Experience

Taylored Restoration

• United States
• Construction
• 1 - 100 Employee

• Project Manager Assistant

  • Jan 2019 - Present



Carve

• Administrative Assistant

  • Dec 2015 - Jan 2019



HAL P GAZAWAY

• United States

• Collections Manager

  • Apr 2013 - Jun 2015

  Supported attorney and paralegal by performing law clerk, clerical and accounting functions. Handled client relations; maintained firm’s calendar; and drafted documents involving litigation and contract agreements. Managed consumer accounts. Communicated with debtors to arrange payment plans and promises-to-pay to cure delinquent debts. Utilized strong negotiation and problem-solving skills to assist consumer with paying the debt. Supported attorney and paralegal by performing law clerk, clerical and accounting functions. Handled client relations; maintained firm’s calendar; and drafted documents involving litigation and contract agreements. Managed consumer accounts. Communicated with debtors to arrange payment plans and promises-to-pay to cure delinquent debts. Utilized strong negotiation and problem-solving skills to assist consumer with paying the debt.



Black Bear Coffee Co

• United States
• Retail

• Barista Extraordinaire

  • Aug 2010 - Jul 2012

  Craft and serve a variety of beverages including but not limited to coffee, espresso, frappes, Italian sodas as well as a menu of food items. Deliver legendary service and connecting with all customers. Follow standards for merchandising, stocking, rotating, and storing all products. Follow cash handling and register policies. Assist with new employee training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Respond to guest requests in a timely, friendly, and efficient manner. Follow health, safety and sanitation guidelines for all products.



Anchorage Sand & Gravel Co. Inc

• 1 - 100 Employee

• Payroll Technician

  • Apr 2007 - Jan 2009

  Process 100+ Union Payroll on Weekly basis, and an additional 50+ Salaried on Bi-weekly basis. Responsible for the coordination of new hires, including follow-up to insure completion of benefit forms. Conduct new employee orientations, substance testing and physical screening. Working-level knowledge of Teamsters, Laborers and Operators Union contracts. Process 100+ Union Payroll on Weekly basis, and an additional 50+ Salaried on Bi-weekly basis. Responsible for the coordination of new hires, including follow-up to insure completion of benefit forms. Conduct new employee orientations, substance testing and physical screening. Working-level knowledge of Teamsters, Laborers and Operators Union contracts.



Wells Fargo

• United States
• Financial Services
• 700 & Above Employee

• Mortgage Loan Processor / Closer

  • Feb 2005 - Apr 2007

  Processing, closing, verifying, and funding of assumption real estate loans. Verifying loan documentation and credit information while producing high quality loans which meet WFHM guidelines. Knowledge of standard loan products in the industry and familiarity with basic underwriting guidelines. Experience with all phases of project life cycle from analysis through implementation and final audit. Competent and thoroughly skilled in reviewing financial statements, credit reports, and applicable ratios.Reviewing, verifying and researching data entered by processors to ensure that all conditions and requirements for closing have been met. Prepareloan file for proper completion of the pre-closing process, Recorded Deeds and other loan documentation. Extremely detailed orientated andconsistently follow through on customer operational needs, requests and resolution of problems.



Dynamic Properties

• United Arab Emirates
• Real Estate
• 1 - 100 Employee

• Administrative Assistant

  • Jul 2004 - Feb 2007

  Provides sales, marketing, and operations support to Real Estate Agents, Accounting Department, Title Companies and President/Broker. Responsible for all public contact while answering phone switchboard, performing clerical duties and assisting Accounting with all Data Entry. Provides sales, marketing, and operations support to Real Estate Agents, Accounting Department, Title Companies and President/Broker. Responsible for all public contact while answering phone switchboard, performing clerical duties and assisting Accounting with all Data Entry.



U.S. Department of Homeland Security

• Government Administration
• 700 & Above Employee

• Administrative Assistant

  • Feb 2004 - Jan 2005

  Assist Director of Federal Protective Service and Federal Officers in routine clerical tasks while handling confidential and sensitive inquiries and phones relating to security. Daily input of Offense/Incident Reports using the Alaska Public Safety Information Network/ National Criminal Information Center. Input and process payroll; coordinate travel arrangements; prepared and submitted travel account reimbursements for Federal Officers. Assist Director of Federal Protective Service and Federal Officers in routine clerical tasks while handling confidential and sensitive inquiries and phones relating to security. Daily input of Offense/Incident Reports using the Alaska Public Safety Information Network/ National Criminal Information Center. Input and process payroll; coordinate travel arrangements; prepared and submitted travel account reimbursements for Federal Officers.



Hotel Captain Cook

• United States
• Travel Arrangements
• 1 - 100 Employee

• Human Resources Assistant

  • Sep 2002 - Jan 2004

  Coordinate hiring processes and recruitment. Develop and monitor Hotel policies and procedures, new hire and separation processes, safety programs,employee incentive programs, and Hotel employee performance and evaluation process. Ensure compliance with Alaska Labor Laws, EEO, Safetyand OSHA, Worker’s Compensation, Wage & Hour Act and Union Agreements & Contracts. Coordinate hiring processes and recruitment. Develop and monitor Hotel policies and procedures, new hire and separation processes, safety programs,employee incentive programs, and Hotel employee performance and evaluation process. Ensure compliance with Alaska Labor Laws, EEO, Safetyand OSHA, Worker’s Compensation, Wage & Hour Act and Union Agreements & Contracts.



Acorto

• Human Resources Coordinator

  • Oct 2001 - Sep 2002

  Assist the Director of Human Resources in recruitment activities, coordination of training, maintaining employee files, supporting personnel policies and procedures, and ensuring personnel are aware of regulatory standards related to human resources. Assist the Director of Human Resources in recruitment activities, coordination of training, maintaining employee files, supporting personnel policies and procedures, and ensuring personnel are aware of regulatory standards related to human resources.



Inside Passage Teez

• Retail Store Manager

  • Feb 2001 - Sep 2001

  Hire, train, supervise, schedule and motivate associates. Manage day-to-day activities of sales floor; developed quarterly budgetary forecasts. Found new and intriguing ways to increase sales and profitability as well as transpire advertising strategies. Hire, train, supervise, schedule and motivate associates. Manage day-to-day activities of sales floor; developed quarterly budgetary forecasts. Found new and intriguing ways to increase sales and profitability as well as transpire advertising strategies.



SOUTHEAST STEVEDORING CORP

• United States
• Shipbuilding

• Receptionist

  • Oct 1999 - Sep 2001