly staff meeting, purchase and maintain office supplies. Show less



Cabarrus County Department of Social Services

• Income Maintenance Caseworker

  • Mar 2006 - Oct 2006

  Determine eligibility for Adult Medicaid applicants, process applications, complete monthly reviews for caseloads, manage ongoing caseload of 300 clients.

• Processing Assistant

  • Jun 2005 - Mar 2006

  Log and route applicants to Caseworkers, collect fraud payments, prepare and mail monthly bulk review packets to clients, prepare monthly bill head for employees.